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 TM Thank You Surprise, screw you surprise

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AVFAN
post Mar 20 2017, 04:58 PM

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Joined: Nov 2010
30mbps user.
5 years.
shah alam.
never got invited for free upgrade.
called them 2 months ago.
was told will file case, no guarantee.
no report received, no news, no nothing.

today, got sms, "unifi plan updated, pls restart modem".
still not very stable but this is what i have now.

user posted image

guess unifi is not so cold hearted after all! biggrin.gif

This post has been edited by AVFAN: Mar 20 2017, 04:59 PM
AVFAN
post Mar 20 2017, 06:41 PM

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QUOTE(5p3ak @ Mar 20 2017, 05:40 PM)
So currently how much do you pay per month? hmm.gif
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About Rm180 incl gst.
No free calls.
AVFAN
post Mar 21 2017, 01:09 AM

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QUOTE(5p3ak @ Mar 20 2017, 07:53 PM)
I see, before the upgrade what was the name of the 30Mbps package?  hmm.gif
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Unifi 30.
AVFAN
post Mar 22 2017, 06:49 PM

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QUOTE(Hummingbird @ Mar 22 2017, 05:54 PM)
10 years streamyx subscriber here and still paying RM118++ for 1mbps 😡

Checked the website and it just tells you 'please come back later'. What is later? 1 month? 1 year or 1 decade?
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i hear u.

i was a streamyx user many years ago.

the thing is they see streamyx and unifi as 2 very diff biz.

another thing is, imo, tm is NOT transparent, not consistent, not fair.

they play price and packages games all the time... with customers and dealers by location, by promotion, by all kinds of crap excuses.

but this is practiced all over the country by many biz... bank fd's, credit cards, etc.

if they can, they will squeeze the helpless.

 

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