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 Digi Fans Club & Enquiries V12, Let's inspire

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rgchai
post Feb 9 2017, 08:23 PM

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QUOTE(rgchai @ Feb 9 2017, 07:49 PM)
Hi. Anybody facing problem with Digi Broadband on Facebook currently?

My Facebook seemed very slow and pictures and comments can't even loaded. Speed test is normal, 10Mbps DL and 6Mbps UL. YouTube looks OK. Just the Facebook issue. Try to load Facebook page directly from Browser also can't go into the page. I'm from Kuching Sarawak btw.
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Problem seemed resolved after I restarted the modem router. Before this can't ping Facebook.com, after that can ping already but goes to different ip address. Maybe DNS not well refreshed.
YoungMan
post Feb 9 2017, 09:56 PM

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Guys, if complain on low signal inside building, can DiGi do anything? or need the building management to get in touch with them. The low signal problem is causing my battery to drain like crazy. btw could this low signal in building caused by nearby construction?
zher4883
post Feb 9 2017, 10:26 PM

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QUOTE(YoungMan @ Feb 9 2017, 09:56 PM)
Guys, if complain on low signal inside building, can DiGi do anything? or need the building management to get in touch with them. The low signal problem is causing my battery to drain like crazy. btw could this low signal in building caused by nearby construction?
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Digi can't do anything if the building management refused to install indoor booster.
prosibu
post Feb 9 2017, 11:18 PM

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QUOTE(YoungMan @ Feb 9 2017, 09:56 PM)
Guys, if complain on low signal inside building, can DiGi do anything? or need the building management to get in touch with them. The low signal problem is causing my battery to drain like crazy. btw could this low signal in building caused by nearby construction?
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what kind of building?
commercial/shopping mall u can complain to both digi and building owner together

for resident is impossible as MCMC restriction.

which area u wanna complain? maybe i can help u check 1st? blink.gif
syukaro
post Feb 10 2017, 10:08 AM

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QUOTE(rgchai @ Feb 9 2017, 08:23 PM)
Problem seemed resolved after I restarted the modem router. Before this can't ping Facebook.com, after that can ping already but goes to different ip address. Maybe DNS not well refreshed.
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you never thought of restarting your broadband when your line is lag?? doh.gif
delsoo
post Feb 10 2017, 11:03 AM

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From digi website , i know that for digi prepaid best user , we can get total of 6gb free internet with min spent of rm1 per day . I'm wondering will we get free lite internet (something similar to IDD internet club) for free ?
rgchai
post Feb 10 2017, 11:11 AM

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QUOTE(syukaro @ Feb 10 2017, 10:08 AM)
you never thought of restarting your broadband when your line is lag?? doh.gif
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Never know that my Broadband modem need to restart like my previous streamyx modem as well sweat.gif My Broadband modem is running 24 hours at home and never switch off or restart before... tongue.gif
dgboy
post Feb 10 2017, 11:18 AM

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QUOTE(delsoo @ Feb 10 2017, 11:03 AM)
I'm wondering will we get free lite internet (something similar to IDD internet club) for free ?
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Yes, 500MB basic internet per calendar month. It's available whenever your line is active.
delsoo
post Feb 10 2017, 11:35 AM

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QUOTE(dgboy @ Feb 10 2017, 11:18 AM)
Yes, 500MB basic internet per calendar month. It's available whenever your line is active.
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How about digi prepaid live? Free lite Internet available ?
dgboy
post Feb 10 2017, 12:24 PM

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QUOTE(delsoo @ Feb 10 2017, 11:35 AM)
How about digi prepaid live? Free lite Internet available ?
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Yeah, I believe it's the same as far as this feature is concerned.

