I've checked with the TM regarding on free upgrade to 50mbps unfortunately it is only for new customer who subscribed within 1st-31 December . The rest of Unifi user are idiot isn't ? . They said I got discounted Rm 20 from 199 to 179 but remember during the first implement of 30MBPS the price was RM179 then they increased it to RM199 now reduced it back to RM179. TM manipulate the terms and condition the Budget 2017 is a joke.

I'm in consideration to Terminate Unifi . I really hope TIME ISP will widen their coverage to many areas so that everyone can terminate this TMnut .

sabar bang.

unless you live in a condo, time won't be anywhere near u.

Differ to what they explain to me, all customer before 1 Jan 17 will get, however subjected to phases and physical port limitation for VDSL

How u check?
thru email , web chat, tm point or gossip only

TM live chat

NO! Read their terms and conditions
1) New customer who subscribed to unifi 30 Mbps within 1st-31december Only

It is not fair to those who paid RM199 or RM179, and not getting free upgrade to 50Mbps next year. For example, my house just had the Advanced 30Mbps in mid November... I should have delayed the installation to December if I had knew about it!

still got MAXIS FTTH
RM139 10Mbps.

this is V2
They modified it!!!
V1 is for all customer!

Previously on Maxis 10 mbps at 118/month. Now with Time 100 mbps at 149 though. Sorry off-topic!

Life is like buying a smartphone or PC. The more you wait, the better model you will get

They manipulate the terms and conditions. So when you go complain they will say we have changed our t and c

TM will introduce a new package but cheaper than MAXIS.just wait for it.

Let me put it this way after reading the F@Q

This FREE upgrade is not just for this current running promo,it is open to all EXISTING UniFi customer from day 1 too as long they are

-registered before 31st Dec 2016 now extend to 28th Feb 2017
-not receiving any FREE upgrade before within year 2016 (pay the SAME previous price but increase in speed)
-is subscribed to VIP 5/10/20 or UniFi 30/50 (whatever the variants)
-your area can support the new upgrade speed
-not under special scheme when buying a new home with UniFi ready
-not a business customer
-no contract refresh is needed
-open to out of contract and within contracted customers
-existing UniFi 50 to UniFi 100 only; may or may not need to change their CPE (BTU and RG) with no charges.
-For VDSL 30Mbps user, you may or may not able to go to 50Mbps speed (50/50 chance)
-no retail price change for 2017 for newcomers.

So they will have a list of eligible customers and these customers will be contacted in stages if interested or not in proceeding with the free upgrade.You will be contacted via email,telephone or SMS.

5 to 10
10 to 30
20,30 to 50
50 to 100
100 - nothing or maybe some tokens.LOL

So for a new customer who subscribed after 28th Feb 2017,you will be paying retail price for

RM199 -UniFi 30
RM249 - UniFi 50
RM329 - UniFi 100
*Excluding discount and GST if any.

Currently, not all customers are enjoying the same price under same speed.
There will be the scenario where your new upgrade package is cheaper ,same price or expensive than your previous one.

So we don't know how TM will tackle these.Will our current HyppTV Pack and discount will be carry over ?

Any customer who got a call to upgrade mostly by agents,that one is not the FREE upgrade if you need to pay more.

Example:You are paying RM179 for UniFi 30,got a call to upgrade to UniFi 50 for RM219.

If you proceed before 31st Dec 2016,next year you will be upgraded again for free to 100Mbps for RM219.

If you don't proceed,next year you will be upgraded for free to 50Mbps for RM179.

Any new packages coming from TM this year?
I only need 10mbps. Single user.

RM100 for 10Mbps?

If current package is VIP10 with free calls, after the free upgrade to Advance30, does the subscriber continue to have the free calls?

im currently in VIP50,149/ month no free upgrade?

that is a valid question and i don't know,since UniFi 30 is not comes with free call by default.

much desperate for people who are still using streamyx 4mbps like me

still no coverage of fibre line to date

planning to terminate..but still tie to contract...so sad...save RM200 subscribe more data for mobile better...no contract somemore..

Do you mean those who are paying discounted price now are not entitled to the free upgrade?
TM will find means not to give free upgrade to their customers.

HUH?? Old user no free upgrade?

If TM wants to pull this stunt, then basically they are slapping Najib face. Good luck to them in the future. They better hope BN lost the election.

how you get that price ?

I subscribe VIP5 3 years ago. On the new year eve, Tm upgrade mine to 10. Last wedsday, they called to inform me they have upgraded into 30mps.

be patient bro.

btw, i still wont voting for Bend.

This post has been edited by dewa_poyo: Jan 6 2017, 10:21 AM

Time pun sama juga. Customer support pun teruk.

You now enjoying Advance30 at RM149 + GST?

nope, additional RM10 coz i add hyptivi similar standard vip30.

Hahaha cakap pasal cs, I remembered calling Maxis' FTTH careline when they were just starting out. Had to wait for one hour on the line!

RM159 + GST for Advance30 is very cheap. Lucky you.

i need 30mb for 149 ~.~ but wont be possible aaa
currently 129 for vip5