I am on UMobile plan U28, area at Bandar Utama.
My line is showing 4G, but I realise thst even with WhatsApp calling, the line is always cutting and Internet browsing seems very slow. I just ported a few days ago, is this how it is with UMobile? I do t recall 4G being this slow.

3G us faster than 4G? Huh?
Nonetheless I should try if the line is more stable.

This post has been edited by miyakochan89: Dec 31 2016, 12:26 PM

Maxis is definitely better but if I don't use even 10% of what they give me in their plans, I should just look for others that is more cost saving and suitable for my needs.

Edit: right now I am outside and the Internet seems incredibly fast and stable for some reasons. Maybe it's my condo that's affected.

This post has been edited by miyakochan89: Dec 31 2016, 01:38 PM

Does Umobile actually reply to your inquiry online from their "contact us" or facebook or it's just a lost cause and I should head straight to their center?

In my last bill, I got charged from period 15 December until 14th January + 15th January till 14th February.
At first I was suspicious, but I paid for it anyways, thinking that the system will track itself.

Then this month's bill, I got charged from period 15th Jan - 14th Feb again.
Double charge basically. Or is Umobile trying to try its luck with customers?

Yes it was first bill. So for this month, I don't have to pay?