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TSHMMaster
post Nov 17 2016, 09:27 AM, updated 10y ago

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Anyone know whether there is a Dell service center in Klang Valley? I got some issue with my laptop where the part of the screen detached from the body. I suspect that some part in the chassis are broken so it can't hold the thing together. But I need someone to look into it physically and quote me the repair cost. (Emailed the dell support, but I think they can't diagnose the problem probably without looking at it physically)

*Edit* My laptop is out of warranty.

This post has been edited by HMMaster: Nov 17 2016, 09:28 AM
fiqqq
post Nov 17 2016, 10:07 AM

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You can try this.

http://www.csc.com/my/ds/88686/120741-csc_...office_location
myway1985
post Nov 17 2016, 11:38 AM

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QUOTE(HMMaster @ Nov 17 2016, 09:27 AM)
Anyone know whether there is a Dell service center in Klang Valley? I got some issue with my laptop where the part of the screen detached from the body. I suspect that some part in the chassis are broken so it can't hold the thing together. But I need someone to look into it physically and quote me the repair cost. (Emailed the dell support, but I think they can't diagnose the problem probably without looking at it physically)

*Edit* My laptop is out of warranty.
*
In PJ..need call their toll free to ask
shirogawawa
post Nov 17 2016, 11:43 AM

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QUOTE(myway1985 @ Nov 17 2016, 11:38 AM)
In PJ..need call their toll free to ask
*
perhaps try ask Dell for post warranty ?
myway1985
post Nov 17 2016, 01:07 PM

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QUOTE(shirogawawa @ Nov 17 2016, 11:43 AM)
perhaps try ask Dell for post warranty ?
*
I can do extend warranty but his case seem like accidental damage...tat y ask him call himself..
TSHMMaster
post Nov 17 2016, 02:29 PM

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QUOTE(shirogawawa @ Nov 17 2016, 11:43 AM)
perhaps try ask Dell for post warranty ?
*
QUOTE(myway1985 @ Nov 17 2016, 01:07 PM)
I can do extend warranty but his case seem like accidental damage...tat y ask him call himself..
*
How to ask for post warranty? Definitely not accidental damage, as it just broke off itself when I close my laptop lid.

The dell email support quoted me 2k just for the screen and few hundreds for the hinge. Crazy! doh.gif (The screen is fine, can turn on.)
myway1985
post Nov 17 2016, 02:46 PM

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QUOTE(HMMaster @ Nov 17 2016, 02:29 PM)
How to ask for post warranty? Definitely not accidental damage, as it just broke off itself when I close my laptop lid.

The dell email support quoted me 2k just for the screen and few hundreds for the hinge. Crazy!  doh.gif  (The screen is fine, can turn on.)
*
When ur warranty expired? I can do extension from tat day... Then only claim screen faulty...
TSHMMaster
post Nov 17 2016, 05:16 PM

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QUOTE(myway1985 @ Nov 17 2016, 02:46 PM)
When ur warranty expired? I can do extension from tat day... Then only claim screen faulty...
*
Expired on 15 March 2015... still can extend? ohmy.gif
myway1985
post Nov 17 2016, 05:31 PM

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QUOTE(HMMaster @ Nov 17 2016, 05:16 PM)
Expired on 15 March 2015... still can extend?  ohmy.gif
*
CAN. continue from 15 march 2015 lo.. u rugi 1n half yr

wat model
TSHMMaster
post Nov 17 2016, 10:11 PM

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QUOTE(myway1985 @ Nov 17 2016, 05:31 PM)
CAN. continue from 15 march 2015 lo.. u rugi 1n half yr

wat model
*
Inspiron 7537 (17")
myway1985
post Nov 17 2016, 11:01 PM

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QUOTE(HMMaster @ Nov 17 2016, 10:11 PM)
Inspiron 7537 (17")
*
bro u serious wan repair tat? ur warranty extend for 2 yr around RM400 pro support
TSHMMaster
post Nov 18 2016, 09:03 AM

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QUOTE(myway1985 @ Nov 17 2016, 11:01 PM)
bro u serious wan repair tat? ur warranty extend for 2 yr around RM400 pro support
*
RM400 or RM1400?! So low compared to changing the screen!
myway1985
post Nov 18 2016, 09:32 AM

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QUOTE(HMMaster @ Nov 18 2016, 09:03 AM)
RM400 or RM1400?! So low compared to changing the screen!
*
Extend warranty cheaper ma.. but u hv to pandai la.. dun straight claim after extend.. wait like 2 3 weeks then only claim..

N download some screen flickering pic.. haha

 

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