QUOTE(oldkiasu @ Aug 18 2022, 10:55 AM)
Why are you comparing their HL FD with their normal TIA in the advert? We never bother with these rates since they are way below the HL promo rates.
HL promo TIA are 3m 2.65%, 6m 2.8%, 12m 3.15% versus normal TIA 3m 2.3%, 6m 2.35%, 12m 2.4%.
Cannot simply use the internet and swallow whatever results or webpages shown even if they are genuine from the bank. FYI, normally webpages are never designed to show everything, and usually suffer fromĀ lack of certain information at the time they are made, and most times have parts/links to obsolete information or examples in the rush.
Please use common sense and put yourself in the shoes of why programming bank info/webpages always suffer from some problems. Until the day comes when all banks acknowledge and conversant with the normal mistakes, there won't be any improvement since they do not even know they got it wrong. But nobody wants the thankless and troublesome job of informing the banks, to do a proper check on all aspects which most times they assume are still valid or minor details-haha.
Another widespread problem, is that web team take orders blindly and never try to question/remind whether anymore missing or late details or info. One reason may be because they are not familiar with the nitty gritty requirements from the customer angle, and always thinking, obedient or overtrusting from the bank side. This is a normal problem in all kinds of business.
Actually, I can do that "thankless" task. Just joking. But doubt they will actually go and rectify even if someone tells them. They just want to protect their stomach that's all.
To be honest, I really do not see most banks improving.
For example, when I go apply cc just 1 week ago. The stupid bank even required me to go and get my EPF details. I have to travel quite a distance to go get my EPF details and in the end, my application got rejected. Why need my EPF details when I gave you my payslip, IC and even my employment letter.
The stupid person who told me to go get my EPF details did not even inform apologize to me for my efforts and did not even find out for me the actual reason as to why my application got rejected. I mean my salary is RM14700 and I do not even have any debts aside for another CC. My suspicion is that the approval probably met his quota. And maybe she should have like suggested me to create an FD with the bank or something to improve my chances. Those people are just useless people taking orders that's all.
Another thing that is funny is, when I first put in my application, that stupid lady actually miscalled me 11 times in the morning.. I mean seriously how stupid one can get to be honest.
I mean if even simple task like this they cannot do, how would those simpletons even be able to design a website that is even user friendly by even simple standards. Look at Hong Leong bank. I just changed my phone but yet when I do my transaction approval, I cannot even approve my transaction using my new phone. Of course, I can complain to them and ask them to rectify this but then yes, they could probably solve this issue for me, but then I think this transaction approval issue, i think it would take them at least 6 months to solve this issue.
The people they hire are not really the brightest to be honest. But then this is the situation in Malaysia to be honest where most people dun really use their brains.
In fact the worst kind of people probably got employed like that guy who rejected my cc application and rejected my cc application just because he can because no vips will probably apply for cc online anyways.
This post has been edited by BrookLes: Aug 18 2022, 09:05 PM