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 PlayStation 4™ Community Official Thread | V15, PlayStation 4™ Pro AVAILABLE NOW

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Doraemon1010
post Nov 30 2016, 09:02 PM

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hi. Sorry if this the wrong thread to post question.

Today i got unifi 30mbps. My PS4 cant connect to the internet. Lan and Wifi also failed. But my desktop pc can. Before got unifi i use Yes Zoom. No problem at all. What should i do?


Doraemon1010
post Nov 30 2016, 09:12 PM

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QUOTE(drunkonpiss @ Nov 30 2016, 09:05 PM)
There should be an error code. If it's WS373979-9, you have to call Unifi and renew your IP.
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but the error that i got is "DNS Server did not respond" NW-31247-7.

is it the same problem?
Doraemon1010
post Nov 30 2016, 09:28 PM

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QUOTE(drunkonpiss @ Nov 30 2016, 09:22 PM)
Did you set a specific DNS server? You can try to reconnect your PS4 to your home Wifi and use "Easy" instead of Custom so you'll be connected with your default IP and DNS.
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yes i did use Easy for Lan and Wifi. Still got error.

just spoke to TM customer service. She ask me to search at google "how to set up PS4 for unifi"... she said that currently unifi got problem for PS4 user. told me to tweak the ps4 myself.

This post has been edited by Doraemon1010: Nov 30 2016, 09:32 PM

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