is there any way for you to detect the product is from which country ?
base on the code etc.

buy some of the products from different location - get receipt etc

then send in official email to principal on the matter. stating ur concern about the parallel import.. proof is the purchase and the code which redirect to which distributor etc.
insist of the principal to warn/inform the dealer to not sell outside the country etc.

then, you make police report and get a IP lawyer.
send in official letter to the shop owner. continuing to do so, will proceed with court order
shoudl they interested on the product, they can get from u direct.

this wat i did back then.
when handling this parallel import issue.

This post has been edited by iOnine: Aug 12 2020, 03:31 PM

[quote=peigeng,Aug 12 2020, 04:09 PM]
[quote=iOnine,Aug 12 2020, 03:29 PM]
is there any way for you to detect the product is from which country ?
base on the code etc.

buy some of the products from different location - get receipt etc

then send in official email to principal on the matter. stating ur concern about the parallel import.. proof is the purchase and the code which redirect to which distributor etc.
insist of the principal to warn/inform the dealer to not sell outside the country etc.

then, you make police report and get a IP lawyer.
send in official letter to the shop owner. continuing to do so, will proceed with court order
shoudl they interested on the product, they can get from u direct.

this wat i did back then.
when handling this parallel import issue.


Yes.although our products packaging outlook are totally same, our product's production and expired are written in English, parallel importers stock are written in Chinese.thats the only difference. They even distribute to mini market and a lot of these local market start selling.this effect of business.so we need to find a way to stop them. From selling.will try what you suggest.btw,does report to kpdnhep help?

[/quote]

need to check with the IP Lawyer.

coz mine last time, the principal hired the IP lawyer and work with my side.
our issues was parallel import and fakes (petaling street)

btw, it'll be much more easier if you can determine the shops that sells parallel.
get pictures on display and the item. dont forget the frontal pic of the shop.


This post has been edited by iOnine: Aug 12 2020, 04:29 PM

yes. meantime need to do from ur end.
snap product display pictures, close up item pictures and the frontal of shop.
keep update and as proof.

but.. what IF the chinese supplier do changes the font.
it will look exactly like your product?
how to differentiate?

i hope u got keep track record since 2016 lor. hahah