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 Umobile Thread V8, Now With 3x Data

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V3000
post Jan 17 2017, 07:45 AM

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QUOTE(MakNok @ Jan 17 2017, 07:37 AM)
Can start throwing banana or egg at DiGi HQ..
Selective customer got 50GB Free Streaming.
*
Aww.. hope i can catch it for bfast biggrin.gif
fazdnoah
post Jan 17 2017, 10:03 AM

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QUOTE(MakNok @ Jan 17 2017, 07:37 AM)
Can start throwing banana or egg at DiGi HQ..
Selective customer got 50GB Free Streaming.
*
Only selective customer jelah yg worth to jump from oren to yellow..p98 still the best as of now
Lets throw eggs to hq

This post has been edited by fazdnoah: Jan 17 2017, 10:05 AM
CnY Garage
post Jan 17 2017, 10:52 AM

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QUOTE(MakNok @ Jan 17 2017, 07:37 AM)
Can start throwing banana or egg at DiGi HQ..
Selective customer got 50GB Free Streaming.
*
egg is not yellow biggrin.gif

banana is expensive
JuneResources
post Jan 17 2017, 11:55 AM

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QUOTE(CnY Garage @ Jan 17 2017, 10:52 AM)
egg is not yellow  biggrin.gif

banana is expensive
*
I think dog/cat shit is yellow with smelly... laugh.gif
Throw shit to DiGi...
CnY Garage
post Jan 17 2017, 12:05 PM

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QUOTE(JuneResources @ Jan 17 2017, 11:55 AM)
I think dog/cat shit is yellow with smelly... laugh.gif
Throw shit to DiGi...
*
haha please inform us before doing that, we would help to take photo when u are throwing rclxms.gif
JJKTP
post Jan 17 2017, 12:16 PM

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QUOTE(fazdnoah @ Jan 17 2017, 10:03 AM)
Only selective customer jelah yg worth to jump from oren to yellow..p98 still the best as of now
Lets throw eggs to hq
*
P98 would be best if their raise the video-onz cap from 1.5Mbps to at least 2Mbps.
CnY Garage
post Jan 17 2017, 12:53 PM

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QUOTE(JJKTP @ Jan 17 2017, 12:16 PM)
P98 would be best if their raise the video-onz cap from 1.5Mbps to at least 2Mbps.
*
do they capped it Betul2 on 1.5mbps ?

since i never realize what quality i was watching too, seems very clear la
CnY Garage
post Jan 17 2017, 01:09 PM

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QUOTE(gimmedat15 @ Jan 17 2017, 01:03 PM)
If your TV under 40", you can hardly notice the difference with 480p which is already DVD like quality.

But you need double the 1.5Mbps to achieve 720p HD quality. That means if they want to upgrade to support 720p as default the limit must raise to 3Mbps to support it.
*
pro answer thumbsup.gif

since i just spam the youtube via phone, which 480 is just good enuf, so tired to watch so much "miracle" and "dondo" tongue.gif
do noticed the White loading bar became much faster and longer while i finished the video onz data and start consuming my high speed data
actually that consume even more data when some clips that we only watch PART of it brows.gif but full video is preloaded

CnY Garage
post Jan 17 2017, 01:15 PM

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QUOTE(gimmedat15 @ Jan 17 2017, 01:07 PM)
That day just called up DiGi's call centre to report problem. Damn that india call centre operator. Don't even know his own company's product at all or he talks like he's not located in Malaysia.

