I have only used a couple of online banking services and so far they are pretty good, but what about you guys? Which bank in your opinion and experience do you think is the best for online banking? Of course, a few factors need to be thought of such as :-
- Security - User-friendliness - Speed - Customer Service - User Functionality (do you have good control of your account, statements, receipts, applications, etc) - Banking Coverage (as in the ability to widely cover all sorts of payments, transactions, etc)
Probably also good to factor in these factors :-
- Banking App (do they have an app and is just as good?) - Ease of Registration - Wide and Helpful FAQ - I dunno...what else ah
I might have missed out some banks, but this should be the general list.
1)HSBC (Layout easier to navigate) 2)Maybank (Websites sometime not responsive, laggy at times) 3)Public Bank (Laggy and slow. Very hard to search for settings)
maybank by miles, citi and hsbc comes close. cimb is shiat.
One thing I hate about Maybank2u. Transaction details shown are very sparse. There's not even time for when the transaction was performed (there's only date), beneficiary or sender account number and their bank name (for IBG)
This post has been edited by FourZeroFour: Jan 14 2017, 07:26 PM
1- Maybank (Especially mobile app, loved the fingerprint feature) 2- CIMB 3- RHB - very leceh to use. exp if open ibg page already need to insert tac number. not when after confirm want to transfer
voted hong leong bank... seems to have everything i need...
maybank has plenty of functionality but some stupidity here and there.
Agreed. I've used Hong Leong, Maybank and Citibank.
Maybank probably has the most functionality but the design, user interface and navigation are terrible. I don't understand why the login name is a long string of random number? Do Malaysians all have good memory? If you need to write down your user ID some where, this could be another security risk.
Seriously if there's award for the worst online banking interface the winner goes to scb, their new revamped interface takes the cake. used to be the best then they started to simplified.. lose out alot of essential features. E.g sum up all the total amout across all your account for ease of use. PBE despite being simple its still intuitive and everything is easy to reach.. bloody hell SCB wants you to hover over a tab so that they can throw in a long list of features floating.. they should just fire their IT contractor for this.. anyway, i'm slowly moving out all my money from this bank. Complained few times but still ignored and tell me they're not going to give back the old interface.
Agreed. I've used Hong Leong, Maybank and Citibank.
Maybank probably has the most functionality but the design, user interface and navigation are terrible. I don't understand why the login name is a long string of random number? Do Malaysians all have good memory? If you need to write down your user ID some where, this could be another security risk.
Strange, my login name is my name .. not a number
I thought when you first sign up your login is ATM card number and you can change it afterwards?
Hong leong was my preferred in term of mobile app. Transferring money using their shortcut is just fast and neat. Maybank is good but nothing special. Pbb is like dont bother to update their app. Stay the same with yesteryear reso. Ambank ? The last time i use it was last year , seems like mirc era app and i deleted it. Not sure they updated it now or not. Rhb constantly updating their app but stop using it nothing special as well.
I have internet banking with CIMB, Public, OCBC and StanChart.
User interface wise, Public looks outdated, just like their branches. The other three looks good and modern.
Ease of use wise, CIMB is a little quirky and a new user would need to click here and there to explore and learn how to get things done. Whereas Public, StanChart and OCBC are straightforward in navigation and intuitive to use. OCBC is the best in this aspect.
Security wise, I like that Public and CIMB require 2 factor authentication (2FA) for all payments and fund transfers, thereby increasing security. OCBC and StanChart only require 2FA when setting up new funds transfer payees and billing payees. Thereafter you don't need 2FA when doing transfers and payments. However OCBC is the only one that requires 2FA for logging in to the internet banking site.
My vote of best overall internet banking experience among this four goes to OCBC.
I have online accounts with Maybank,RHB,Hong Leong & UOB. My preference is Maybank. User friendly,good security & premium looking payment receipts!
Lately Maybank has introduced a new format. Not very happy with this. Maybe i'm not used to the new features. Lucky both formats are available, its customers choice!
This post has been edited by SKYjack: Dec 14 2018, 08:35 AM
Recently I have been very angry with Cimbclicks implementation of the Google Image Identify thing. Everytime I need to login I got to do the game of choosing all square with certain images, absolutely ridiculous!
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