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 Kiple Pay, New player in mobile wallet

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coolguy99
post Jun 6 2024, 08:45 AM

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QUOTE(cybpsych @ Jun 5 2024, 11:54 AM)
yep, mine failed 2x using pib visa plat.

called bank, it seems my PiB card was not enabled for Ecom/CNP since many years ago .... weird cuz i've been using this card for ewallet reloads successfull each month ....

seems like this is a new setup in PBe... we need to re-enable/opt-in the Ecom/CNP settings in PBe  doh.gif
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I just checked mine. It is opted in already. bangwall.gif

Not sure what is wrong. I will try topping up again. If it still fails I will call CS.
gastacopz
post Jun 6 2024, 11:03 PM

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QUOTE(cybpsych @ Jun 5 2024, 11:54 AM)
yep, mine failed 2x using pib visa plat.

called bank, it seems my PiB card was not enabled for Ecom/CNP since many years ago .... weird cuz i've been using this card for ewallet reloads successfull each month ....

seems like this is a new setup in PBe... we need to re-enable/opt-in the Ecom/CNP settings in PBe  doh.gif
user posted image
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is it?no wonder my spay failed when using pbb card..
cybpsych
post Jun 7 2024, 06:28 AM

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QUOTE(coolguy99 @ Jun 6 2024, 08:45 AM)
I just checked mine. It is opted in already.  bangwall.gif

Not sure what is wrong. I will try topping up again. If it still fails I will call CS.
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call CS to uplift the block, but only a temporary release

they are blocking kiple on purpose as they deem it as 'high risk'

likely due to ppl abusing and frauding pb cards usig kiple a the medium
coolguy99
post Jun 7 2024, 01:56 PM

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QUOTE(cybpsych @ Jun 7 2024, 06:28 AM)
call CS to uplift the block, but only a temporary release

they are blocking kiple on purpose as they deem it as 'high risk'

likely due to ppl abusing and frauding pb cards usig kiple a the medium
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Yes apparently pbb is blocking kiple. Have to call cs to whitelist the trx.
beLIEve
post Jun 7 2024, 02:46 PM

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QUOTE(cybpsych @ Jun 5 2024, 11:54 AM)
yep, mine failed 2x using pib visa plat.

called bank, it seems my PiB card was not enabled for Ecom/CNP since many years ago .... weird cuz i've been using this card for ewallet reloads successfull each month ....

seems like this is a new setup in PBe... we need to re-enable/opt-in the Ecom/CNP settings in PBe  doh.gif
user posted image
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Mine has been without any Opt status since a few months ago. All cards.

If I click on the card number to set it, I get logged out with Invalid Request, also since the Opt disappeared that few months ago.
weiseang72
post Jun 11 2024, 09:35 AM

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QUOTE(!@#$%^ @ Jun 3 2024, 10:23 AM)
what did the CS say?
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i email kiple and this morning they revert me to fill dispute form.....i will fill and let see haha not because the RM1.....is i really want know this RM1 pergi mana haha
coolguy99
post Jun 11 2024, 12:29 PM

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QUOTE(weiseang72 @ Jun 11 2024, 09:35 AM)
i email kiple and this morning they revert me to fill dispute form.....i will fill and let see haha not because the RM1.....is i really want know this RM1 pergi mana haha
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Update us yeah. I think many of us (including myself) did not receive the RM1 too.
sjz
post Jun 11 2024, 03:21 PM

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QUOTE(coolguy99 @ Jun 11 2024, 12:29 PM)
Update us yeah. I think many of us (including myself) did not receive the RM1 too.
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tats y.
we all kena the RM1 but feel lazy to call or email for the RM1 tongue.gif tongue.gif

wondering how could they close their acc every month when the RM1 is no where to be found? doh.gif doh.gif

i think for banking there is a recon need to be done every month right.

and cust money can't be left hanging unknown

This post has been edited by sjz: Jun 11 2024, 03:22 PM
weiseang72
post Jun 12 2024, 08:55 AM

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QUOTE(coolguy99 @ Jun 11 2024, 12:29 PM)
Update us yeah. I think many of us (including myself) did not receive the RM1 too.
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finally get the RM1 back from kiple, so basically just send the enquiry to them from apps, and they will communicate with you by email, you just revert to their request
cybpsych
post Jun 12 2024, 09:19 AM

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QUOTE(weiseang72 @ Jun 12 2024, 08:55 AM)
finally get the RM1 back from kiple, so basically just send the enquiry to them from apps, and they will communicate with you by email, you just revert to their request
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from my chat with cs, seems the RM1 txn was in pending status at visa side.

somehow tngewallet didnt push/cancel the RM1 at their side first, thus this RM1 is floating.


sjz
post Jun 12 2024, 11:18 AM

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QUOTE(cybpsych @ Jun 12 2024, 09:19 AM)
from my chat with cs, seems the RM1 txn was in pending status at visa side.

somehow tngewallet didnt push/cancel the RM1 at their side first, thus this RM1 is floating.
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eventually u gotten back the RM1? tongue.gif tongue.gif
!@#$%^
post Jun 12 2024, 03:36 PM

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Per update by our technical team, the RM1 charge is a pre authorization charges when card was added on any platform. The amount will be automatically refunded to your wallet within 30 working days. Since it is still within the timeline of refund period since the deduction, kindly monitor your wallet for refund until end of this month. If you still did not receive the amount, please do let us know for us to escalate to our department.
cybpsych
post Jun 12 2024, 06:02 PM

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QUOTE(sjz @ Jun 12 2024, 11:18 AM)
eventually u gotten back the RM1?  tongue.gif  tongue.gif
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yep, fill form to reverse it back laugh.gif
gooroojee
post Jun 22 2024, 07:05 PM

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QUOTE(coolguy99 @ May 16 2024, 09:18 PM)
As of today nope. Since its just RM1 its ok la I can get back more by topping up tng anyway.
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Top up TNG from Kiple can get cash back ?
cybpsych
post Jun 22 2024, 07:24 PM

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QUOTE(gooroojee @ Jun 22 2024, 07:05 PM)
Top up TNG from Kiple can get cash back ?
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who give Cashback?
weiseang72
post Jun 23 2024, 09:55 AM

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Today facing again not receiving OTP when use online payment......anyone face this?
cybpsych
post Jun 23 2024, 10:14 AM

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QUOTE(weiseang72 @ Jun 23 2024, 09:55 AM)
Today facing again not receiving OTP when use online payment......anyone face this?
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very slow receiving

waiting 2mins+ only received
gooroojee
post Jun 24 2024, 11:21 PM

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QUOTE(cybpsych @ Jun 22 2024, 07:24 PM)
who give Cashback?
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Ah reading few pages back I realized it's most likely affin duo card.
coolguy99
post Jun 25 2024, 09:19 AM

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QUOTE(gooroojee @ Jun 24 2024, 11:21 PM)
Ah reading few pages back I realized it's most likely affin duo card.
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You can get 4% cashback if you reload kiple using pbb visa platinum back then. But now since they have nerfed the card, Affin Duo is the next best alternative.
MGM
post Jul 1 2024, 07:01 PM

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Is there a daily transaction limit for kiple visa prepaid card? Kiple app shows only the monthly one. Did 2k successfully then failed in another 2k.

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