Got my 30 to 50mbps thank you surprise upgrade yesterday.

- 20th January 2017 : got email from TM regarding free upgrade
- 18th July 2017 : my 1st livechat with tm and the staff told me the upgrade will be done by end September 2017
- 3rd October 2017 : my 2nd livechat with tm and the staff told me the upgrade will be done by end of October 2017. The same reason was given that they now doing the network upgrade. No accurate date was given and always given the same answer but not the solution. I filed complain to MCMC on the same day.
- 5th October 2017 : Received SMS that my plan has been updated. Check the speed and on my unifi online account it stated 50mpbs.

Why after complaint to MCMC then they can easily upgrade the speed. Seriously I really dont understand...