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 TM Thank You Surprise, screw you surprise

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tommyfai
post Jan 27 2017, 02:46 PM

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QUOTE(solsekuin44 @ Jan 27 2017, 01:08 PM)
Same with me, how much are you paying monthly? hmm.gif
*
253.. still in contract though..
cucubud
post Jan 27 2017, 03:19 PM

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QUOTE(Isky @ Jan 27 2017, 01:56 PM)
[attachmentid=8442434]
Well, so much for my suprise. I'm a VIP5 customer who got upgraded to VIP10 (no extra payment). I was hoping to find that I'd get upgraded to VIP30, but instead I got these crap surprises. The thing is, a few weeks ago before I knew about these so-called surprises, someone from TM called and asked if I wanted to upgrade to vip30 by paying RM10 more a month (my monthly bill is current about RM158). I refused, since I expected to be upgraded based on PM's announcement, and felt (and still feel) that TM was trying to make money on us again. But because they have so many promotions and packages, everyone seems to be on different packages and pricepoint. For me, RM158 for 10 is not worth it since I can get lower from other providers Sigh...why aren't you at my place, timedotcom!!.

Anyway, i'm seriously contemplating terminating my Unifi and going elsewhere. But wanna find out... for those of you who've been upgraded to vip30, what are you paying monthly?
*
You were lucky you enjoyed free upgrade from VIP5 to VIP10 in advance.
Now is the chance for those who have not got any free upgrade before.
salimbest83
post Jan 27 2017, 03:23 PM

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QUOTE(cucubud @ Jan 27 2017, 03:19 PM)
You were lucky you enjoyed free upgrade from VIP5 to VIP10 in advance.
Now is the chance for those who have not got any free upgrade before.
*
158 for 10mb unifi..
meanwhile.. i paid the same for unstable 8mb stemex.. with useless hyptv that cant be use if one person watch youtube
Isky
post Jan 27 2017, 03:23 PM

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QUOTE(cucubud @ Jan 27 2017, 03:19 PM)
You were lucky you enjoyed free upgrade from VIP5 to VIP10 in advance.
Now is the chance for those who have not got any free upgrade before.
*
Huh? Really? Pretty much everyone I knew on VIP5 was upgraded to VIP10, some even earlier then me.
cucubud
post Jan 27 2017, 03:34 PM

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QUOTE(Isky @ Jan 27 2017, 03:23 PM)
Huh? Really? Pretty much everyone I knew on VIP5 was upgraded to VIP10, some even earlier then me.
*
They were also lucky.
Some were paid for the upgrade.
Isky
post Jan 27 2017, 03:43 PM

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QUOTE(cucubud @ Jan 27 2017, 03:34 PM)
They were also lucky.
Some were paid for the upgrade.
*
Sigh...MCMC complaint time again...I just finished a round of "feedback" with poslaju, and now these guys... I really hate *these* kind of companies... Crap companies, with crap systems, and crap employees. Seriously folks... please submit a complaint to MCMC. Nothing might come of it, but I'm fed up with getting screwed over by these GLCs.

EDIT --

For what it's worth, I submitted my complaint.

This post has been edited by Isky: Jan 27 2017, 04:05 PM
TSmatt_rix
post Jan 27 2017, 04:26 PM

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I guess they are feeling the heat


Attached thumbnail(s)
Attached Image
zher4883
post Jan 27 2017, 04:52 PM

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QUOTE(Isky @ Jan 27 2017, 01:56 PM)
[attachmentid=8442434]
Well, so much for my suprise. I'm a VIP5 customer who got upgraded to VIP10 (no extra payment). I was hoping to find that I'd get upgraded to VIP30, but instead I got these crap surprises. The thing is, a few weeks ago before I knew about these so-called surprises, someone from TM called and asked if I wanted to upgrade to vip30 by paying RM10 more a month (my monthly bill is current about RM158). I refused, since I expected to be upgraded based on PM's announcement, and felt (and still feel) that TM was trying to make money on us again. But because they have so many promotions and packages, everyone seems to be on different packages and pricepoint. For me, RM158 for 10 is not worth it since I can get lower from other providers Sigh...why aren't you at my place, timedotcom!!.

