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Digi Fans Club & Enquiries V12, Let's inspire
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PenangBuyer
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 Mar 30 2017, 08:56 PM
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Getting Started
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QUOTE(marvinben @ Mar 30 2017, 08:52 PM) INFINITE 150 update: Just noticed Infinite 150 is throttling Youtube. I guess sacrifice have to be made to keep acceptable network quality. At what stream quality do you suspect that you're capped at ? Because this morning live chat with CS, they guaranteed that there was no throttling on any video streaming platforms and only on p2p downloads |
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PenangBuyer
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Mar 30 2017, 09:41 PM
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Getting Started
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I want to ask as a general opinion,
How long does it take for you guys to Change plan, until you receive the service ?
and
How long until you receive the Simcard if you're applying for new service
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PenangBuyer
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Mar 30 2017, 11:15 PM
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Getting Started
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I feel that Digi150Infi will end soon, i'm going to sign the 150 tomorrow, before infinite become " promo ended " again like the 80, i missed my chance on the 80....
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PenangBuyer
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Mar 31 2017, 10:04 AM
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Getting Started
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QUOTE(s7ran9er @ Mar 31 2017, 09:50 AM) The average speed is hovering around 5mbps, on tethering.  Update: I got frustrated this morning that I still have to rely on my Maxis datapool, I called Digi CS and I key in my digi number and it worked! While holding the line I thought that maybe there is something, probably the number is already in the database? I did a restart on my phone and it worked. what plan are you getting with only 5mbps ? the Digi80 ? |
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PenangBuyer
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Mar 31 2017, 10:13 AM
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Getting Started
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QUOTE(lepo @ Mar 31 2017, 10:10 AM) Office, Taman Khosas Home, Sg Chua Kajang how long did you wait until you get your sim ? |
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PenangBuyer
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Mar 31 2017, 11:21 AM
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Getting Started
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I've ordered online and so far did not receive any receipt or do I get any emails for the E-receipt. Should I be worried? Anyway for me to confirm my order? I've paid the 318 advance payment and after entering everything, I just redirected me to " https://store.digi.com.my/storefront/receipt.ep " but there's no receipt on page. |
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PenangBuyer
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Mar 31 2017, 11:33 AM
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Getting Started
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QUOTE(s7ran9er @ Mar 31 2017, 11:31 AM) You should be receiving an e-receipt, I got mine after I made the payment. If not, then yours are not registered in their database, which sucks btw. Weird part is that I've paid through my bank and so far did not receive any emails |
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PenangBuyer
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Mar 31 2017, 11:41 AM
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Getting Started
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And an update, surprisingly, I have just gotten the upgrade to Digi80 infinite plan just now after 4 days I last applied and even though the digi website crashed when I applied, thinking i didn't manage to get the upgrade
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PenangBuyer
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Mar 31 2017, 11:47 AM
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Getting Started
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QUOTE(JJKTP @ Mar 31 2017, 11:43 AM) from a old idigi plan, just received the email, had not officially change plan yet |
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PenangBuyer
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Mar 31 2017, 11:55 AM
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Getting Started
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QUOTE(JJKTP @ Mar 31 2017, 11:53 AM) From postpaid plan? I see. So you just completed the process on DiGi website and get the confirmation email. Did they tell you in the email that you would get the confirmation SMS within 7 days? Did they ask you to make any payment? It did, no payment is needed for changing of plans, but the email is greatly delayed, making me think that i've missed the promo |
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PenangBuyer
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Mar 31 2017, 11:55 AM
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Getting Started
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QUOTE(JJKTP @ Mar 31 2017, 11:53 AM) From postpaid plan? I see. So you just completed the process on DiGi website and get the confirmation email. Did they tell you in the email that you would get the confirmation SMS within 7 days? Did they ask you to make any payment? It did, no payment is needed for changing of plans, but the email is greatly delayed, making me think that i've missed the promo |
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PenangBuyer
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Mar 31 2017, 11:57 AM
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Getting Started
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QUOTE(s7ran9er @ Mar 31 2017, 11:35 AM) You should probably check with your bank, that amount should be refunded. I did my transaction 4 times, the 4th time only went through. How long do you reckon should i wait, before i reapply ? Or should i immediate buy a new line straight away? |
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PenangBuyer
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Mar 31 2017, 12:15 PM
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Getting Started
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QUOTE(s7ran9er @ Mar 31 2017, 11:35 AM) You should probably check with your bank, that amount should be refunded. I did my transaction 4 times, the 4th time only went through. How long do you reckon should i wait, before i reapply ? Or should i immediate buy a new line straight away? |
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PenangBuyer
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Mar 31 2017, 12:18 PM
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Getting Started
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I just realised i keep double posting, sorry, my message didnt show up.
@JJKTP , i see, so how many days has passed for you ? And im not sure for my case whether to wait 7 days starting from the date i received my email or when i applied....
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PenangBuyer
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Mar 31 2017, 12:25 PM
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Getting Started
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QUOTE(JJKTP @ Mar 31 2017, 12:22 PM) Been waiting since Monday morning. So far no such SMS from effing DiGi super efficient team. Not sure if it's Digi's incompetence or because of the massive influx of people changing line and new users |
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PenangBuyer
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Mar 31 2017, 12:26 PM
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Getting Started
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I've checked with my bank, and the RM318 has gone through, but so far i dont even have the email or the sms, I'm stuck in limbo...
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