Anyone experience this before? It's like their calls mainly taken by Indian or Pinoy operators.
*
no worry, umobile's call centre service standard is not likely to be better, not mentioning all but most , due to not well trained and high turnover rate

no offence to young ppl, but my 3 staff (2 20 yo 1 26 , all got no working experience on service or facing customers ) the understanding of being Professional / polite is just a big gap, some customers give thumbsup.gif on 26 yo and some customers complain on both 20 doh.gif
xzilem
post Jan 17 2017, 01:30 PM

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QUOTE(CnY Garage @ Jan 17 2017, 12:53 PM)
do they capped it Betul2 on 1.5mbps ?

since i never realize what quality i was watching too, seems very clear la
*
Yes, it's capped at 1.6Mbps. You can check it using fast.com, tested using Netflix server.
nexona88
post Jan 17 2017, 02:15 PM

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QUOTE(gimmedat15 @ Jan 17 2017, 02:02 PM)
Nowadays I seldom call up call centres to file complains. Reporting through FB or emailing them directly gets better responses.

At least if that guy on the other end couldn't understand simple English, at least he can take his time figuring out what you type slowly...
*
same here..

I don't call anymore.. useless response I get.. so blur blur the CS bangwall.gif ranting.gif


Chrono-Trigger
post Jan 17 2017, 02:27 PM

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eh umobile increases charges for call?

now i see the website 7sen/30s, used to be 6sen/30s right?
CnY Garage
post Jan 17 2017, 02:27 PM

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QUOTE(gimmedat15 @ Jan 17 2017, 02:02 PM)
Nowadays I seldom call up call centres to file complains. Reporting through FB or emailing them directly gets better responses.

At least if that guy on the other end couldn't understand simple English, at least he can take his time figuring out what you type slowly...
*
QUOTE(nexona88 @ Jan 17 2017, 02:15 PM)
same here..

I don't call anymore.. useless response I get.. so blur blur the CS  bangwall.gif  ranting.gif
*
only useful by calling CS is to Unbar line ONLY, other questions refering to them is not recommended

my customers experience with CS
-calling to upgrade plan but no response at all
-calling to cancel itemized bill but fail ( this happen too frequently )
-called to ask for roaming rate but provided wrong 1 sweat.gif
-telling customer iphone package no contract even without paying upfront... ( so big trap )

luckily dealerhelpdesk and Boast (back office activation service team ) got better response compare to CS
malik229
post Jan 17 2017, 02:49 PM

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QUOTE(JJKTP @ Jan 17 2017, 12:16 PM)
P98 would be best if their raise the video-onz cap from 1.5Mbps to at least 2Mbps.
*
According to Google, to watch youtube without lag. you need
>2.5Mbps for 720p
>4Mbps for 1080p
kroul2
post Jan 17 2017, 02:55 PM

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QUOTE(CnY Garage @ Jan 16 2017, 07:22 PM)
are you sure we are educated to be smart buyers ? hmm.gif

or educated to be " don't ask, just follow "
" don't ask, just pay "
" I don't know, I do not in charge of this, you refer to another department YOURSELF "
" just wait la "

biggrin.gif
*
Haha sweat.gif biggrin.gif
kroul2
post Jan 17 2017, 02:56 PM

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QUOTE(Chrono-Trigger @ Jan 17 2017, 02:27 PM)
eh umobile increases charges for call?

now i see the website 7sen/30s, used to be 6sen/30s right?
*
Already increased since new year
kroul2
post Jan 17 2017, 02:57 PM

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QUOTE(malik229 @ Jan 17 2017, 02:49 PM)
According to Google, to watch youtube without lag. you need
>2.5Mbps for 720p
>4Mbps for 1080p
*
Maybe U Mobile should increase to 2Mbps at least..
Ah, which Mbps? MBps(megabytes) or Mbps(megabits)?
Chrono-Trigger
post Jan 17 2017, 02:57 PM

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QUOTE(kroul2 @ Jan 17 2017, 02:56 PM)
Already increased since new year
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across all plans or the new activation?


kroul2
post Jan 17 2017, 02:58 PM

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QUOTE(Chrono-Trigger @ Jan 17 2017, 02:57 PM)
across all plans or the new activation?
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Chrono-Trigger
post Jan 17 2017, 03:06 PM

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QUOTE(kroul2 @ Jan 17 2017, 02:58 PM)
All Power Prepaid user
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aww that sucks.

Used to be 10sen/min

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