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 TM Thank You Surprise, screw you surprise

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cOMMANDER pRASNTH
post Feb 8 2017, 06:23 PM

Luxury & Lifestyle Enthusiast
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308 posts

Joined: Jan 2003



TM is balls tbh; back in December 2016, I had already checked that my house can be "subscribed" for Unifi PRO 100, so I can't understand why I need to wait from Jan to June for them just to uncap the speeds.

If it's equipment factors, they should send their technicians to change the BTU (and/or router) yes?

If I opted for a paid subscription to 100, the upgrade will be done pretty much immediate (a max upto a week incase BTU / router needs upgrade).

Let me know about any successful complaints to MCMC - I will also look into this since I'm not going to be waiting until June for an eligibility upgrade since it was announced by Jibby in Bajet 2017 & not some discretionary upgrade that I need to adhere to.

This post has been edited by cOMMANDER pRASNTH: Feb 8 2017, 06:48 PM
cOMMANDER pRASNTH
post Feb 13 2017, 06:17 PM

Luxury & Lifestyle Enthusiast
***
Junior Member
308 posts

Joined: Jan 2003



QUOTE(abubin @ Feb 13 2017, 06:08 PM)
can we all combine effort and complain to MCMC? they are supposed to provide 2x bandwidth this year but FEB already and still not getting the upgrade. How? Who want to  #jomcomplain
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I don't mind since every month delayed is money getting wasted.

As per my previous post, this is a privilege provided by the govt. to all existing BB subscribers and not some discretionary (ffs) free upgrade given by the ISP.

Its TM's obligation to provide this to us customers and those who are not technically limited (existing port / infra supports the upgraded speeds) for this service shouldn't be taking any longer than a paid upgrade.

This post has been edited by cOMMANDER pRASNTH: Feb 13 2017, 06:18 PM

 

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