i had bad experience with DIGI before porting to Umobile, about 2 years ago.
i got a msg from DIGI offering Xiaomi Mi3 for only RM1 as a free device for free upgrade plan to a 2 years contract of RM150/RM128 (can't remember) per month.
First few months bill was waived as they give rebate for device price or something, then another few months after that they told me it was a mistake.
Their staff mistaken my contract for new sign up not existing upgrade which should not be given any rebate. So i have to pay back all the money of rebate without any choice at total of over RM800.
Since it's their staff who did the mistake then why i am the one to pay for the loss caused by their own mistake???
wonder if anyone had this kind of experience before which u were told the rebate was a mistake & forced to pay back all the rebated money
This post has been edited by steevan1000: Apr 21 2017, 04:39 PM
Umobile Thread V8, Now With 3x Data