I have the same problem too! Except that is happens occassionally (sometimes daily) after midnight. The service then becomes available again when I switch on in the morning at 6.30am. It has been happening for the past 2 months. Complained to Astro but they are only interested in sending a technician over which cost rm50. I told them (in writing) that this problem is their responsibility and that they should rectify it. If astro fails to do so, I will NOT pay for the subscription fee and will proceed to CANCEL my astro services. I know if only me cancel there will be no effect but if everyone do it. just think of the effect. So anybody reading pls do not let any company bully you or con you. No service we cancel lah. You want my money, come and get it!