Welcome Guest ( Log In | Register )

Outline · [ Standard ] · Linear+

 Ex-Maxis postpaid subscriber, How is Maxis service now???

views
     
SUSVelocity
post Dec 3 2016, 07:33 AM

Look at all my stars!!
*******
Senior Member
3,188 posts

Joined: Nov 2007
QUOTE(Masculine @ Nov 16 2016, 04:15 PM)
Hi,

I've been a Maxis user for maybe 10-12 years until I ported to Celcom and then now with Umobile...

I've been away from Maxis since 4 years ago.  My main problem back then was so many surprise charges
whenever I got my monthly bill.  There were always unexplained charges here and there.  So after being
faithful for a decade, I decided to try others...

I'm quite happy with Umobile because the billing is very clear and there have never been any surprise charges.

However, there is always coverage issue.... so I'm thinking of moving back to Maxis since telcos WW2 now
driving their price down also...

any advise sifus?
*
If you are umobile. Just be patience give it until next year. I hear say the coverage and stability will improve because they are upgrading their infrastructure.
For me the places i go umobile have better coverage than maxis
SUSVelocity
post Dec 3 2016, 07:49 AM

Look at all my stars!!
*******
Senior Member
3,188 posts

Joined: Nov 2007
QUOTE(stevenlee @ Dec 3 2016, 07:38 AM)
I doubt on this.
how much a company willing to spend on capex if their profit is low?
*
First if you follow through umobile many ppl have switch to umobile so in business term they have potential revenue so they might invest to improve so customers will stay or maintain.


Maxis goal is not to give their customers the best experience but more toward on how to make their shareholders richer that why most of the things they are offering is how to make you spend more.

I am with maxis for 15 years. You know 6 months ago their data packages are a joke. They only give you this boost because of the mess they created by offering secret plan to unloyal customers. Just imagine loyal customers get nothing but people porting out get special plan? Within that mess me and my company are also the ones ported out. Now most friends and family surrounded me not even one still stay with maxis.

The upgrade they given you all lately is not like a reward or benefit to customers more like trying to cover their shame.

Before port out i was paying RM80 no unlimited calls and sms, Data need add RM30 for 1GB (My friend 2months ago also complaint he have 1GB. Until the mess maxis created they suddenly so called upgrade to 3GB then now 5GB. His plan expiring on 15 december 2016. He is also porting out to umobile to try.

Ported out i am paying RM70 for unlimited calls with 15GB data + 7gb video + unlimited music streaming.

If you notice maxis do not have any plan that worth keeping because they under offer and overcharge so when that plan expired it looks not worth

Even now i still have 1 last maxis plan aka Hotlink HYC but if i keep this plan i only get 15cents to all maxis number and 1st 5 message is 5cents then unlimited 1 cent. Data i cannot get free weekend 8GB but i keep it because its my VVVVVVVIP no so i just want use the 365 days to extend validity

This post has been edited by Velocity: Dec 3 2016, 07:53 AM

 

Change to:
| Lo-Fi Version
0.0124sec    0.51    6 queries    GZIP Disabled
Time is now: 2nd December 2025 - 11:52 AM