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ILLEGEAR Z5 & Z7 Discussion Thread V3, Now with Nvidia GeForce GTX 1060 6GB GDD
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Prince J
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Nov 30 2016, 03:40 PM
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QUOTE(chientern @ Nov 29 2016, 11:17 PM) I have a slight problem, I suddenly noticed when I right click on my desktop for the contextual menu, it takes a lot longer than usual to load. Normally it'll just pop out after a second but now it takes around 3-5 seconds to show up. My laptop is running SSD and I have checked for all the updates and also NVIDIA driver updates too. Any ideas of what might be causing it?  Try to boot into safe mode or do a clean uninstallation. If issue still persists, that means it's hardware component problem. If the issue is gone, that means it's your software/3rd party software/app/driver problem.
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Prince J
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Dec 1 2016, 10:52 AM
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QUOTE(chientern @ Nov 30 2016, 11:15 PM) I've tried do reinstall NVIDIA drivers but did not work. When boot in "safe mode", everything is fine but what do I do there? Once I restarted back to normal windows, the contextual menu still loads very long. That doesn't sound to be related to Nvidia driver. You can do a clean reformat in this case.
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Prince J
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Dec 2 2016, 11:11 AM
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QUOTE(Faris Azri Aswandi @ Dec 2 2016, 06:50 AM) Another day, another problem. Last night my laptop crashed and had the problem shown on the yellow screen picture. When I restarted it, it says no bootable device. I noticed that system files were saved on my SSD but my SSD cannot be detected from the booting operations. Only my hard drive can be detected. Urgently require instructions as I really need to do my group project report. Hi faris, Can you pm me your serial number? Will check and assist.
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Prince J
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Dec 5 2016, 10:59 AM
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QUOTE(bigboyscave @ Dec 5 2016, 09:03 AM) Lately i started noticing that there's some kind of rubbing noise of a fan as well as HDD sounds. Anyone having the same issue? Illegear z5 skylake here. Hi bigboyscave, can you pm me you serial number to check your order details and warranty?
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Prince J
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Dec 9 2016, 11:02 AM
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QUOTE(dinbk90 @ Dec 8 2016, 12:12 AM) Hello prince J! My friend is interested to buy the new illegear z5 and he might come by to the shop this week. Is that possible to order without windows 10 pre-installed? There is no such option in the store website. He already owns a spare win 10 key.  Hi dinbk90, Drop you a pm
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Prince J
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Dec 14 2016, 03:37 PM
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QUOTE(Faris Azri Aswandi @ Dec 14 2016, 01:05 PM) I did encounter something like that but I think it was a component problem, not the laptop itself. My SSD was unable to be detected. Anyways, so far keyboard, monitor and trackpad are ok. The internet wifi adapter is rather weak though. I notice that on the same table, my friend's weaker normal acer laptop has better connection and lower ping and less packet loss. In my room, my roommate can connect to internet while I can't. So yeah it leaves something to be desired. what WIFI card are you using?
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Prince J
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Dec 15 2016, 10:58 AM
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QUOTE(Faris Azri Aswandi @ Dec 14 2016, 10:50 PM) IntelĀ® Dual Band Wireless-N 7265 May I have your serial to check if you are the first batch Z5 skylake buyer that is entitled for Intel 8260-AC card upgrade? The 8260-AC is much better than 7265-N card.
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Prince J
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Dec 16 2016, 10:54 AM
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QUOTE(Faris Azri Aswandi @ Dec 15 2016, 11:30 PM) ILG8504350L Another problem occurred. There's a clicking noise from the laptop. I am not sure if it comes from the hardware or what because it is silent when I mute the speakers. When I use headphones, the clicking can't be heard from outside but I can still hear it clicking from the headphones. Yours is not the first batch of Z5 so you are not entitled for the 8260-AC free upgrade. We can still help on the wireless card upgrade to 8260-AC at low cost. Do pm us for more info.
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Prince J
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Dec 16 2016, 03:13 PM
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QUOTE(Jer @ Dec 16 2016, 01:19 PM) Hi guys, advice needed. After using my Z5 for 1 1/2 years, it tends to overheat easily especially when playing D2. I think it's about time my heatsink and fan system require some cleaning. Is it recommended to clean the fans ourselves or is it better to send my unit back to Illegear for cleaning? Afraid my warranty will be voided. Hi Jer If you did not have experience to do that, you can send in for dust cleaning this coming january.
