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 Digi Fans Club & Enquiries V12, Let's inspire

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wc_how
post Mar 9 2017, 11:39 AM

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I am using Digi broadband prepaid, since around 10am, it stopped receiving message from whatsapp. Does digi change the policy like paying RM3 for voip, or just simply a network issue. >.<
wc_how
post Mar 9 2017, 08:28 PM

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QUOTE(HippyTony @ Mar 9 2017, 02:37 PM)
It's a network (hardware) issue. You have to report to Digi. I had the same problem last month with my postpaid BB. The other messaging apps have no problem.
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Thanks. I confirm it was issue with LTE. No issue with 3G.
wc_how
post Mar 24 2017, 02:52 PM

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QUOTE(XeactorZ @ Mar 24 2017, 02:40 PM)
Yea, saw ton of people complaining in Digi Facebook
Connected with 4G but can't load anything sweat.gif
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For my opinion, i don't really care how is digi performance. In long term, finally there is someone started the war to end the stupid monopoly and high price.
The next telco may join the war soon, and TM has no choice and he must follow the trends. All 4 big telco, if not truely unlimited, at least some bigger quota plan which is more affordable is coming soon.
wc_how
post Mar 26 2017, 01:23 PM

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My house digi stable at 40m. Thinking to apply soon.
But went to tm point yesterday, they said only the main branch can terminate. Purposely to annoy the user!!?
wc_how
post Mar 26 2017, 03:08 PM

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QUOTE(GameSky @ Mar 26 2017, 02:40 PM)
webe? just live chat online
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Nop, streamyx.
wc_how
post Mar 28 2017, 09:49 AM

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QUOTE(tohff7 @ Mar 28 2017, 08:18 AM)
Malaysia mobile internet users never ceased to amaze me. 1TB per month pun tak cukup

I can assure you that somewhere down the road, Malaysia gonna follow US telco to implement "priority traffic shaping". For e.g. after reaching >20GB++, your data traffic will be given less priority during network congestion.
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I am very agree on this. This is truely FUP applied, fair to everyone. But Malaysia telco abused the FUP term as "Quota".
For those who can spend more than 1tb per month, seriously, is it a personal usage? If it is not, you should not sign this plan at the first place, because it against the tnc.
Peoples are just complaining the digi worse speed, got quota, no coverage. But nobody thanks digi who start to a "truely" unlimited (at least a very huge quota) plan with free tethering. It will totally change the market trends, wired & wireless ISP. Peoples who live in kampung, who has only 1m streamyx, can have better choices. Peoples who 2 houses, no need apply 2 fixed line for RM300+ for both places. And many other scenarios...
For the big 4 telco, just only Digi willing to start the war. Maxis has the best infrastructure, but they are the most expensive and also, they just forced to retrieve the business unlimited plan few years ago. I don't see any potential they will start the war again. For celcom, they are just partner with webe and TM, i still don't see any potential from them, release plan to hurt its own sister company. Umobile, i believe they may start the war, but they have no strong infrastructure enough. If we wait for umobile, i believe we have wait another 1-3 years.
But now, we are waiting to see the 2nd telco to release it.
wc_how
post Mar 28 2017, 10:40 AM

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QUOTE(asamalikum @ Mar 28 2017, 10:09 AM)
We consumer choose the proper package from what is advertised. If it's unlimited, means unlimited. If it's 100gb then it's 100gb. Whether how we deal with the download it's our right. Be it a 1mb or 100tb it's our own right to download. If they are worried of ppl abusing the traffic, then simply state the limit.
The correct way to deal with this kind of issue is a proper and clear advertisement. Telco can implement whatever they like, but be clear and transparent upfront. Hence  consumer and choose the proper package that best suits themselves.
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I very agree that every telco (or every businesses) should do in proper and clear way.
I am not defending digi, but view as an IT executive, we have no idea how is digi billing system work. From advertisement, yes, it is truely unlimited, But computer system is stupid. Unlimited still has a digit or amount. (For some case/system, infinite can be 0, but sometimes 0 is none.) So let's say digi system, maximum amount is 999GB, and 0 = 0, so what's wrong for digi to set 999GB for unlimited plan. There may have many possible which we cannot see, eg: 999GB = never deduct plan, or system renew 999GB again for unlimited plan. Or it is a really 999GB plan.
And if you really can spend up 999GB, sorry to say Fair Usage Policy shall apply on you. But not cap on your Quota, but speed. Limited your speed to a reasonable, and not affecting to the other.


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