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Unifi Not everyone will upgraded to 30mbps to 50mbps(TM), Hypocrite

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TSshah770
post Jan 4 2017, 12:47 PM, updated 9y ago

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I've checked with the TM regarding on free upgrade to 50mbps unfortunately it is only for new customer who subscribed within 1st-31 December . The rest of Unifi user are idiot isn't ? . They said I got discounted Rm 20 from 199 to 179 but remember during the first implement of 30MBPS the price was RM179 then they increased it to RM199 now reduced it back to RM179. TM manipulate the terms and condition the Budget 2017 is a joke.

I'm in consideration to Terminate Unifi . I really hope TIME ISP will widen their coverage to many areas so that everyone can terminate this TMnut .
jetwash
post Jan 4 2017, 12:51 PM

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QUOTE(shah770 @ Jan 4 2017, 12:47 PM)
I've checked with the TM regarding on free upgrade to 50mbps unfortunately it is only for new customer who subscribed within 1st-31 December . The rest of Unifi user are idiot isn't ? . They said I got discounted Rm 20 from 199 to 179 but remember during the first implement of 30MBPS the price was RM179 then they increased it to RM199 now reduced it back to RM179. TM manipulate the terms and condition the Budget 2017 is a joke.

I'm in consideration to Terminate Unifi . I really hope TIME ISP will widen their coverage to many areas so that everyone can terminate this TMnut .
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sabar bang.

unless you live in a condo, time won't be anywhere near u.
amirsubhi
post Jan 4 2017, 12:55 PM

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QUOTE(shah770 @ Jan 4 2017, 12:47 PM)
I've checked with the TM regarding on free upgrade to 50mbps unfortunately it is only for new customer who subscribed within 1st-31 December . The rest of Unifi user are idiot isn't ? . They said I got discounted Rm 20 from 199 to 179 but remember during the first implement of 30MBPS the price was RM179 then they increased it to RM199 now reduced it back to RM179. TM manipulate the terms and condition the Budget 2017 is a joke.

I'm in consideration to Terminate Unifi . I really hope TIME ISP will widen their coverage to many areas so that everyone can terminate this TMnut .
*
Differ to what they explain to me, all customer before 1 Jan 17 will get, however subjected to phases and physical port limitation for VDSL
enduser
post Jan 4 2017, 01:00 PM

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QUOTE(shah770 @ Jan 4 2017, 12:47 PM)
I've checked with the TM regarding on free upgrade to 50mbps unfortunately it is only for new customer who subscribed within 1st-31 December . The rest of Unifi user are idiot isn't ? . They said I got discounted Rm 20 from 199 to 179 but remember during the first implement of 30MBPS the price was RM179 then they increased it to RM199 now reduced it back to RM179. TM manipulate the terms and condition the Budget 2017 is a joke.

I'm in consideration to Terminate Unifi . I really hope TIME ISP will widen their coverage to many areas so that everyone can terminate this TMnut .
*
How u check?
thru email , web chat, tm point or gossip only
TSshah770
post Jan 4 2017, 07:00 PM

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QUOTE(enduser @ Jan 4 2017, 01:00 PM)
How u check?
thru email , web chat, tm point or gossip only
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TM live chat
TSshah770
post Jan 4 2017, 07:02 PM

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QUOTE(amirsubhi @ Jan 4 2017, 12:55 PM)
Differ to what they explain to me, all customer before 1 Jan 17 will get, however subjected to phases and physical port limitation for VDSL
*
NO! Read their terms and conditions
1) New customer who subscribed to unifi 30 Mbps within 1st-31december Only

soulfly
post Jan 4 2017, 10:02 PM

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It is not fair to those who paid RM199 or RM179, and not getting free upgrade to 50Mbps next year. For example, my house just had the Advanced 30Mbps in mid November... I should have delayed the installation to December if I had knew about it!
sg999
post Jan 4 2017, 10:13 PM

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QUOTE(jetwash @ Jan 4 2017, 01:51 PM)
sabar bang.

unless you live in a condo, time won't be anywhere near u.
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still got MAXIS FTTH biggrin.gif
RM139 10Mbps.
sg999
post Jan 4 2017, 10:16 PM

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QUOTE(shah770 @ Jan 4 2017, 08:02 PM)
NO! Read their terms and conditions
1) New customer who subscribed to unifi 30 Mbps within 1st-31december Only
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this is V2
They modified it!!!
V1 is for all customer!
jetwash
post Jan 5 2017, 12:31 PM

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QUOTE(sg999 @ Jan 4 2017, 10:13 PM)
still got MAXIS FTTH  biggrin.gif
RM139 10Mbps.
*
Previously on Maxis 10 mbps at 118/month. Now with Time 100 mbps at 149 though. Sorry off-topic!
hazairi
post Jan 5 2017, 12:36 PM

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QUOTE(soulfly @ Jan 4 2017, 10:02 PM)
It is not fair to those who paid RM199 or RM179, and not getting free upgrade to 50Mbps next year. For example, my house just had the Advanced 30Mbps in mid November... I should have delayed the installation to December if I had knew about it!
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Life is like buying a smartphone or PC. The more you wait, the better model you will get tongue.gif
TSshah770
post Jan 5 2017, 12:39 PM

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QUOTE(sg999 @ Jan 4 2017, 10:16 PM)
this is V2
They modified it!!!
V1 is for all customer!
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They manipulate the terms and conditions. So when you go complain they will say we have changed our t and c
Xefron
post Jan 5 2017, 01:38 PM

