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> TM Unifi Free Upgrade

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eclectice
post Oct 24 2017, 11:36 AM

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QUOTE(PLOUFFLE @ Oct 20 2017, 05:54 AM)
Server Error in '/thankyousurprise' Application.

The resource cannot be found.

Description: HTTP 404. The resource you are looking for (or one of its dependencies) could have been removed, had its name changed, or is temporarily unavailable.  Please review the following URL and make sure that it is spelled correctly.

Requested URL: /thankyousurprise/Congratulation.aspx
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It couldn't be accessed quite a while before they introduced the new Unifi website.
eclectice
post Oct 24 2017, 02:23 PM

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I've just got my 100 Mbps free upgrade today with an SMS informing me to reset the modem for 10 minutes and switch it backto complete the upgrade.
eclectice
post Oct 24 2017, 02:41 PM

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QUOTE(ToiletMaster @ Oct 24 2017, 02:30 PM)
No need technician to come? I got a call today from TM about the free upgrade and they mention must get one technician to come over to the house to change the modem.

In Cheras area
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I am also wondering about it but no, I don't receive any call or other SMSes except the SMS I've mentioned here.
eclectice
post Oct 24 2017, 02:55 PM

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QUOTE(mrfarhatadib89 @ Oct 24 2017, 02:50 PM)
i live in cheras
got upgraded from 30mbps to 50mbps early this year
no need technician to come
just got sms to restart mdem
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Then, it is true, subject to what kind of modem the customer has.
eclectice
post Oct 24 2017, 03:25 PM

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QUOTE(ToiletMaster @ Oct 24 2017, 03:16 PM)
Okay then, I'll see what's gonna happen when he comes over then. Most likely you guys have a newer version of modem since I've been using Unifi for quite sometime, my modem is kinda old in a sense too.
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Can you tell the BTU modem number? Huawei brand?
eclectice
post Oct 24 2017, 03:58 PM

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QUOTE(ToiletMaster @ Oct 24 2017, 03:53 PM)
This is the current modem I have, the router however died just a few days back, replaced it with a TP Link router instead.

user posted image
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Exactly the same model... Is it the model TM wants you to change with another one?
eclectice
post Oct 24 2017, 04:17 PM

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QUOTE(ToiletMaster @ Oct 24 2017, 04:12 PM)
Apparently so, I heard from my other friends that the modem remains the same but only the router gets switched.
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WIFI router?
eclectice
post Oct 24 2017, 04:21 PM

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QUOTE(ToiletMaster @ Oct 24 2017, 04:17 PM)
Yup change to the black cylinder shaped router
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If that the case, it is not a big deal...can use own WIFI router


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