Anyway, i'm seriously contemplating terminating my Unifi and going elsewhere. But wanna find out... for those of you who've been upgraded to vip30, what are you paying monthly?
*
If you're upgraded for free, you won't receive any other free speed upgrade.
mensa
post Jan 27 2017, 05:29 PM

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QUOTE(Isky @ Jan 27 2017, 01:56 PM)
[attachmentid=8442434]
Well, so much for my suprise. I'm a VIP5 customer who got upgraded to VIP10 (no extra payment). I was hoping to find that I'd get upgraded to VIP30, but instead I got these crap surprises. The thing is, a few weeks ago before I knew about these so-called surprises, someone from TM called and asked if I wanted to upgrade to vip30 by paying RM10 more a month (my monthly bill is current about RM158). I refused, since I expected to be upgraded based on PM's announcement, and felt (and still feel) that TM was trying to make money on us again. But because they have so many promotions and packages, everyone seems to be on different packages and pricepoint. For me, RM158 for 10 is not worth it since I can get lower from other providers Sigh...why aren't you at my place, timedotcom!!.

Anyway, i'm seriously contemplating terminating my Unifi and going elsewhere. But wanna find out... for those of you who've been upgraded to vip30, what are you paying monthly?
*
159 before gst and got 50mb upgrade with no additional on contract and fees
nyunyu
post Jan 27 2017, 06:35 PM

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Just curious, anyone here who was on Pro and terminate their plan and reapply to 50?
nikrizal
post Jan 27 2017, 07:05 PM

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QUOTE(nyunyu @ Jan 27 2017, 06:35 PM)
Just curious, anyone here who was on Pro and terminate their plan and reapply to 50?
*
I suggested this to Pro users back in December..
Hopefully there are some who actually did, though they'll stuck with TM for another 2 years!
westlife
post Jan 27 2017, 08:38 PM

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QUOTE(nikrizal @ Jan 27 2017, 07:05 PM)
I suggested this to Pro users back in December..
Hopefully there are some who actually did, though they'll stuck with TM for another 2 years!
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Yeah it really does not make sense to make rm70 or rm100 extra than the new users who pays only rm229 for the same speed.
cannavaro
post Jan 27 2017, 10:10 PM

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QUOTE(nyunyu @ Jan 27 2017, 06:35 PM)
Just curious, anyone here who was on Pro and terminate their plan and reapply to 50?
*
RM500 penalty since still in contract.. pro plan was only launched back in March 2016 if I recall correctly. I upgraded my unifi account to pro plan in May 2016.

This post has been edited by cannavaro: Jan 28 2017, 06:51 PM
jimbet1337
post Jan 27 2017, 11:08 PM

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Abit unfair now if there are different type of charges on a single package ain't it?
s2000c
post Jan 27 2017, 11:42 PM

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QUOTE(matt_rix @ Jan 27 2017, 04:26 PM)
I guess they are feeling the heat
*
So wait for new surprise ....
solsekuin44
post Jan 28 2017, 10:12 AM

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QUOTE(tommyfai @ Jan 27 2017, 02:46 PM)
253.. still in contract though..
*
I pay RM242.74 every month hmm.gif
How come we all pay differently??
monkeybeh
post Jan 28 2017, 09:00 PM

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LMFAO at "more" surprise coming throughout TM F.U campaign,
I'm lead to believe more useless garbage like GemFive vouchers,
why? because never heard any ppl get the vouchers yet despite CS kept mentioned about it
sg999
post Jan 31 2017, 11:58 PM

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QUOTE(tommyfai @ Jan 27 2017, 10:24 AM)
user posted image

thanks TM.. puchong area..
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Kinrara area?
teehk_tee
post Feb 1 2017, 12:32 AM

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hey guys, so when I claimed my 'surprise' it mentioned 31st Jan.
anyone in the same first batch boat?
joy4all
post Feb 1 2017, 12:53 AM

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Same here..don't think TM will keep his promise.

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