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QUOTE(sg999 @ Jan 4 2017, 10:13 PM)
still got MAXIS FTTH  biggrin.gif
RM139 10Mbps.
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cool2.gif TM will introduce a new package but cheaper than MAXIS.just wait for it.
Xefron
post Jan 5 2017, 01:42 PM

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Let me put it this way after reading the F@Q

This FREE upgrade is not just for this current running promo,it is open to all EXISTING UniFi customer from day 1 too as long they are

-registered before 31st Dec 2016 now extend to 28th Feb 2017
-not receiving any FREE upgrade before within year 2016 (pay the SAME previous price but increase in speed)
-is subscribed to VIP 5/10/20 or UniFi 30/50 (whatever the variants)
-your area can support the new upgrade speed
-not under special scheme when buying a new home with UniFi ready
-not a business customer
-no contract refresh is needed
-open to out of contract and within contracted customers
-existing UniFi 50 to UniFi 100 only; may or may not need to change their CPE (BTU and RG) with no charges.
-For VDSL 30Mbps user, you may or may not able to go to 50Mbps speed (50/50 chance)
-no retail price change for 2017 for newcomers.

So they will have a list of eligible customers and these customers will be contacted in stages if interested or not in proceeding with the free upgrade.You will be contacted via email,telephone or SMS.

5 to 10
10 to 30
20,30 to 50
50 to 100
100 - nothing or maybe some tokens.LOL

So for a new customer who subscribed after 28th Feb 2017,you will be paying retail price for

RM199 -UniFi 30
RM249 - UniFi 50
RM329 - UniFi 100
*Excluding discount and GST if any.

Currently, not all customers are enjoying the same price under same speed.
There will be the scenario where your new upgrade package is cheaper ,same price or expensive than your previous one.

So we don't know how TM will tackle these.Will our current HyppTV Pack and discount will be carry over ?

Any customer who got a call to upgrade mostly by agents,that one is not the FREE upgrade if you need to pay more.

Example:You are paying RM179 for UniFi 30,got a call to upgrade to UniFi 50 for RM219.

If you proceed before 31st Dec 2016,next year you will be upgraded again for free to 100Mbps for RM219.

If you don't proceed,next year you will be upgraded for free to 50Mbps for RM179.
jagadis
post Jan 5 2017, 03:19 PM

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Any new packages coming from TM this year?
I only need 10mbps. Single user.
sg999
post Jan 5 2017, 03:23 PM

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QUOTE(Xefron @ Jan 5 2017, 02:38 PM)
cool2.gif  TM will introduce a new package but cheaper than MAXIS.just wait for it.
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RM100 for 10Mbps? biggrin.gif
cucubud
post Jan 5 2017, 03:24 PM

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QUOTE(Xefron @ Jan 5 2017, 01:42 PM)
Let me put it this way after reading the F@Q

This FREE upgrade is not just for this current running promo,it is open to all EXISTING UniFi customer from day 1 too as long they are

-registered before 31st Dec 2016 now extend to 28th Feb 2017
-not receiving any FREE upgrade before within year 2016 (pay the SAME previous price but increase in speed)
-is subscribed to VIP 5/10/20 or UniFi 30/50 (whatever the variants)
-your area can support the new upgrade speed
-not under special scheme when buying a new home with UniFi ready
-not a business customer
-no contract refresh is needed
-open to out of contract and within contracted customers
-existing UniFi 50 to UniFi 100 only; may or may not need to change their CPE (BTU and RG) with no charges.
-For VDSL 30Mbps user, you may or may not able to go to 50Mbps speed (50/50 chance)
-no retail price change for 2017 for newcomers.

So they will have a list of eligible customers and these customers will be contacted in stages if interested or not in proceeding with the free upgrade.You will be contacted via email,telephone or SMS.

5 to 10
10 to 30
20,30 to 50
50 to 100
100 - nothing or maybe some tokens.LOL

So for a new customer who subscribed after 28th Feb 2017,you will be paying retail price for

RM199 -UniFi 30
RM249 - UniFi 50
RM329 - UniFi 100
*Excluding discount and GST if any.

Currently, not all customers are enjoying the same price under same speed.
There will be the scenario where your new upgrade package is cheaper ,same price or expensive than your previous one.

So we don't know how TM will tackle these.Will our current HyppTV Pack and discount will be carry over ?

Any customer who got a call to upgrade mostly by agents,that one is not the FREE upgrade if you need to pay more.

Example:You are paying RM179 for UniFi 30,got a call to upgrade to UniFi 50 for RM219.

If you proceed before 31st Dec 2016,next year you will be upgraded again for free to 100Mbps for RM219.

If you don't proceed,next year you will be upgraded for free to 50Mbps for RM179.
*
If current package is VIP10 with free calls, after the free upgrade to Advance30, does the subscriber continue to have the free calls?
scott5201314
post Jan 5 2017, 03:46 PM

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im currently in VIP50,149/ month no free upgrade?
Xefron
post Jan 5 2017, 03:56 PM

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QUOTE(cucubud @ Jan 5 2017, 03:24 PM)
If current package is VIP10 with free calls, after the free upgrade to Advance30, does the subscriber continue to have the free calls?
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that is a valid question and i don't know,since UniFi 30 is not comes with free call by default.

kentchow75
post Jan 5 2017, 04:01 PM

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much desperate for people who are still using streamyx 4mbps like me

still no coverage of fibre line to date

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