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> TM Unifi Free Upgrade

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JimbeamofNRT
post Jan 19 2017, 01:14 PM

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QUOTE(soul333 @ Jan 19 2017, 12:54 PM)
user posted image
*
.


Gua dapat ini

https://www.tm.com.my/thankyousurprise/Congratulation.aspx

user posted image

The free speed upgrade will be implemented in stages from
January to June 2017 depending on your location*
Subject to technical readiness


What's Next?

Step 1
We will get in touch with you via the mobile number you provided earlier to make upgrade arrangements.

Step 2
You will receive an SMS notification once your upgrade is complete.

Step 3
Enjoy your FREE speed upgrade!


FROM 50mbps to 100mbps
JimbeamofNRT
post Jun 6 2017, 11:11 AM

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anyone using 50mb plan got upgrade to 100mb plan?
JimbeamofNRT
post Jun 7 2017, 01:10 PM

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QUOTE(katz79 @ Jun 7 2017, 10:26 AM)
i got the free upgrade to 100mb last monday. puchong area. they changed the modem.
*
whoa! thanks for the info mate. what modem did they gave to you?

need to email back tm for this.thanks again
JimbeamofNRT
post Jun 7 2017, 02:07 PM

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QUOTE(khusyairi @ Jun 7 2017, 01:58 PM)
Stock unifi silver router- 2.4Ghz can create wifi connection (SSID name) up to 4 name (if not mistaken).
But if u really want stable 50mbps, u need to upgrade it.
U didnt tell me what kind of router u use, so how do I know? hmm.gif
After all, tm already use few different routers.
*
UniFi's TP-Link Routers C5, C7 & C1200, Newer is not better.

https://forum.lowyat.net/topic/4269752/all

https://forum.lowyat.net/index.php?showtopi...&#entry84658440

I talked to TM CS, they will upgrade the line remotely from 50MB to 100MB ( no techie will come to the premise ) but router wont be changed UNLESS if the router cannot support the 100mb speed

quite confusing since many others got free router upgrade as well . mine still the old RG Innatech 4332

haih

I think I should get this instead

user posted image

This post has been edited by JimbeamofNRT: Jun 7 2017, 02:08 PM
JimbeamofNRT
post Jun 8 2017, 01:10 AM

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QUOTE(dmatrix @ Jun 1 2017, 06:01 PM)
Appointment made for the morning slot,  came at 4pm. That's what I call world class service. Replaced only the router with Archer C1200.
*
QUOTE(munak991 @ Jun 1 2017, 07:04 PM)
Klang, got called.

appointment morning
*
QUOTE(homicidal85 @ Jun 6 2017, 10:36 AM)
Im in nusajaya. the e-mail from tm said it would be upgraded in stages between Jan to June 2017. Last week I email TM to confirm that will get the upgrade by June. Now they say July 2017.  mad.gif  mad.gif
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QUOTE(takr @ Jun 6 2017, 10:06 AM)
Upgraded last Saturday.  Sunday got txt from TM saying we are working to rectify the Unifi installation.  Apparently something to do with my hypptv id not accessible (never used for the last 7 years).  Now stuck at 50 until they resolve the issue.
Oh and they gave me a TP-Link 1200 Archer.  Not replacing my ASUS router though.
*
so u guys upgrade from 50mb to 100mb and they replaced the old router to the TP-Link 1200 Archer right?

QUOTE(katz79 @ Jun 7 2017, 04:16 PM)
a black tp link modem that has 3 antenna. dunno exact model.
*
you got this model right as a replacement ? TP-Link 1200 Archer

user posted image

JimbeamofNRT
post Jun 8 2017, 01:49 PM

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QUOTE(khusyairi @ Jun 8 2017, 07:47 AM)
U cannot get C7. It's certified router but not free as AC1200. Performance certainly better than Innatech.
*
so according to this link

https://forum.lowyat.net/topic/4269752/all

current 50mb sub will be upgraded by batch to 100mb and will get the TP LINK Archer C1200. but based on the thread so many problems arised from this router ( I never like TP LINK products anyway, had bad experience with it before )

thinking to sell that and get either ASUS AC55UHP or Mikrotik RB962UiGS-5HacT2HnT(hAP-ac)

user posted image

any thoughts?

sifu soonwai appreciate if could give some comments on this mikrotik router? thanks!

