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 TM Thank You Surprise, screw you surprise

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nescafe_es
post Mar 17 2017, 08:46 AM

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Streamyx user here. Yesterday got call from TM rep saying its regarding the TM Thank you suprise. Since i'm a streamyx user only eligable for free insurance coverage for 6 month. Once it pass the 6 month, insurance will auto revoke.

Thank you so much TM for this great suprise!!!!
nescafe_es
post Mar 17 2017, 08:54 AM

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QUOTE(monkeybeh @ Mar 17 2017, 08:49 AM)
what kind of insurance????
*
Accident insurance. I ask why didn't get the free upgrade. She refuse to answer and ask me to go to the nearest TM Point and ask by myself.
nescafe_es
post Mar 17 2017, 09:25 AM

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Suburban area might not get the UNIFI upgrade since no manhole for the fiber (according to the CS)
*this is much more suprise then the TM thank you surprise.
nescafe_es
post Mar 17 2017, 09:37 AM

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QUOTE(monkeybeh @ Mar 17 2017, 09:31 AM)
which package are you using?
your area don't have unifi then?
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4MB. Try upgrade to 8 but they said port already full. When asked if 8MB is full then why not upgrade to UNIFI for the infra, the answer is not much demand from local. I ask if can have a look on the data for local who request for UNIFI, TM point said it's confidential.
Now have to lived with it.
nescafe_es
post Mar 17 2017, 11:45 AM

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QUOTE(YoungMan @ Mar 17 2017, 11:39 AM)
WTF, 6 months useless insurance. still hopeful for the day when streamyx package can be standardize. at least upgrade those lower package to minimum 4mb. I think most not heavy users are more than willing to pay RM88 for 4mb rather than RM149 for UniFi lite. can throw out those lower packages already.
*
4MB is RM149 nowadays
nescafe_es
post Mar 17 2017, 02:30 PM

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QUOTE(YoungMan @ Mar 17 2017, 02:24 PM)
I am aware of that. but yet again, just saying that tM can really lower the price for 4mb to rm88. if RM140>129, of course it is better to go for RM129 for 10mb. Then the existing 4mb package can be offer at a more affordable price so that some who may not want to go for rm129 can go for, say rm88.
UniFi or streamyx?
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Should be UNIFI..No Streamyx will be upgrade

 

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