RM4k? really a big amount. I wish you can get your refund, by the way, please refer to this link

http://bbs.lelong.com.my/bbs/showthread.php?t=20365

this is from lelong, a seller called skyhobby, if you found seller almost same nick like skyXXX, buyer here better becarefull, this skyhobby, since 2005, until today, accumulated con over RM40,000. And the victims did gather up, go to lelong headoffice, go to MCA find Michael Chong, go to Bukit Aman, even newspaper also, but in the end, 3 years...none of the buyer got their refund.
Anyway, becarefull when you buy online.