This post has been edited by JimbeamofNRT: Jun 8 2017, 01:53 PM
JimbeamofNRT
post Jun 8 2017, 02:11 PM

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QUOTE(khusyairi @ Jun 8 2017, 02:05 PM)
For that kind of price, better u get C7 la. Confirm 100% compatible wt unifi/hypptv.
Award winning affordable router.
*
both also ASUS AC55UHP & Mikrotik RB962UiGS-5HacT2HnT(hAP-ac) are compatible with unifi . dont care about hypptv

like I said in my previous reply, no more tp link for me . I inclined towards mikrotik due to its flexibility.

you can check the demo here

http://demo.mt.lv/webfig/#Quick_Set
JimbeamofNRT
post Jun 8 2017, 06:01 PM

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QUOTE(khusyairi @ Jun 8 2017, 02:38 PM)
Confirm la router compatible wt unifi, it just internet. What I mean hypptv.

If u dont like tp link, u can buy asus.
But dont buy mikrotek. without external antenna, I doubt it will penetrate well unless yr house is small.
*
bro

hypptv works lah with mikrotik

https://forum.lowyat.net/index.php?showtopi...&#entry78327719

just that I wont be bothered with it since I am not gonna use it

my house is dem small . no worries cool2.gif





JimbeamofNRT
post Jun 12 2017, 04:10 PM

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QUOTE(popice2u @ Jun 11 2017, 10:24 PM)
upgrade apa......say from 30mbps upgrade to 50mbps but in actual now is even worst than 30mbps
*
u test using lan cable or just wifi?
JimbeamofNRT
post Jul 10 2017, 06:49 PM

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QUOTE(cOMMANDER pRASNTH @ Jul 6 2017, 02:31 PM)
F**k TM - called them today & they said now October 2017 - Bandar Kinrara 3 here.

From Jan > June > October - new Bajet will be announced and still not benefiting from existing one.

Decided to redress my complaint to MCMC today - this should be viable since I got an email it would be done by June.
*
yours also from 50mb to 100mb?

Apparently they have no idea at all bila itu upgrading will be done. to some sub they say only Sept baru dapat

while the previously 30mb sub already enjoying 50mb at lower price we the current 50mb sub still paying the same price but no upgrade

the 100mb sub lagi kesian. dunno what they will get

real cbk lah TM

keep us update with the mcmc cheers!

This post has been edited by JimbeamofNRT: Jul 10 2017, 06:50 PM
JimbeamofNRT
post Jul 10 2017, 06:52 PM

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QUOTE(Gaia34 @ Jul 3 2017, 09:59 AM)
Just received text from TM says that my unifi has been upgraded, 50mb to 100mb....will test the speed tonight....
*
QUOTE(azhan82 @ Jun 18 2017, 08:28 PM)
well.. just to update..
Ayam getting upgrade from 50 to 100 tomorrow 19/6...
*
Bro, did the techie come and change your router as well?

This post has been edited by JimbeamofNRT: Jul 10 2017, 06:55 PM
JimbeamofNRT
post Jul 10 2017, 07:39 PM

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Make an official complain via help page

https://occ.unifi.my/HSBBCustomerPortal/HSB...erPortal.portal

keep the reference number. if still didn't get satisfactory answer , send a copy to MCMC

https://aduan.skmm.gov.my/Complaint/AddComplaint?NOSP=1

JABATAN PERLINDUNGAN DAN BIRO ADUAN PENGGUNA
Suruhanjaya Komunikasi dan Multimedia Malaysia (MCMC)
MCMC Tower 1, Jalan Impact, Cyber 6, 63000 Cyberjaya Selangor Darul Ehsan, Malaysia

Talian Aduan : 1800 – 188 – 030
Faksimili : 03 – 8688 1880
SMS : SKMM ADUAN [Butiran Aduan] SMS ke 15888
Whatsapp: 016 - 2206 262
Emel: aduanskmm@cmc.gov.my
Laman Web: http://www.skmm.gov.my

or here

https://aduan.skmm.gov.my/Complaint/AddComp...edirect=1&SPID=

You can keep track on your complaint with MCMC here
https://aduan.skmm.gov.my/Complaint/PreAddComplaint

Good luck


JimbeamofNRT
post Jul 10 2017, 09:45 PM

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QUOTE(Gaia34 @ Jul 10 2017, 09:21 PM)
Nope... just received sms... smile.gif  test the speed using lan cable gotten average 95mb...
*
I thought all sub who got upgrade from 50mb to 100mb will get this new D-link DIR-850L router?

user posted image
JimbeamofNRT
post Jul 10 2017, 09:46 PM

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QUOTE(active92 @ Jul 10 2017, 09:37 PM)
I just got a call today saying they will be upgrading my 50mbps to 100mbps but they will have to send a technician. Made an appointment for this coming Thursday. Hope everything goes well. Anyway, this is from Bandar Baru Bangi area.
*
congrats! that's fast. btw how long have you been a Unifi sub?

keep us update with some info cheers!
JimbeamofNRT
post Jul 10 2017, 09:52 PM

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QUOTE(cOMMANDER pRASNTH @ Jul 10 2017, 09:34 PM)
Yes bro, seems like the 100Mbps ones are the main ones still not receiving their promised speeds.

