yes, i have the same feeling like yours as it was despatch on 23.2.17 but only appear in system around 5.3 when it reach Malaysia for custom clearance. you know, i even have email direct link customer svc and been tokd that the package already reach malaysia on 27.2.17. however, it actually only reach Malaysia on 5.3.17. subsequently it reach me on 8.3.17 after customs clearance, no additional tax to be paid of course. just sharing my experience.

Is you using express delivery？I ordered on MY site but the shoes directly from Uk warehouse

Is direct link same with DHL delivery？cos I never heard before about any local direct link delivery company

Just to share my experience with Direct Link. so be patient bro... i just track using www.pos.com.my

08 Mar 2017, 17:07:07PM Item delivered DELIVERY OFFICE KL METRO
08 Mar 2017, 07:02:56AM Item processed DELIVERY
OFFICE KL METRO
07 Mar 2017, 17:21:48PM Item dispatched out CW KL METRO PUSAT MEL NASIONAL
07 Mar 2017, 16:13:21PM Item processed PUSAT MEL NASIONAL
06 Mar 2017, 17:03:48PM Item dispatched out PUSAT MEL NASIONAL MPC PMIH (KLIA)
06 Mar 2017, 09:52:27AM Item held by Customs Awaiting presentation to customs commissioner MPC PMIH (KLIA)
06 Mar 2017, 09:51:27AM Item processed at MPC PMIH (KLIA) MPC PMIH (KLIA)
23 Feb 2017, 21:00:00PM Item dispatched out MPC PMIH (KLIA) Sweden
23 Feb 2017, 19:50:00PM Item posted over the counter

I am using www.pos.com.my to track my package and the tracking system is more detail than the direct link tracking system.So really need to be more patient⋯

10 Mar 2017, 10:08:41AM Item processed PUSAT MEL NASIONAL
09 Mar 2017, 15:39:00PM Item dispatched out PUSAT MEL NASIONAL MPC PMIH (KLIA)
09 Mar 2017, 11:07:30AM Item held by Customs Awaiting presentation to customs commissioner MPC PMIH (KLIA)
09 Mar 2017, 11:06:30AM Item processed at MPC PMIH (KLIA) MPC PMIH (KLIA)
28 Feb 2017, 20:38:00PM Item dispatched out MPC PMIH (KLIA) Sweden
28 Feb 2017, 18:28:00PM Item posted over the counter Sweden