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TM Thank You Surprise, screw you surprise
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Xefron
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 Apr 15 2017, 05:55 AM
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TM should communicate clearly during the free upgrade check so that customers don't think they are being cheated.
For TM side, actually they only have UniFi Lite 10 and there's no such thing as UniFi 10 Plan.
VIP 5,VIP 10,VIP 20 = First plans introduced to customer with symmetrical speed download and upload.Now already decommission.
UniFi Lite 10,Advance 30,Advanced Plus 50,Pro 100 = New plans to replace VIP plan.Come with asymmetrical download and upload speed.
Under the free upgrade programme, all eligible customer will be getting the new plan.
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Xefron
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Jul 5 2017, 08:02 AM
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QUOTE(moniqee @ Jul 4 2017, 03:52 PM) Did anyone receive phone call from TM saying they wanna cancel streamyx package coz they dun wan to service this package line anymore.... My sister receive a phonecall from 03-92127541 in regards to the above..together with the attached... We havent receive ours yet....suppose to be on the way...together with SMS We are pretty disturb on this matter and would like someone to clarify on this matter...as the promo for 30Mbps - RM179 expires today. My sister even called 100 on this matter...it seems they dont know about this matter...still make a report and suppose to come back to me during 7 working days. What do you guys think? I honestly need advice Thank You it is a valid and legit letter since all TM Exchanges are now 100% NGN packet switch.Therefore for an area with HSBB access, there's no needed to maintain circuit-switched architecture in the same exchange. So if you are Streamyx user, you can now enjoy at least UniFi Lite with cheaper price and higher speed.While for user with telephony service only (DEL) , you will be migrated to VOBB service (1Play) with the same number. |
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