Those who said can convert prepaid to postpaid without going to Digi store is not true. you need to visit the digi store to convert.

Lodge a complain for misleading advertisement to MCMC and see.

Indeed. but come to think of it, it's also good to have 1tb limit right? Otherwise as heavy users keep downloading their network becomes worst. But marketting gimmic, they are not willing to give in to webe, so just put unlimited. THAt's misleading on that part.

Go in to Digi center or express store if you change from prepaid to postpaid. but i wonder how are they going to respond, since this plan must sign up online.

Best prepaid and Live Prepaid. but remember the calls are kept to 1000 minutes, not truely unlimited.

Around 30th of the month. that way you will not exit the bill cycle and still have pro-rated charge for those few days that you exit.

yes there is a possibility it will disconnect when calls come in or you call out.
no. it's because when calling, the line will drop to 3g unless the call is using VO-LTE.

It will happen to all major telco here, but I think yes maybe will not since they only use 4g.

In order for calls to be in VO LTE, both parties must be able to support it. So if your device can support VO LTE and your friend only can use 3g, it will still be normal call.

Hopefully any VO-LTE compatible device in the future. Not all device can support VO-LTE though.

e-mail them the transaction proof. If all else fail, CC the email to MCMC. sure they will jump out and solve your problem.

You should call Digi and check on the porting request.

You have to wait until your current telco release the number. You may receive SMS to confirm porting which you need to reply. btw have you go and click that i've receive sim card as suggested by forumers above?

The sim pack should have the phone number, no? Call them again and give your sim car number. Inform that you bought the plan online and let them check.

Check back your email order for the number? or just give them the PUK and serial number for them to trace.

Not able to trace the sim base on the serial number as well? I hope you can get your line soon.

they have to as long as you do not have outstanding. So maybe wait a while more or call umobile.

faster complain to MCMC with all payment proof and also the sim card.

Hahaha, telco sometimes try to tie you down with some deals when you are leaving. just be persistence.

Usually the free phone sure got contract if not mistaken.

no contract. try it out first. if it suits you, stay, if not, can go anytime.

glad to hear that.

I think you should be worry now. contact digi and immediately lodge complain.

Not possible. You should have just stay on v1 and subscribe.