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Unifi Official TM UniFi High Speed Broadband Thread V28, Free Upgrade In 2017
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westlife
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Dec 31 2016, 08:31 AM
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QUOTE(khloh1166 @ Dec 31 2016, 08:08 AM) ya when the time i applied at the portal, system there shown me port full and the system want me to leave my contact details, their sales team will call me but after 3 days but no one contact me then i called 100 and asked, they said if you apply online and the sales team didn't call you within 3 days, that means your area no coverage/port full............................... they won't call u one. if ur area has no coverage or no port. before my area has coverage, i had been leaving a lot of times of the contact details and I even register interests for multiple time. it is purely to leave contact details only. no one will call u one.  QUOTE(Xefron @ Dec 31 2016, 07:15 AM) too good for 50Mbps package.  TM did put a 10% buffer at downstream and upstream sometimes it is just a spike. my 30Mbps sometimes can hit 3.7MB/s too. This post has been edited by westlife: Dec 31 2016, 08:33 AM
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SilentForever
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Dec 31 2016, 09:31 AM
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QUOTE(Xefron @ Dec 31 2016, 07:15 AM) too good for 50Mbps package.  TM did put a 10% buffer at downstream and upstream Meanwhile my 30mbps package from getting 28 now always 27. And dl speed 3.0-3.2. RIP
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xiaomoon
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Dec 31 2016, 11:06 AM
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this few week any unifi user will intermittant disconnect?but the connection will auto come back after around 30s...not sure is router problem or tm problem
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westlife
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Dec 31 2016, 11:30 AM
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QUOTE(xiaomoon @ Dec 31 2016, 11:06 AM) this few week any unifi user will intermittant disconnect?but the connection will auto come back after around 30s...not sure is router problem or tm problem yeah one of nite encountered this. while casting video to Apple TV using YouTube, it just stops for no reasons. intermittent during one of the night.
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Ivan Sac
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Dec 31 2016, 12:52 PM
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Finally TM guy came to do installation. Able to get full 30Mb speed so far. He brought D-Link AC1200 Router. I tried to ask regarding the 50Mb upgrade, he told me its on technical availability. Special thanks to @fruitie for recommending Quill City mall TM Point. This post has been edited by Ivan Sac: Dec 31 2016, 12:54 PM
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fruitie
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Dec 31 2016, 12:59 PM
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Rise and Shine
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QUOTE(Ivan Sac @ Dec 31 2016, 12:52 PM) Finally TM guy came to do installation. Able to get full 30Mb speed so far. He brought D-Link AC1200 Router. I tried to ask regarding the 50Mb upgrade, he told me its on technical availability. Special thanks to @fruitie for recommending Quill City mall TM Point.  If it's landed property, should be OK to go even for 100Mbps. Don't mention, enjoy your speed. On time before this year closes shop.
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Hornet
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Dec 31 2016, 01:03 PM
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For some reason I cannot use Powerplug for my HyppTV. So now I'm trying to use the spare wifi router I have from TM. Basically I connected the spare router to my LAN4 on the main router (which confirm Hypptv can work if connect directly).
Now in my Hypptv box, I see I have the IP address 10.59.30.xxx, which I guess is the Hypptv service one? Somehow Hypptv is not working, so I guess I set something wrong. No video is showing, just a blue satellite icon with a x. I can open the Hypptv app without error though
Anyone knows if got any special setting I need to do in the router, or the Hypptv setting?
Try to search online, but only found the guide to set VLAN for wireless. Can't find any example of someone using a wifi router as access point for hypptv
This post has been edited by Hornet: Dec 31 2016, 01:10 PM
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westlife
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Dec 31 2016, 01:43 PM
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QUOTE(Ivan Sac @ Dec 31 2016, 12:52 PM) Finally TM guy came to do installation. Able to get full 30Mb speed so far. He brought D-Link AC1200 Router. I tried to ask regarding the 50Mb upgrade, he told me its on technical availability. Special thanks to @fruitie for recommending Quill City mall TM Point.  u made it for the promo. and u are guaranteed for the B&W upgrade since u sign up and activate within the campaign period.
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cucubud
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Dec 31 2016, 02:28 PM
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QUOTE(Hornet @ Dec 31 2016, 01:03 PM) For some reason I cannot use Powerplug for my HyppTV. So now I'm trying to use the spare wifi router I have from TM. Basically I connected the spare router to my LAN4 on the main router (which confirm Hypptv can work if connect directly). Now in my Hypptv box, I see I have the IP address 10.59.30.xxx, which I guess is the Hypptv service one? Somehow Hypptv is not working, so I guess I set something wrong. No video is showing, just a blue satellite icon with a x. I can open the Hypptv app without error though Anyone knows if got any special setting I need to do in the router, or the Hypptv setting? Try to search online, but only found the guide to set VLAN for wireless. Can't find any example of someone using a wifi router as access point for hypptv I tried to set up a second router for HyppTv but cannot work. Then I went back to TM router. Change the settings for HyppTv to include Guest 1 WiFi. That means HyppTv is on LAN 4 & Guest 1 WiFi. From the HyppTv box, remove the LAN cable and use WiFi to connect to Guest 1 SSID. It works on Wifi.
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dickybird
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Dec 31 2016, 04:07 PM
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Problem with the line. Called the 100 number and did the speedtest on the tm webpage, results were so sad. Download speed is only 14+, upload is 10.5. They refreshed the port and I rebooted the modem, repeated the test, same result. So they requested a technician to check the line.
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theROCKeteer
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Dec 31 2016, 04:44 PM
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Getting Started

