I just checked mine, upgrade will be done start from July onwards
TM Thank You Surprise, screw you surprise
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 Apr 24 2017, 11:54 AM
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#1
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Senior Member
587 posts Joined: Jan 2006 
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Jun 16 2017, 10:37 AM
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#2
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Senior Member
587 posts Joined: Jan 2006
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what is the due date for the thank you surprise.
Fill up the thank you surprise early this year and now no news yet. Which channel can we follow up. |
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Jun 18 2017, 12:15 PM
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#3
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587 posts Joined: Jan 2006
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QUOTE(OhsemTech @ Jun 17 2017, 10:24 PM) Northern region started upgrade yet? Anyone in northern region already got speed upgrade? Still waiting for my 100Mbps upgrade i'm from Northen region and it is not yet upgrade.  |
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Jun 20 2017, 01:20 PM
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#4
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587 posts Joined: Jan 2006
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QUOTE(BladeRider88 @ Jun 19 2017, 03:44 PM) I am from Penang and i already received my 100M update which area are you ? |
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Aug 1 2017, 08:09 AM
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#5
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Senior Member
587 posts Joined: Jan 2006
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I also stay in high rise building. Submit thank you surprise in early this year and received email that I will get free upgrade to 50 mbps.
After few months around May, no update is being done. I met one of the tm technician said my Condo not support 50mbps since it is using copper. Make a complaint to SKMM and tm people said I will get the upgrade on September. Yesterday, received an SMS round 6pm that my Unifi has been upgraded to 50mbps.. |
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Aug 1 2017, 10:07 AM
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#6
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587 posts Joined: Jan 2006
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QUOTE(Ckmwpy0370 @ Aug 1 2017, 08:54 AM) So TM Technician knowledge is not up to date? could be general answer cascade down from TM to these technician. My friend stay in Condo within 5km from my place get the offer of Jumbo pack in stead of free upgrade. |
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Aug 1 2017, 12:59 PM
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#7
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587 posts Joined: Jan 2006
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saw a few of forummer here getting free upgrade yesterday.... Maybe your turn is soon.
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Aug 1 2017, 02:58 PM
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#8
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Senior Member
587 posts Joined: Jan 2006
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QUOTE(nuke13 @ Aug 1 2017, 02:54 PM) Which area? what kind of upgrade? If not require infra changes maybe can be quick Not sure what kind of upgrade TM did. I'm from Butterworth.just received sms when I reach home. Perform speedtest and voila got 50mbps. This post has been edited by audiocool: Aug 1 2017, 02:59 PM |
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