Their reasoning are all balls - tell me la, my area confrim I can use 100Mbps (since I already checked with the several times before).

If I wanted a PAID upgrade from 50>100, do you think it would take 6-10 months?

That already shows the sincerity of this ISP - anyhow, I've already made a email complaint to MCMC on 6th July and listed out how I was mislead in this whole process - I suggest everyone undergoing the same to do so.

Remember, just check with TM first what is the max speed you can upgrade for your house, then you will know if "system and infrastructure readiness" was truly a factor.
*
Thank you for the info. Will contact them regarding the "system and infrastructure readiness" . I guess if you want to cancel your current sub and opt for a more expensive 100mb PRO plan at RM300++ I am sure they will process your application within 1 week lol.

makes me wonder what happened to 100mb pro plan subs who signed up before PM make announcement regarding the so called free upgrading

Do keep us update with the MCMC thingy

All the best bro! smile.gif
JimbeamofNRT
post Jul 10 2017, 10:03 PM

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QUOTE(kokweng1 @ Jul 10 2017, 09:58 PM)
This router range suck and wifi quite unstable (latency spike) icon_question.gif
During apply UNIFI 30mbps they give this too, after use about 2month cannot tahan and change to ASUS AC68
*
Haha I read about that too. planning to sell it once I got the upgrade ( which I dont know know when lah ) sigh...

AC68u? damn that is one fine router dude
JimbeamofNRT
post Jul 10 2017, 11:49 PM

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QUOTE(replayzxc @ Jul 10 2017, 11:12 PM)
LAN? How to try?
*
find your LAN cable.

user posted image

connect it to your PC to your router LAN slot. any LAN 1 LAN 2 LAN 3 also can

user posted image

switch off your wifi connection on your pc then click here

http://www.speedtest.net
JimbeamofNRT
post Jul 11 2017, 03:56 PM

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QUOTE(Gaia34 @ Jul 11 2017, 07:25 AM)
I didn't receive this... sweat.gif  but again my unifi only installed only on december last year so prolly router etc given are compatible to support 100mb sweat.gif
*
Which router they gave you? Innacomm RGX4400 ?

user posted image


-------------------------------------

Guys

For those who didn't get the upgrade yet, sorry to say that TM already told many sub that they have to push it till October 2017

so much for janji tak dicapati

next step, official complaint to MCMC

Make an official complain via help page

https://occ.unifi.my/HSBBCustomerPortal/HSB...erPortal.portal

keep the reference number. if still didn't get satisfactory answer , send a copy to MCMC

https://aduan.skmm.gov.my/Complaint/AddComplaint?NOSP=1

JABATAN PERLINDUNGAN DAN BIRO ADUAN PENGGUNA
Suruhanjaya Komunikasi dan Multimedia Malaysia (MCMC)
MCMC Tower 1, Jalan Impact, Cyber 6, 63000 Cyberjaya Selangor Darul Ehsan, Malaysia

Talian Aduan : 1800 – 188 – 030
Faksimili : 03 – 8688 1880
SMS : SKMM ADUAN [Butiran Aduan] SMS ke 15888
Whatsapp: 016 - 2206 262
Emel: aduanskmm@cmc.gov.my
Laman Web: http://www.skmm.gov.my

or here

https://aduan.skmm.gov.my/Complaint/AddComp...edirect=1&SPID=

You can keep track on your complaint with MCMC here
https://aduan.skmm.gov.my/Complaint/PreAddComplaint

Good luck




JimbeamofNRT
post Jul 13 2017, 11:21 AM

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QUOTE(joe_kopitiam @ Jul 13 2017, 11:12 AM)
i emailed them and this is the response i got

shit
*
joe

you are not alone

I sent several complaints already and I got different reply but somehow similar

However, our timeframe for upgrading process will started on
February 2017 until July 2017 and for you account our expectation month is June 2017.


------

Based in the system, we found that the upgrade for your account will take place in October 2017.

--------

Kindly be informed , execution will be done by phases and subject to system and network readiness.


real shit lah this TM

JimbeamofNRT
post Jul 13 2017, 11:22 AM

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QUOTE(luminaryxi @ Jul 13 2017, 11:14 AM)
they gave me the new modem black color (asus archer i think), totally suck balls, wifi very poor
*
this one?

user posted image

better sell it. get a better one.

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