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Unifi Official TM UniFi High Speed Broadband Thread V28, Free Upgrade In 2017

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SilentForever
post Dec 15 2016, 03:48 PM

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Anyone experiencing higher latency than usual?
SilentForever
post Dec 16 2016, 02:09 PM

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Anyone experiencing lower speeds and higher ping in speedtest?
SilentForever
post Dec 16 2016, 07:27 PM

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QUOTE(calvinlaw510 @ Dec 16 2016, 02:30 PM)
no issue on my side, but the upload speed is kind of weird, never get this high before.

user posted image

user posted image
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Experiencing higher latency to all kl server and even tm own speedtest. What is happenning.
SilentForever
post Dec 16 2016, 10:14 PM

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QUOTE(jhleo1 @ Dec 16 2016, 09:27 PM)
Kasih banyak sikit, not happy? Lol apa u mau?
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Bro I am on Advance 30, and having ping issue lol.
SilentForever
post Dec 23 2016, 07:39 PM

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QUOTE(westlife @ Dec 23 2016, 02:25 PM)
[attachmentid=8299688]

UniFi Advanced 30 Plan here.
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So lucky! I used to be one of the first to subscribe in my taman and the speed has always been 28/10 but now it is like barely able to reach 28.
SilentForever
post Dec 23 2016, 11:21 PM

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QUOTE(westlife @ Dec 23 2016, 09:53 PM)
slower in what way? cannot attain 100Mbps for TM while time can? Shouldn't be rite?

seriously i feel my 30Mbps plan is real fast for all my needs, plus next year upgraded to 50Mbps will be even faster, that's why i am having dilemma if i should go for 50Mbps plan at RM229 now and get the free upgrade to 100Mbps next year.  tongue.gif

besides, i noticed the online sign up actually showed the plan that can be subscribed based on the address keyed in, i guess it should be a good 'guide' on whether an address can support 100Mbps for unifi.  thumbsup.gif

[attachmentid=8301983]

[attachmentid=8301988]
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Why always I press get it now it shows a page error?
SilentForever
post Dec 25 2016, 08:48 PM

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Guys, I am still confueed here by TM speed upgrade. So basically it means customer that sub in dec only or before dec also counted?
SilentForever
post Dec 27 2016, 08:13 PM

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QUOTE(fruitie @ Dec 27 2016, 07:56 PM)
Both Streamyx and UniFi will be pro-rated.
Well, dealers just help you to register, so if TM rejects the application, you will not get too...
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I might be in the same boat soon. I move one lorong over from my current one but I cannot find the lorong number in unifi site location check but all others have plus my current one obviously. 😭😭 Gonna move early to mid next year gg.

This post has been edited by SilentForever: Dec 27 2016, 08:13 PM
SilentForever
post Dec 28 2016, 12:12 AM

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QUOTE(Hico @ Dec 27 2016, 11:38 PM)
this afternoon i went to tmpoint to upgrade to 50mbps, then at 6pm-8pm my unifi suddenly down after i restart the btu and router.. at around 8pm+ the unifi back to normal and the speed upgraded already..
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Mind showing speedtest?
SilentForever
post Dec 28 2016, 07:39 PM

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QUOTE(westlife @ Dec 28 2016, 07:11 PM)
No. pull the handbrake. canceled my upgrade.  tongue.gif
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LOL. Why?
SilentForever
post Dec 28 2016, 09:05 PM

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QUOTE(kennydy1990 @ Dec 28 2016, 06:55 PM)
Called 100 but still in the 7 days process, so I went to tm point and tell them upgrade NOW  mad.gif  ranting.gif
Called my son to do speedtest at home as soon as the cs there said done, instantly upgraded  shocking.gif
user posted image
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Cant help but laugh when I pictured the way u say NOW. So your area can support 100 too?
SilentForever
post Dec 28 2016, 09:49 PM

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QUOTE(westlife @ Dec 28 2016, 09:27 PM)
in most cases, landed property should have no problem to support 100Mbps, only apartment will have the worry.
besides, i am checking a question for my uncle, his house unifi is VIP10 now (free upgraded from VIP5), he has been using this service for quite long time and no more contract. However, his hypptv setup box was spoiled. any solution for him if he wants to get a replacement setup box?
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Since no contract left, you would have to fork out money for a new stb, or can get replace for free by renew contract thus warranty too for the new equipments.

SilentForever
post Dec 29 2016, 12:41 AM

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QUOTE(westlife @ Dec 28 2016, 09:54 PM)
i see. renew contract can get all devices including setup box, wifi router etc. for free or just the one spoiled?

how much is the hypptv setup box itself?
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Only spoiled haha. Or you can complain for the wifi signal not good or disconnection issues for the router. But I think they will charge RM53 though. Depends on the situation.
SilentForever
post Dec 29 2016, 12:47 AM

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For some reason sometimes I can access sometimes cannot access to the tm page get it now. Most of the time it will give me this. First this, then i press get it now.Attached Image Then,Attached Image I have tried mobile data and it works but sometimes doesn't too but rarely. How to fix this?
SilentForever
post Dec 29 2016, 04:12 PM

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How can I find out whether a particular lorong is covered? My taman is covered but got a particular street that doesn't shows up in their system. Got around 10 houses and how do i check for coverage?
SilentForever
post Dec 31 2016, 09:31 AM

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QUOTE(Xefron @ Dec 31 2016, 07:15 AM)
too good for 50Mbps package. brows.gif TM did put a 10% buffer at downstream and upstream
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Meanwhile my 30mbps package from getting 28 now always 27. And dl speed 3.0-3.2. RIP
SilentForever
post Dec 31 2016, 06:24 PM

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QUOTE(dickybird @ Dec 31 2016, 04:07 PM)
Problem with the line. Called the 100 number and did the speedtest on the tm webpage, results were so sad. Download speed is only 14+, upload is 10.5.
They refreshed the port and I rebooted the modem, repeated the test, same result.
So they requested a technician to check the line.
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What area?
SilentForever
post Jan 1 2017, 06:27 PM

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QUOTE(westlife @ Jan 1 2017, 05:47 PM)
no upgrade yet. It won't happen until April.

[attachmentid=8341138]
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The amount of dissapointment I feel from this post haha. At least u still getting 30+ on dl and that ping too. Mine is now 27 and ping is 28-40ms.
SilentForever
post Jan 1 2017, 07:47 PM

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QUOTE(fruitie @ Jan 1 2017, 07:15 PM)
It could be sudden burst only. Try restating your BTU again. tongue.gif
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Its speedtest problem, been happenning for a few weeks now.
SilentForever
post Jan 1 2017, 09:00 PM

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QUOTE(manx @ Jan 1 2017, 08:40 PM)
Guys... anybody has experienced moving house but no unifi at new location. What will happen then??
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Same case. Moving next year but next lorong don't have while all other got. Cause the house all recently privately built and when last time they install there 1 or 2 house there only. Now almost full. I msg tm told them to check for me. Report in progress now. They should install since now all full of houses. Moreover, next lorong -.- . If really no coverage, then they will terminate and waive the termination fee.

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