QUOTE(guy3288 @ Jan 24 2024, 10:14 PM)
hope is like your case then good..
yes she said at maturity autocredit into SA becos no renewal.
And there is the problem lah.
i emailed HQ complained why give me Sat maturity, should auto adjust to Monday........
but dont know apa apa they jawab in email.. you see.
renewal at promo rate is really ODD especially during that time promo no longer available.
when money is in MBSB,
you have RM100k limit in PBB no use also.
another bank with 100k is BI.
Yaloh, their reply is ambiguous. They do not specifically say the proceeds will be credited to your account on the Saturday maturity date.
Since your FD is special rate done OTC, not e-FD, from all the previous OTC FDs I have done, MBSB requires us to present the FD receipt at the Branch on maturity date, and give renewal instructions - either renew or withdraw.
(Anyone have different view or experience, correct me if I am wrong about the procedures on maturity).
Whatever the customer instruction, to be fair, since we can't present the FD receipt on a Saturday, the FD should be extended by the system until the next working day.
Better just call the Branch Manager or OIC to find out exactly what is gonna happen on maturity date. That girl may not be that knowledgeable.
This post has been edited by BWassup: Jan 24 2024, 11:27 PM