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Lazada Voucher Codes V12 | www.lalalaxx.com, BestDeals | Cashback | Glitches | FAQ
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azerak
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 Dec 16 2016, 11:36 AM
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bought this exercise bike on 12.12. http://www.lazada.com.my/bugz-sports-indoo...k-14315636.htmlgot the bike yesterday. unfortunately, the seat of the bike is not there when i got it. contacted lazada customer service and they ask me to return it. WTH. i dont want to return it, i just want the freaking seat. now i gotta spend more to get the seat from a bicycle shop. damn lazada. so if you are thinking of buying from this shop, Sky Garden from Lazada, please dont. http://www.lazada.com.my/sky-garden/i tried leaving a review on the item but it has not appeared yet. most probably the review wont be approved anyway. |
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azerak
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Dec 16 2016, 11:42 AM
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QUOTE(gastacopz @ Dec 16 2016, 11:38 AM) keep on pushing them until u got the seat..and also request sorry voucher at the same time.. already sent two emails. got two replies, they still insist me to return the item. WTH lazada. they think its easy to repack the whole thing. already got the sorry voucher. lousy RM20 voucher. |
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azerak
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Dec 16 2016, 11:43 AM
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QUOTE(WaCKy-Angel @ Dec 16 2016, 11:40 AM) ask for compensation code or ask them to resend last month i bought oven and it didnt came with tray holder (actually got but didnt saw in box) so i emailed to lazada. later i received the oven company sent me a tray holde. how many times did u email lazada? i emailed them twice but they still insist me to return the item. do i need to email them more? |
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azerak
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Dec 16 2016, 12:11 PM
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QUOTE(MGM @ Dec 16 2016, 11:54 AM) U got the invoice with contact n address from Skygarden? i didnt get that. the delivery guy didnt give me one. so i thought it was in the box. when opened the box, invoice not there also  |
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azerak
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Dec 16 2016, 12:12 PM
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QUOTE(WaCKy-Angel @ Dec 16 2016, 11:47 AM) Tell them u are not going to repack and send back to them. If they insists, ask them to send courier to your house directly to collect. Btw next time pls use Paypal to make payment, any issues with Lazada just raise dispute at Paypal. Paypal will judge and may make partial refund or if lucky even full refund. If paid using Credit Card, can try dispute to your bank. If paid using bank transfer, bye bye.. unfortunately, i didnt use paypal this time. i use cimb cc because of the offer the other day. will try to contact the bank then. thanks. |
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azerak
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Dec 16 2016, 12:19 PM
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QUOTE(WaCKy-Angel @ Dec 16 2016, 12:15 PM) how big is the bike exactly?
can try take pic and post at Lazada FB ask them how they expect u to pack and send bulky stuff back to them? ask them send courier to u lowait can dismantle hor  quite big. i cant remember the size. around 1 meter height i think. i attach a picture when i assembled it. 
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azerak
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Dec 16 2016, 12:21 PM
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QUOTE(WaCKy-Angel @ Dec 16 2016, 12:15 PM) how big is the bike exactly?
can try take pic and post at Lazada FB ask them how they expect u to pack and send bulky stuff back to them? ask them send courier to u lowait can dismantle hor yup. can dismantle it. i just want the seat. that is all that i want. i guess the solution of me not wanting to return it is just get a new seat then  |
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