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 TM Thank You Surprise, screw you surprise

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westlife
post Jan 25 2017, 07:15 PM

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QUOTE(khainiz94 @ Jan 25 2017, 06:54 PM)
Stupid TM. At least as a goodwill gesture reduce the price for God sake. But all those UniFi users get free speed upgrade yet at the same price. Us Streamyx users are being treated like shit. I am paying for meagre 4 Mbps at RM140. Plus with high ping and unstable speed during night, it makes me in hell to use the Internet.

And no thanks for the so called thank you surprises. Have to pay for another service Webe to get only RM10 discount and no other free gift.

We Streamyx users are paying the service for upgrade for UniFi users and us being left behind.
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Conclusion: both streamyx and unifi pro existing users get screwed gao gao.
JohnLai
post Jan 25 2017, 07:15 PM

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QUOTE(biloxee @ Jan 25 2017, 07:13 PM)
Eh? Not all Advance 30 subscribers upgraded to Advance 50?
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VDSL unifi user out of luck too. bye.gif
khainiz94
post Jan 25 2017, 07:25 PM

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QUOTE(westlife @ Jan 25 2017, 07:15 PM)
Conclusion: both streamyx and unifi pro existing users get screwed gao gao.
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We are definitely being screwed so much by TM this time. I am really pity for those subscribe 100 Mbps paying at 329. That is so much worse than those 30 and 50 Mbps users. Paying high price but get shit surprises.
dzulhelme
post Jan 25 2017, 07:29 PM

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aku dapat free 12 mnth jumbopack je....bercukur la..
Dacoldz
post Jan 25 2017, 07:29 PM

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Tm so clever, my line so slow now 10mbps, then unifi customer service call me tell me must change all my modem, cannot receive 10mbps and ask me to upgrade. Btw, i also dont have contract anymore but they ask me to upgrade plus renew contract 2 year again
Dacoldz
post Jan 25 2017, 07:29 PM

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They make unifi slow so they can offer
Anhero
post Jan 25 2017, 07:36 PM

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QUOTE(Dacoldz @ Jan 25 2017, 07:29 PM)
Tm so clever, my line so slow now 10mbps, then unifi customer service call me tell me must change all my modem, cannot receive 10mbps and ask me to upgrade.
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Sounds like bs tbh hmm.gif
nikrizal
post Jan 25 2017, 07:52 PM

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QUOTE(khainiz94 @ Jan 25 2017, 07:25 PM)
We are definitely being screwed so much by TM this time. I am really pity for those subscribe 100 Mbps paying at 329. That is so much worse than those 30 and 50 Mbps users. Paying high price but get shit surprises.
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Unifi 5,10,20,30 and 50 users are the lucky one this time.

Unifi 20, 50 greatly benefit in terms of speed increase.
shinchan5347
post Jan 25 2017, 08:04 PM

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So the surprised are webe and hypptv package?Ni such things like free upgrade?
otakotak
post Jan 25 2017, 08:17 PM

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anyway those who are on unifi but cannot get free upgrade is it due to
1) stay in apartment, technology limitation? but really?
2) recently upgrade from 5/10 to 30MB?

This post has been edited by otakotak: Jan 25 2017, 08:17 PM
ahpaul82
post Jan 25 2017, 08:18 PM

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QUOTE(gordon.engineer @ Jan 25 2017, 06:11 PM)
I got the same. Means no free speed upgrade? Btw, my currently package is advance 30mbps. A s s h o l e TMnut.
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QUOTE(fox_shinoda @ Jan 25 2017, 06:40 PM)
I got the same shit, currently on unifi advance 30 mbps. Who the hell watch hypptv anyway, I rather watch DirectvNow and webe can rot as well. At least if there is no speed upgrade, give permanent discount for monthly bill like Rm10
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I guess we are all same 30MB Users..
Somehow I feel that my condo can support up to 50MB de,
Coz did the Unifi speed test the first burst speed can shoot up to 50MB..
I staying in first floor with new telephone line re-pull directly from the ground riser into my house..
kae7
post Jan 25 2017, 08:41 PM

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A shit 'surprise'
1Mbps Streamyx user here. Only entitle to subscribe Webe for RM79/month + RM10 off for Streamyx bill

Bloody shit
s2000c
post Jan 25 2017, 08:46 PM

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Me is hypptv pack free a year
springwood
post Jan 25 2017, 09:05 PM

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Streamyx users are the people paying for the unifi free upgrades.

Hello TM, are you consider streamyx users as your customers?
cskean
post Jan 25 2017, 09:22 PM

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QUOTE(nikrizal @ Jan 25 2017, 07:52 PM)
Unifi 5,10,20,30 and 50 users are the lucky one this time.

Unifi 20, 50 greatly benefit in terms of speed increase.
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Er, how does unifi 10 users benefit from this time offer?

My dad is paying RM149 for unifi 10, but the surprise is only hypptv jumbo or webe...

Mind to share any tips & tricks, if there is any?

Thanks~

westlife
post Jan 25 2017, 09:31 PM

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QUOTE(khainiz94 @ Jan 25 2017, 07:25 PM)
We are definitely being screwed so much by TM this time. I am really pity for those subscribe 100 Mbps paying at 329. That is so much worse than those 30 and 50 Mbps users. Paying high price but get shit surprises.
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Rm100 difference in price comparing to those who pays rm229 with free upgrade to 100Mbps now.
nikrizal
post Jan 25 2017, 09:34 PM

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QUOTE(cskean @ Jan 25 2017, 09:22 PM)
Er, how does unifi 10 users benefit from this time offer?

My dad is paying RM149 for unifi 10, but the surprise is only hypptv jumbo or webe...

Mind to share any tips & tricks, if there is any?

Thanks~
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10mbps should get free upgrade to 20mbps unless you've got free upgrade before. Otherwise you should call 100 to rectify this
westlife
post Jan 25 2017, 09:35 PM

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QUOTE(cskean @ Jan 25 2017, 09:22 PM)
Er, how does unifi 10 users benefit from this time offer?

My dad is paying RM149 for unifi 10, but the surprise is only hypptv jumbo or webe...

Mind to share any tips & tricks, if there is any?

Thanks~
*
No more free upgrade, rm149 has received upgrade last year. No more free upgrade will get.
cskean
post Jan 25 2017, 09:40 PM

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QUOTE(nikrizal @ Jan 25 2017, 09:34 PM)
10mbps should get free upgrade to 20mbps unless you've got free upgrade before. Otherwise you should call 100 to rectify this
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QUOTE(westlife @ Jan 25 2017, 09:35 PM)
No more free upgrade, rm149 has received upgrade last year. No more free upgrade will get.
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Not sure whether my dad get free upgrade or not prior to this surprise...

Will call tm tomorrow~

Thanks for the advices~


cedyy
post Jan 25 2017, 09:42 PM

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QUOTE(kae7 @ Jan 25 2017, 08:41 PM)
A shit 'surprise'
1Mbps Streamyx user here. Only entitle to subscribe Webe for RM79/month + RM10 off for Streamyx bill

Bloody shit
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that RM10 off streamyx bill, is it on condition that we subscribe to Webe?

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