TM Unifi Free Upgrade
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 Jan 23 2017, 04:45 AM
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#1
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Senior Member
7,343 posts Joined: May 2005  
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QUOTE(zimhibikie @ Jan 19 2017, 12:58 PM) dunno, mine from 10 meg to 30 meg How much you are paying monthly now for 10mbps? My unifi is 10mbps (upgradad for free previously from 5mbps) and paying rm149 before GST.. when i key in it says come back after 25th january.. so not sure if they will give 30mbps for 149 |
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Jan 23 2017, 09:06 AM
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#2
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Senior Member
7,343 posts Joined: May 2005
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QUOTE(kundek @ Jan 23 2017, 08:58 AM) life cant upgrade the they will give rebate rm 10 to your bill every month really? if that is the case i don't mind remain at 10mbps if i get to pay rm10 cheaper to my bills |
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Jan 23 2017, 09:39 AM
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#3
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Senior Member
7,343 posts Joined: May 2005
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QUOTE(kundek @ Jan 23 2017, 09:09 AM) i mean the upgrade..if they cant upgrade due to thier issus then might get rebate rm10 Not sure if there are so generous, even for the 5mbps to 10mbps upgrade it was a tug of war with them as they keep calling and pestering for the past 2 years to offer me a package to upgrade to 10mbps, even offering additional rm10 for a 10mbps package i just answer them that no i don't want any except for free. |
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Jan 23 2017, 11:38 AM
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#4
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Senior Member
7,343 posts Joined: May 2005
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QUOTE(zimhibikie @ Jan 23 2017, 09:55 AM) same here, had 10 mbps for rm 149 b4 gst.. Great! Means i am getting 30mbps for 149mine already said upgraded from 10 mbps to 30 mbps. for mine, I dun think there will any problems with the infrastructure since the area where I'm staying was among the first ones having unifi.. |
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Jan 25 2017, 11:00 AM
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#5
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Senior Member
7,343 posts Joined: May 2005
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still say come back after 25th January, no one answering from live chat
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Jan 25 2017, 11:29 AM
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#6
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Senior Member
7,343 posts Joined: May 2005
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QUOTE(Apec @ Jan 25 2017, 11:16 AM) This is what I got from TM: nice for those paying rm149 for 30MbpsReferring to your report xxx pertaining to the free speed upgrade issue, we appreciate if you may visit our website to check the status or the surprise after 25th Jan .You may visit the following link: https://www.tm.com.my/thankyousurprise/ Moreover, the upgrading process will started on February 2017 until June 2017. The package will be upgrade as per below: VIP5 to VIP10 VIP10 to Unifi Advanced 30 VIP20 to Unifi Advance 50 Unifi Advanced 30 to Unifi Advance 50 Unifi Advance 50 to Unifi Pro Plan 100 We hope the explanation has revert to your concern. |
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Jan 25 2017, 12:38 PM
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#7
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Senior Member
7,343 posts Joined: May 2005
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QUOTE(jagjag @ Jan 25 2017, 11:59 AM) But previously we ( paying 149) get upgraded from 5mbps - 10mbps few months ago. that's why wants to check from the site but it can keep saying come back after 25th and the customer rep just keep saying refer to the website.So for this round, do we get to upgrade from 10 - 30 ?? BTW, the TM thank you surprise still pop a message telling me to come back again on 25th , which is today ???? |
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Jan 26 2017, 01:05 AM
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#8
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Senior Member
7,343 posts Joined: May 2005
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RM149 for 10mbps, and they offer either webe / hyppTV , both also i don need.. zzz
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Jan 26 2017, 01:37 AM
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#9
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Senior Member
7,343 posts Joined: May 2005
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QUOTE(Special Agent @ Jan 26 2017, 01:23 AM) dammit,.. mine also... unifi optic fiber some more,.. how can it possibly reach technical limitation,.. i think it has nothing to do with technical limitation, just their way of exploiting those that are not paying them enough[attachmentid=8439390] shall i leave the offer and complain ?? |
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Jan 26 2017, 11:50 AM
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#10
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Senior Member
7,343 posts Joined: May 2005
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seriously what is this webe thingy for ?
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