Anyone decoder got overheat before? Yesterday morning suddenly my astro shut down and I can smell burning smell from the decoder. The green light from the adapter is also blinking. Called up CS and they said will arrange a technician. Called the technician since yesterday but no reply. Already 24 hours. Until now still no news.

Only around 1 hour plus only then it power off by itself. I gotta agree about technician. Horrible! 48 hours is already bad enough, and no follow up or whatsoever from them. Customers is the one that need to chase them. At least call and make appointment :mad:

Sure have to change the box. Cs confirmed no charges. Earlier this year they just change for me new box as I upgrade to pvr. Maybe they give me refurbished box. Wtf!

Currently using 1080p tv. If I upgrade to 4k tv, will it make a difference in watching astro? Iinm, astro only broadcast in 720p right?

there's a online promo BUT its only for new customers. Can we terminate our account then re-apply again as new customers? Are there any cooling period?