The first shoes I bought from JD Sports UK was funny, I bought NMD last year November through website and waited for 2 weeks but still the products not yet reach to Malaysia.

Then I complaint to them email and somehow they said the shoes might lost in transit and they agreed to refund to me. So I get my money back and then after 2 months I got a letter from custom that my shoes kept there. So I went there and paid custom for GST and get a free shoes.