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TM Unifi Free Upgrade
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SUSSpecial Agent
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Jan 19 2017, 12:52 PM
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Getting Started

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QUOTE(TheHitman47 @ Jan 19 2017, 12:45 PM) it gives me "Please confirm your details Sorry we’re unable to proceed. Please confirm that the details you have entered is correct. Thank you!" everything is correct. lu tarak fill in bot filter word recognizer,..??
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SUSSpecial Agent
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Jan 19 2017, 12:53 PM
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Getting Started

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mine 10 meg can upgrade to what ??.. 30 meg or 50 meg ??
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SUSSpecial Agent
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Jan 19 2017, 01:06 PM
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Getting Started

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thank you najib,...
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SUSSpecial Agent
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Jan 25 2017, 02:50 PM
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Getting Started

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why still no news ??.. no sms,.. no email,.. check back the website same message,..
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SUSSpecial Agent
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Jan 25 2017, 03:43 PM
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Getting Started

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QUOTE(wykl @ Jan 25 2017, 03:34 PM) by right, u should be receiving the email about it... if u are talking about the unifi... for streamyx... no news yet...  unifi vip10,.. guess they need to give all to 30 meg 1st,.. most here dapat is 30 to 50 meg,..
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SUSSpecial Agent
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Jan 26 2017, 01:23 AM
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Getting Started

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QUOTE(selinix @ Jan 26 2017, 01:05 AM) RM149 for 10mbps, and they offer either webe / hyppTV , both also i don need.. zzz dammit,.. mine also... unifi optic fiber some more,.. how can it possibly reach technical limitation,..
shall i leave the offer and complain ?? This post has been edited by Special Agent: Jan 26 2017, 01:26 AM
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SUSSpecial Agent
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Jan 26 2017, 12:17 PM
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Getting Started

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QUOTE(wlteng @ Jan 26 2017, 05:22 AM) Vip5 user here, i get free 10mbps upgrade few months ago. Last 2 week tm called me and offered me UniFi Advance 30Mbps + Jumbo by adding rm10 from rm149 to rm159, now even better i get free upgrade from 30mbps to 50mbps, no complain here  [attachmentid=8439867][attachmentid=8439868][attachmentid=8439869] this is so unfair,.. i got same unifi 10mbps upgrade,.. how come i got no speed upgrade,.. ??.... only webe or hyptv ,..
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SUSSpecial Agent
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Jan 26 2017, 12:24 PM
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Getting Started

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QUOTE(megahertz @ Jan 26 2017, 09:04 AM) u forgot to include. all unifi subscribers get speed upgrade but limited to technical limitation hence, not all unifi will get the free speed upgrade. nope,.. i'm unifi 10 fiber optic an not get free speed upgrade,.. how izit technical limitation,..
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SUSSpecial Agent
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Jan 26 2017, 12:47 PM
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Getting Started

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i'm complaining their live chat now,..
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SUSSpecial Agent
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Jan 26 2017, 12:59 PM
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Getting Started

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QUOTE(wlteng @ Jan 26 2017, 05:22 AM) Vip5 user here, i get free 10mbps upgrade few months ago. Last 2 week tm called me and offered me UniFi Advance 30Mbps + Jumbo by adding rm10 from rm149 to rm159, now even better i get free upgrade from 30mbps to 50mbps, no complain here  [attachmentid=8439867][attachmentid=8439868][attachmentid=8439869] which place u stay,.. bro,.. i'm complaining live now,.. their argument 1st is technical limitation,.. then i counter telling them i'm on fiber optic,.. now saying last year i got just upgrade from vip15 to vip10...
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SUSSpecial Agent
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Jan 26 2017, 01:36 PM
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Getting Started

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QUOTE(psyduck89 @ Jan 26 2017, 01:24 PM) screen shot cc their cusomer service + mcmc  no point complain customer service,.. they only answer with same script,.. i think i gonna make formal complain or call their helpline directly,.
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SUSSpecial Agent
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Jan 26 2017, 01:41 PM
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Getting Started

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QUOTE(psyduck89 @ Jan 26 2017, 01:37 PM) good luck, fried them kao lat kao lat i actually don't want to fuss on their bad customer service,.. i only want my free speed upgrade,..
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SUSSpecial Agent
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Jan 26 2017, 02:37 PM
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Getting Started

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QUOTE(lyc1982 @ Jan 26 2017, 01:57 PM) the most value upgrade will be the 10 to 30 one...3 times the speed nope,.. i got hypptv and webe offer only, no speed upgrade.. complain online straight cut me off..
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SUSSpecial Agent
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Jan 26 2017, 02:40 PM
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Getting Started

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QUOTE(herojack41 @ Jan 26 2017, 02:27 PM) i just called TM so the situation is whoever is on VIP10 will be upgraded to Adv30. lets not talk about "yea,unfair,haram, that VIP 5 user got upgraded twice" prior to the budget annoucement if you is on VIP10 then it shall become adv30, if you are on VIP5 it will become VIP10. that simple. mine landed house fiber optic,.. not giving me speed upgrade,.. 1st excuse said technical limitation,.. but counter that it's fiber optic, how come limitation.. then said i got free upgrade from vip5 to vip10 last,.. so i said why my friend got i don't have,.. straight cut me off,..
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SUSSpecial Agent
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Jan 26 2017, 02:41 PM
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Getting Started

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QUOTE(mirzan007 @ Jan 26 2017, 02:38 PM) So are we getting the upgrade or not?? mine VIP20 and paying RM230++ a month (few more months before contract finish).. the gifts given either hypp jumbo or WEBE ... no speed upgrade .. BS lar TM ... technical limitation my a*s .. can we all post somethg at PM fb or tweeter .. complaint to him directly... thats expensive man,.. my vip10 only 149,..
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SUSSpecial Agent
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Jan 26 2017, 03:05 PM
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Getting Started

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QUOTE(herojack41 @ Jan 26 2017, 03:03 PM) live chat? why not call 100 later call,.. now busy cny cleaning house,.. called 100 need to wait 10 to 20 minutes to get someone to attend to u,..
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