hey guys, i bought some stuff the other day on taobao then the seller say no more stock so i asked for a refund. when i check the refund status it show this, it says refund successful but still ask me to verified something which i tried but wont work with malaysia bank. my question is, did taobao refund bak to my credit card already or because havent ship so my credit card havent been charge? cause the bar there is not moving like usual refund. anyone encounter this before? i cant check credit card statement until next month

Maybe take bit longer times. 2 weeks.

This post has been edited by HJ_Ishimori: Nov 18 2016, 11:41 AM

im worry bout tht verified thing cause only mainland bank can verified

edited, wrong reading

This post has been edited by coolstore: Nov 18 2016, 11:50 AM

bila kita bayar dia, funnd deducted immediately.

bile dia refund kita, mahem takes weeks!

omg...cant do anything bout it already?

edit: aiks...so after u edit meaning...?

This post has been edited by chinti: Nov 18 2016, 11:52 AM

previously i got refund b4 but all went quite fast

When you bought, it charged your credit card directly. The money goes to Tao Bao Alipay. Unless you have received the goods, the money will not be paid to the seller, the money still stays at Tao Bao "account". But once you have received the goods, you have to acknowledge it, else they will automatically pay within a few days.

Now, for your case, Tao Bao is processing your refund. In a few days time you will see your money back into your credit card. (Usually at the end of the month, it will show on the credit card bill as refunded."

Don't worry, the money will be credited back to you. Just be patient.

means seller is refunding to bank card, should be ok

wait around 2 weeks

oh okay noted, cause previously all my refund within a week. next time should ask seller first got stock or not...few times d buy then seller msg me saying no more stock ><

I see from your post, you had requested your refund on 15th Nov, and today is only 18th Nov, seems normal that they are still processing. I don't think they will take 2 weeks to get this done.

Bear in mind that 11.11 Mega Sales just over, and I am sure they are back log with loads of refunds or payment. Needless to say, they will process the payment before the refund.

Don't worry ya.

i actually requested on 11.11. the deal were so good but the seller come tell me out of stock...sad

U pay direct with cc or going thru with harvest avenue ?

direct with cc

After seeing your posted pic in more detail, it did ask you to click on the first link to verify something, can you click it and show me what pops up after that?

next time need to pay taobao find me.

i help u kao tim.

easy for u to buy taoboa, meleis dont understand chinese, susah la nak beli , need to use 3rd party.

Yeah, with only Chinese website, their 1 day sales already surpass USA Black Friday and Boxing day combined.

Imagine what will happen when they develop their website in English!!! Madness!!!!

here u go. all the previous refund got this as well

I have never encounter this before. So did you fill it up and submit?

You did the same for your previous refunds as well right? It works?