Unifi Official TM UniFi High Speed Broadband Thread V28, Free Upgrade In 2017
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 Jan 3 2017, 04:46 PM
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#1
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Junior Member
506 posts Joined: May 2010 
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hi need help here. my house is using unifi and not the HyppTV (Jumbo package). So can i bring the HyppTV set up box back to my hometown for my parent. Currently hometown using Streamyx 4mpbs (may upgrade to 8mpbs if require). is it doable?
Thx in advance |
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Jan 6 2017, 10:34 AM
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#2
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Junior Member
506 posts Joined: May 2010
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QUOTE(calk @ Dec 28 2016, 01:09 PM) I just got a call from TM Telemarketer today mention that I got an offer of RM159 for 30MB and RM169 for 50MB(after next year upgrade), both not include GST. I am currently having 10MB after an free upgrade couple of months back from 5MB. They mention no contract also but need to pay extra RM10/month to get from 10 to 30MB. Also, all call from the fix line will be 0.20/min and they do give extra 1 year warranty for those equipment.. Is it a good offer as I am suppose to get back to them by tomorrow morning if I accept the offer or should I just wait for something free to be happening early next year? Hi, referring to ur offer above, did the TM guys told u that the contract wont be renew for another 2 years?  |
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Jan 6 2017, 11:09 AM
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#3
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Junior Member
506 posts Joined: May 2010
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QUOTE(calk @ Jan 6 2017, 10:25 AM) There isn't any contract but they extend 1 year warranty after I upgraded to 30mbps.. anyway, heard from friend who had complaint this to TM but they wont replace it as the LAN is capable to achieve 30mbps as what few other forumer were mentioning.. better check with TM on ur contract period. cause im caught in same situation with u. Since I am staying in landed properties, is there a way to change some of this setting in the existing router to make it work for 30mbps? first i was being offer for the same package as u (i.e. add Rm10, get 30mpbs + free jumbo + free 1 year warranty on equipment + no renew of contract) but when i request to replace my faulty router then only get to know that my contract being renew for 2 years. now i have lodged a report n waiting for their investigation (might be the marketing ppl purposely give wrong info on the renewal of contract period to deceive us to take up the offer).  |
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Jan 20 2017, 10:52 AM
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#4
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Junior Member
506 posts Joined: May 2010
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QUOTE(KIntos @ Jan 20 2017, 10:48 AM) Hi, would like to know can we request to change new equipment since my equipment is the 1st generation equipment with the white color lucent acatel btu and dir615 and old iptv box? Getting free upgrd from 30 to 50 later. if u are under warranty then most likely can. so long u can prove that the old device is not functioning at its top performance (e.g. u cant get a constant speed of 50mpbs). if u are not under warranty then they will offer u free change of device but contract renew for 2 years. last time the tele marketer call to offer the thank you surprise upgrade with free 1 year warranty and no renew of contract. after upgrade n call to confirm, they said contract renew 2 years n i lodge a report till now still under investigate. so better check properly. |
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