This post has been edited by dgboy: Feb 10 2017, 02:06 PM
delsoo
post Feb 10 2017, 12:38 PM

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QUOTE(dgboy @ Feb 10 2017, 12:24 PM)
Yeah, I believe it's the same as far as this feature is concerned.
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I though digi prepaid live only provide certain quota of free high speed Internet when u reload a certain amount... And no free lite Internet available ? For example, if I reload rm30, I get 2gb web surfing for free how about once I exceed the 2gb quota ? I will be charged based the amount I used ? Or I still can continue browsing with no additional charges ( free lite Internet ) ??
rgchai
post Feb 10 2017, 01:24 PM

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Hi,

Would like to check with those using Digi Broadband 30 or 60 package, the Youtube StreamFree currently is still 10GB or 50GB quota (no specified)?

Only know the BB100 package has 50GB StreamFree quota but saw from somewhere that looks like BB60/30 also without specified total StreamFree quota now, so could be at 50GB as well.

dgboy
post Feb 10 2017, 01:55 PM

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QUOTE(delsoo @ Feb 10 2017, 12:38 PM)
I thought digi prepaid live only provide certain quota of free high speed Internet when u reload a certain amount... And no free lite Internet available ? For  example, if I reload rm30, I get 2gb web surfing for free how about once I exceed the 2gb quota ? I will be charged based the amount I used ? Or I still can continue browsing with no additional charges (free lite Internet) ??
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Now, there is Free Social Internet at 64kbps with a quota of 500MB per month. This applies to both Best and Live plans. If you exhaust the quota and do not have any other internet quota, your internet access will be blocked.
YoungMan
post Feb 10 2017, 01:56 PM

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QUOTE(prosibu @ Feb 10 2017, 12:18 AM)
what kind of building?
commercial/shopping mall u can complain to both digi and building owner together

for resident is impossible as MCMC restriction.

which area u wanna complain? maybe i can help u check 1st?  blink.gif
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Government buildings. If you check in Kuching Sarawak, those ministry's buildings in Petra Jaya usually has poor indoor signal not only DiGi, but also Maxis. Celcom never try yet.
delsoo
post Feb 10 2017, 04:38 PM

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QUOTE(dgboy @ Feb 10 2017, 01:55 PM)
Now, there is Free Social Internet at 64kbps with a quota of 500MB per month. This applies to both Best and Live plans.  If you exhaust the quota and do not have any other internet quota, your internet access will be blocked.
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Do you mean the free Internet is for social messaging only ? Tat means I can't surf the internet for free after exceed the quota ? Previously , I can still surf the data at low speed for free using IDD club
dgboy
post Feb 10 2017, 04:40 PM

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QUOTE(delsoo @ Feb 10 2017, 04:38 PM)
Do  you  mean  the  free  Internet  is  for  social  messaging  only ?  Tat  means  I can't  surf  the  internet  for  free  after  exceed  the  quota ?  Previously ,  I can  still  surf  the  data  at  low  speed  for  free  using  IDD  club
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Social is just Digi's name. You can use how you like, only the speed is 64kbps.
delsoo
post Feb 10 2017, 04:44 PM

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QUOTE(dgboy @ Feb 10 2017, 04:40 PM)
eng
Social is just Digi's name. You can use how you like, only the speed is 64kbps.
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OK, thanks for the info.... I would like to change to prepaid live now albeit the call rate and SMS rate is a bit high... But the free 2gb Internet is irresistible....
hafizredha
post Feb 10 2017, 05:31 PM

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website under maintance... i hope digi will introduce new plan or revise their plan


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dgboy
post Feb 10 2017, 05:56 PM

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QUOTE(delsoo @ Feb 10 2017, 04:44 PM)
OK,  thanks  for  the  info....  I would  like  to  change  to  prepaid  live  now  albeit  the  call  rate  and  SMS  rate  is  a bit  high...  But  the  free  2gb  Internet  is  irresistible....
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The free 2GB per week is only for video and music streaming, right?
delsoo
post Feb 10 2017, 08:24 PM

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QUOTE(dgboy @ Feb 10 2017, 05:56 PM)
The free 2GB per week is only for video and music streaming, right?
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noo , it's the 6gb per month , right ? 2gb for web surfing , 2gb for music , 2gb for video , right ?

This post has been edited by delsoo: Feb 10 2017, 08:25 PM

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