TM Unifi Free Upgrade
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 Oct 24 2017, 02:30 PM
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#1
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Senior Member
774 posts Joined: Feb 2010  
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QUOTE(eclectice @ Oct 24 2017, 02:23 PM) I've just got my 100 Mbps free upgrade today with an SMS informing me to reset the modem for 10 minutes and switch it backto complete the upgrade. No need technician to come? I got a call today from TM about the free upgrade and they mention must get one technician to come over to the house to change the modem.  In Cheras area |
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Oct 24 2017, 02:48 PM
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#2
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Senior Member
774 posts Joined: Feb 2010
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QUOTE(eclectice @ Oct 24 2017, 02:41 PM) I am also wondering about it but no, I don't receive any call or other SMSes except the SMS I've mentioned here. That's odd, I'll ask the technician when he comes over then and see what's the difference. |
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Oct 24 2017, 03:16 PM
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#3
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Senior Member
774 posts Joined: Feb 2010
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Okay then, I'll see what's gonna happen when he comes over then. Most likely you guys have a newer version of modem since I've been using Unifi for quite sometime, my modem is kinda old in a sense too.
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Oct 24 2017, 03:53 PM
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#4
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Senior Member
774 posts Joined: Feb 2010
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QUOTE(eclectice @ Oct 24 2017, 03:25 PM) Can you tell the BTU modem number? Huawei brand? QUOTE(rjb123 @ Oct 24 2017, 03:28 PM) Also had a call today about change from 50 to 100mb, they're coming on Thursday to change the modem This is the current modem I have, the router however died just a few days back, replaced it with a TP Link router instead. Afaik the Huawei modem I have can support 100mb but the uplink is only 100mb rather than gigabit so might have issues to support full speed.  |
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Oct 24 2017, 04:12 PM
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#5
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Senior Member
774 posts Joined: Feb 2010
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QUOTE(eclectice @ Oct 24 2017, 03:58 PM) Exactly the same model... Is it the model TM wants you to change with another one? Apparently so, I heard from my other friends that the modem remains the same but only the router gets switched. |
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Oct 24 2017, 04:17 PM
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#6
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Senior Member
774 posts Joined: Feb 2010
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QUOTE(eclectice @ Oct 24 2017, 04:17 PM) WIFI router? Yup change to the black cylinder shaped router |
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Oct 24 2017, 04:28 PM
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#7
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Senior Member
774 posts Joined: Feb 2010
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QUOTE(eclectice @ Oct 24 2017, 04:21 PM) If that the case, it is not a big deal...can use own WIFI router My router just koyak on last Saturday, bought a tp link router and the difference is so much in terms.of reception lol. Don't think I'll bother with their current router |
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Oct 24 2017, 04:29 PM
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#8
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Senior Member
774 posts Joined: Feb 2010
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Double post
This post has been edited by ToiletMaster: Oct 24 2017, 04:29 PM |
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Oct 24 2017, 04:45 PM
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#9
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Senior Member
774 posts Joined: Feb 2010
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QUOTE(hafizhans @ Oct 24 2017, 04:36 PM) which tp link router you bought? I'll let you know once I get back I can't exactly recall the model I purchasedcurrent router very shitty, i ask for replacement but unfortunately already out of warranty |
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Oct 25 2017, 10:45 AM
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#10
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Senior Member
774 posts Joined: Feb 2010
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QUOTE(rjb123 @ Oct 25 2017, 02:13 AM) Ah you're on VDSL / highrise so have a different model anyway. Oh there's a difference? I found that picture on the net btw, but I'm on a landed property , not high rise.Let's see on Thursday. I don't care about the router as I'm using my own Ubiquiti setup anyway |
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Oct 25 2017, 12:28 PM
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#11
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Senior Member
774 posts Joined: Feb 2010
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QUOTE(rjb123 @ Oct 25 2017, 12:00 PM) There is - final cable in Highrise is copper rather than fibre like for landed Ah I see, thanks for the explanation, for mine however it takes the fibre and connects it to the modem so I guess it's a little bit different thenThe modem picture you showed says VDSL2 on it - that's for copper not fibre Anyway the silver modem is newer - I've had my black one for 5-6 years now. |
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Oct 25 2017, 02:11 PM
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#12
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Senior Member
774 posts Joined: Feb 2010
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QUOTE(rjb123 @ Oct 25 2017, 12:42 PM) Yeah landed will have incoming fibre. I'll update tomorrow once mine is upgraded - betweeen 9 and 12 in the morning apparently, hopefully no issues. Been waiting for ages, mostly looking forward to having a faster upload speed! Mine is the same time too! Same in the morning session as well, will see how is the speed for tomorrow can't wait for the upgrade |
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