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Prince J
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Dec 16 2016, 05:54 PM
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QUOTE(Keishi89 @ Dec 16 2016, 04:45 PM) Hi Guys, I have bought a Z5 earlier this year in January, roughly use for 1 year, the Wifi Network card got a bit of issue. Sometimes it works, sometimes it doesn't. I can't predict when it will work or not so I bought an external USB Network Card just for standby. Anyone else having this issue? I want to send it in but not sure how long will it take to repair as I don't have a backup laptop at the moment =( Hi Keishi89 What wireless card are you using?
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Prince J
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Dec 17 2016, 12:27 PM
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QUOTE(Keishi89 @ Dec 17 2016, 12:07 PM) Intel Ā® Dual Band Wireless-N 7265 Can I also have your serial number to check if you are entitled for the 8260-AC Intel Wireless-AC card upgrade? This card is performing far better than the 7265-N.
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Prince J
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Dec 19 2016, 11:06 AM
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QUOTE(Keishi89 @ Dec 17 2016, 03:21 PM) Already PM'ed you the serial number Hi yes you are entitled for 8260-AC upgrade, do send back to us in jan 16 for upgrade.
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Prince J
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Dec 19 2016, 11:08 AM
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QUOTE(Faris Azri Aswandi @ Dec 18 2016, 01:06 AM) Well guess I will be sticking with the 1k ping while my partner has 70 then. I don't think the 7265-N card can have 1k ping in every game, it depends heavily on the environment and the compatibility of router as well. If you don't wish to upgrade to 8260-AC card, we are still able to help on checking whether your card is functioning well.
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Prince J
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Dec 20 2016, 11:10 AM
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QUOTE(menghao @ Dec 19 2016, 05:46 PM) Is there any way I can improve the cooling for z5? Do dust cleaning and reapply thermal paste periodically.
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Prince J
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Dec 21 2016, 04:16 PM
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QUOTE(xarive @ Dec 20 2016, 02:19 PM) Is anyone here having beeping sound while using laptop? I'm using 860M Haswell model. It annoyed me sometimes. If it's driver problem, I'm all up to date. @Prince J , it would be better if ILLEGEAR could provide us the latest compatible drivers (last up-to-date was 2 years ago). How frequent is the beeping? QUOTE(yenyenboy @ Dec 21 2016, 02:47 PM) Hi, I got my Z7 few days ago, may i know how to set macro keys? There is macro key app on the front page, you can also get the app from the dvd provided
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Prince J
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Dec 23 2016, 05:56 PM
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QUOTE(FuNks @ Dec 21 2016, 09:55 PM) whats the recommended interval for it? how much does it cost?  Hi 1 to 2 years once
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Prince J
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Dec 24 2016, 12:13 PM
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QUOTE(DellMalaysia @ Dec 24 2016, 12:06 PM) QUOTE(Prince J @ Dec 23 2016, 05:56 PM) GTX1060 comes with 6GB only or have lower GB as well? At the moment we only have 6GB edition, we think it's a waste to use GTX1060 with 3GB VRAM.
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Prince J
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Dec 27 2016, 11:28 AM
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QUOTE(FuNks @ Dec 26 2016, 02:14 AM) power button row area quite hot when running strong graphic games, is it normal for Z5? The heatsink are underneath that area, you should expect the temperature to be warm. As long as it's not on the palm rest then it's fine.
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Prince J
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Dec 29 2016, 09:45 PM
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QUOTE(Faris Azri Aswandi @ Dec 29 2016, 09:04 PM) What is the software or driver that makes the fan symbol pop? Now when I press the max cooling, the symbol no longer shows so in a noisy area I am unsure if the fan I am using is set to max or not. Hi Faris, Try to reinstall hotkey driver. I think some software registry has been messed up.
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Prince J
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Dec 29 2016, 09:55 PM
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ILLEGEAR Z5 2016 edition has been nominated by Lowyat.NET as the best value for money gaming laptop. Vote for us now and stand a chance to receive prize (gadgets) from Lowyat.NET! P/S: Voting will close in 3 hours. http://goo.gl/YgtfUF
This post has been edited by Prince J: Dec 30 2016, 10:30 AM
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