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> Umobile Thread V8, Now With 3x Data

steevan1000
post Apr 21 2017, 04:36 PM
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i had bad experience with DIGI before porting to Umobile, about 2 years ago.

i got a msg from DIGI offering Xiaomi Mi3 for only RM1 as a free device for free upgrade plan to a 2 years contract of RM150/RM128 (can't remember) per month.

First few months bill was waived as they give rebate for device price or something, then another few months after that they told me it was a mistake.

Their staff mistaken my contract for new sign up not existing upgrade which should not be given any rebate. So i have to pay back all the money of rebate without any choice at total of over RM800.

Since it's their staff who did the mistake then why i am the one to pay for the loss caused by their own mistake??? ranting.gif ranting.gif ranting.gif


wonder if anyone had this kind of experience before which u were told the rebate was a mistake & forced to pay back all the rebated money bangwall.gif

This post has been edited by steevan1000: Apr 21 2017, 04:39 PM
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fairylord
post Apr 21 2017, 04:50 PM
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QUOTE(steevan1000 @ Apr 21 2017, 04:36 PM)
i had bad experience with DIGI before porting to Umobile, about 2 years ago.

i got a msg from DIGI offering Xiaomi Mi3 for only RM1 as a free device for free upgrade plan to a 2 years contract of RM150/RM128 (can't remember) per month.

First few months bill was waived as they give rebate for device price or something, then another few months after that they told me it was a mistake.

Their staff mistaken my contract for new sign up not existing upgrade which should not be given any rebate. So i have to pay back all the money of rebate without any choice at total of over RM800.

Since it's their staff who did the mistake then why i am the one to pay for the loss caused by their own mistake???  ranting.gif  ranting.gif  ranting.gif
wonder if anyone had this kind of experience before which u were told the rebate was a mistake & forced to pay back all the rebated money  bangwall.gif
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Seriously?!

If I were u, I don't give a f on this bs
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bshakj
post Apr 21 2017, 07:36 PM
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QUOTE(steevan1000 @ Apr 21 2017, 04:36 PM)
i had bad experience with DIGI before porting to Umobile, about 2 years ago.

i got a msg from DIGI offering Xiaomi Mi3 for only RM1 as a free device for free upgrade plan to a 2 years contract of RM150/RM128 (can't remember) per month.

First few months bill was waived as they give rebate for device price or something, then another few months after that they told me it was a mistake.

Their staff mistaken my contract for new sign up not existing upgrade which should not be given any rebate. So i have to pay back all the money of rebate without any choice at total of over RM800.

Since it's their staff who did the mistake then why i am the one to pay for the loss caused by their own mistake???  ranting.gif  ranting.gif  ranting.gif
wonder if anyone had this kind of experience before which u were told the rebate was a mistake & forced to pay back all the rebated money  bangwall.gif
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Should not n go complain to mcmc or go to digi hq make noise demo there
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bshakj
post Apr 21 2017, 07:38 PM
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QUOTE(pioneer86 @ Apr 21 2017, 08:22 AM)
Using Digi i150 now and i am from PJ, the speed average here 20mbps-25mbps.
previous was a umobile user but the coverage and speed is a biggest disappointment... bye.gif
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Very good news to hear this from i150 user. How about speed capping or any hidden quota?
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avrilmae
post Apr 21 2017, 09:44 PM
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QUOTE(stephantsen @ Apr 20 2017, 02:50 PM)
digi which offer rm28 for 5GB + 10GB video and music  + unlimited fb
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I'm considering this plan too...either this or the rm38 one.
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ajaxcbcb
post Apr 21 2017, 11:53 PM
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This is freaking ridiculous. It's only freaking slow during the night. I guess many people is hogging u mobile line during the night.
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Velocity
post Apr 21 2017, 11:55 PM
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its really very bad at karak too for umobile. Slow until music keep buffering. Switch to my yes 4g straight smooth.
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zuhairabakar
post Apr 22 2017, 12:29 AM
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hi all. im new here. sorry for some noob question. i just donno where to seek the answers. hope anyone can help regarding below:

1. currently im using u28, planning to change to p38. can i do it online?
2. i was told that i can pay my bills tru online prepaid credit. planning to buy one in shopback + lazada for some cashback. is this possible?

Tq
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pioneer86
post Apr 22 2017, 01:54 AM
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QUOTE(bshakj @ Apr 21 2017, 07:38 PM)
Very good news to hear this from i150 user.  How about speed capping or any hidden quota?
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No speed capping and hidden quota, youtube streaming in HD and FHD with very minimal buffering time. Ensure your area has good coverage and test it before you port out.
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vostro78
post Apr 22 2017, 07:58 AM
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QUOTE(zuhairabakar @ Apr 22 2017, 12:29 AM)
hi all. im new here. sorry for some noob question. i just donno where to seek the answers. hope anyone can help regarding below:

1. currently im using u28, planning to change to p38. can i do it online?
2. i was told that i can pay my bills tru online prepaid credit. planning to buy one in shopback + lazada for some cashback. is this possible?

Tq
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Call the Umobile and they can upgrade for u .

Those lazada Umobile normally is credit to the account number that u register. If ur Umobile number is register under that lazada account then can
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judehow
post Apr 22 2017, 08:47 AM
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QUOTE(vostro78 @ Apr 22 2017, 07:58 AM)
Call the Umobile and they can upgrade for u .

Those lazada Umobile normally is credit to the account number that u register. If ur Umobile number is register under that lazada account then can
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Only Umobile can do pstpaid payment using reload others telco can't that what I like about u mobile ,if only other telco can do this .
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stephantsen
post Apr 22 2017, 09:08 AM
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This thread has comes to the end

You can continue at v9 https://forum.lowyat.net/topic/4272491
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