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Hi guys, Unifi free upgrade only apply to whom subscribes on campaign period? How about existing 30Mbps subscribers?
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fruitie
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Dec 31 2016, 05:38 PM
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Rise and Shine
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QUOTE(theROCKeteer @ Dec 31 2016, 04:44 PM) Hi guys, Unifi free upgrade only apply to whom subscribes on campaign period? How about existing 30Mbps subscribers? Will have. Just wait patiently. I'm also one of the 30M users since July 2015.
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SomeoneElse
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Dec 31 2016, 05:54 PM
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Anyone experiencing slower speeds than usual ? I'm currently using the 10mbps package but for the past few days I'm struggling to run 2x 720p youtube videos at the same time , sometimes I cant even watch youtube at 720p with one device BUT ping in games are fine though
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SUSSirmacai
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Dec 31 2016, 05:58 PM
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Getting Started

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QUOTE(SomeoneElse @ Dec 31 2016, 05:54 PM) Anyone experiencing slower speeds than usual ? I'm currently using the 10mbps package but for the past few days I'm struggling to run 2x 720p youtube videos at the same time , sometimes I cant even watch youtube at 720p with one device BUT ping in games are fine though U from which area? My area ok no problem.
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SomeoneElse
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Dec 31 2016, 06:02 PM
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QUOTE(Sirmacai @ Dec 31 2016, 05:58 PM) U from which area? My area ok no problem. Subang. Not sure if it's router problem or not because last week i was few feet beside the router and it says 'poor connection' , but I'm still having speed issues when there's full bar signal from my pc
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SilentForever
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Dec 31 2016, 06:24 PM
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QUOTE(dickybird @ Dec 31 2016, 04:07 PM) Problem with the line. Called the 100 number and did the speedtest on the tm webpage, results were so sad. Download speed is only 14+, upload is 10.5. They refreshed the port and I rebooted the modem, repeated the test, same result. So they requested a technician to check the line. What area?
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Jjuggler
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Dec 31 2016, 07:20 PM
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QUOTE(westlife @ Dec 31 2016, 08:31 AM) they won't call u one. if ur area has no coverage or no port. before my area has coverage, i had been leaving a lot of times of the contact details and I even register interests for multiple time. it is purely to leave contact details only. no one will call u one.  sometimes it is just a spike. my 30Mbps sometimes can hit 3.7MB/s too. I getting constantly for every download around 6.5MB/s. The highest I get for today is 7.2MB/s.
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westlife
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Dec 31 2016, 07:42 PM
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QUOTE(Jjuggler @ Dec 31 2016, 07:20 PM) I getting constantly for every download around 6.5MB/s. The highest I get for today is 7.2MB/s. 6.5MB/s constant speed for 50Mbps plan is normal. Since 30Mbps can constantly get 3.2MB/s least.
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dickybird
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Dec 31 2016, 08:22 PM
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QUOTE(Sirmacai @ Dec 31 2016, 05:58 PM) U from which area? My area ok no problem. Kepong.
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SUSSirmacai
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Dec 31 2016, 08:32 PM
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Getting Started

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My area subang no problem.
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