Can you give me the details?
How much you put inside?

https://www.pbebank.com/Personal-Banking/Ba...gs-Account.aspx


Ok. I will go and see them.
Wow. The person who open my account also dunno the details. Damn it man.

Now I am very angry. I even told her specifically I dun need to debit card. Wow. Total incompetency

See what I mean by the incompetency. I am sure most ppl who open savings acct for FD would have specifically told them that they dun need the debit card. I still cannot believe it.

I am still thinking why she wants me to choose the option that requires me to pay 8.00

This post has been edited by BrookLes: Nov 30 2022, 03:53 PM

Dun think so. Actually based on the link. There is 2 options. The free option and the RM 8 option.

Guess the person who opened my account was somehow incentivized to open the rm8 option for me. She must have got something from that

Love of money really is the root of evil

As long as it's not some no name bank, who cares how "strong" your name is.

So you expecting 5%?

And they dun even know their product. Told them specifically, I am just interested in FD and dun want to be charged. Dun even need the debit card.

Then they insist that I need the debit card to place FD online . Now I find out that there is the free option for basic savings account.

I dunno if they actually get incentives for customers opening the charged option.

If they were serious, they should at least give those who placed the money and experience issue the option to place again but backdated to the time when they were having issue making that placement.

3.85 is not that high anyway.

Dun think so

But at least I have to salute the Bank Rakyat CS personal.
I came to Bank Rakyat in the morning to process my FD cert that expired today. Then I have 2 more cert that is going to expire in 2 days time. So I told the officer to help me to process in 2 days time. So she told me to write a letter to process the 2 cert. And even Photostatted the 2 cert plus the letter for me. And even gave me her name card so that i can call her if she "forgot"

Dun think this will happen in Public Bank to be honest.

Uplift to SA.
I am just going to put the monies into PBB FD

This post has been edited by BrookLes: Nov 30 2022, 09:14 PM

The thing is, they are not supposed to "refund" to you but they are supposed to just backdate the FD to the date you make the placement.

Cannot believe those people really dun have basic common sense.

Actually, if they were serious about solving this issue, it's not that difficult.
Instead of redirecting the floating amount to the bank of origin, they just have to redirect the floating amount to Maybank Fixed Deposit.
And the backdated date is just the date whereby the transaction took place.

And they can just announce to the customer to tell the customer to check if their FD is correct or not after fixing everything.

As a developer, if they were serious, they can solve this. But I doubt they are serious about making the customers happy.
If as a Maybank Software Developer, you ask me to write a code to fix this. I can probably fix this in say at most 2.5 hours. But I hope to get a big bonus as well.

This post has been edited by BrookLes: Nov 30 2022, 10:14 PM

I just do not think it will go much more then 4.5%

That is Malaysia for you.
If you actually think BNM is there to protect consumers, you are wrong. It's just there to give the illusion that they are there to protect the consumers.

You are right that it will go up. But I seriously doubt it will be above the original rates before the pandemic.

And it's not that attractive also. 3.85%. I go and put at bank rakyat can get 4.05. but monthly interest

But for Bank Rakyat.
To open Savings there is an RM8 fee right?
Just want to confirm over here because I no longer can trust the banking officers.

I mean there is no free option right?

This post has been edited by BrookLes: Dec 5 2022, 10:25 AM

Yeah. That is why I am "forced" to pay the RM8.
But I will share with you guys a secret.

You can stop paying the RM8 the next year by telling the Customer Service that you want to cancel the card.
But you cannot "forget" your password. Because you need the ATM card to reset the password.

This post has been edited by BrookLes: Dec 5 2022, 11:17 AM

That is one aspect of the banks not doing their job properly.

They already probably earn so much from the FD that we put. And I am pretty sure most of us are not just putting in 10k.

Yet they want to charge that meaningless RM8.

The thing is, if the interest is credited monthly. Then of course no choice but to pay.
But my point is, why make the customers not happy. People already put so much money in and the banks probably earn so much already from the FDs.
Customer just want to maximize their profits as well. And when it comes to maximizing profits, every cent counts.

Dun think it's about maximizing profits for them but just shear incompetence.

If say someone puts a million in FD. It makes no sense to charge RM 8 for opening a account.

You may lose a million dollar customer just because you want to charge him RM 8

This post has been edited by BrookLes: Dec 5 2022, 02:09 PM