Welcome Guest ( Log In | Register )

Outline · [ Standard ] · Linear+

 Unfair practice by MAXIS, Force people to pay more

views
     
aeiou228
post Nov 16 2016, 11:04 AM

Look at all my stars!!
*******
Senior Member
5,867 posts

Joined: Feb 2006
QUOTE(aero @ Nov 16 2016, 10:51 AM)
[Unfair practice by MAXIS]

I am currently using MAXIS "TalkMore28" plan for few years now and for those that not aware, this plan is RM28/month(200 minutes of talk and 100 SMS per month)

I just received mail from MAXIS yesterday. They want to force me to upgrade "TalkMore28" plan to one of the plan by 22 Nov 2016 below,

i) upgrade RM38 with 1GB data  (I do not need data)
ii) downgrade to RM20 plan but data only (without call or sms). (Stupid, my existing plan TalkMore, data only plan is useless for me )

They force me to to decide by 22 Nov 2016. Since option 2 is not for me, I only have option 1, that mean I need to pay additional money to them for the data that I do not need. 

I called their customer service yesterday and complain how they can force their subscribers to pay more, they said they have all the right to change their plan. WTH, so arrogant..  vmad.gif

In brief, they want to force me to upgrade "TalkMore28" plan to RM38. With the current economy, MAXIS want me to cough more money, I really damn piss off now...  ranting.gif
user posted image
user posted image
*
Yes it's unfair.
Let's viral it like last time.

1. Post this Lowyat net link to FB news feed page with thousand of followers.
2. Complain to SKMM
http://www.skmm.gov.my/Resources/Guideline...Resolution.aspx
3. Port out.
aeiou228
post Nov 16 2016, 12:21 PM

Look at all my stars!!
*******
Senior Member
5,867 posts

Joined: Feb 2006
Maxis is having SMS network problem now
Can't receive SMS from Digi and REDone for past 3 days.
aeiou228
post Nov 16 2016, 04:36 PM

Look at all my stars!!
*******
Senior Member
5,867 posts

Joined: Feb 2006
QUOTE(MilesAndMore @ Nov 16 2016, 04:04 PM)
So far no problem for me sending SMS from DiGi to Maxis and vice-versa.
*
QUOTE(csvlee @ Nov 16 2016, 04:21 PM)
Ya woh, all ok
*
Ok, Thanks, Can receive now. 2 days ago smses from Digi was delayed by 1 day only received.
aeiou228
post Nov 17 2016, 10:28 AM

Look at all my stars!!
*******
Senior Member
5,867 posts

Joined: Feb 2006
QUOTE(kmrdeva @ Nov 17 2016, 09:03 AM)
Your needs and my needs are diff.

Prepaid top up is no different to me vs paying postpaid bills. I top up either Rm100 every 100 days or pay Rm35 bill every month via Maybank2u.

The TalkMore 28 number is for my mom so I just want sufficient talk time. Data and SMS allocations are irrelevant to her.

I am personally on Hotlink Fast since I need 2-8gb of data per mth. I also have another company line with 13gb data and unlimited calls/sms (maxis one business) btw.
*
If your mum's voice usage is low, you can consider Friendi prepaid. Line will remain active as long as you make at least one call/SMS/reload within 60days. No need monitor, no monthly bill.
aeiou228
post Nov 17 2016, 10:50 AM

Look at all my stars!!
*******
Senior Member
5,867 posts

Joined: Feb 2006
QUOTE(kmrdeva @ Nov 17 2016, 10:33 AM)
Nothing special. He said really cannot maintain Talkmore 28, must either accept that it will become the 38 plan with same minutes and some extra data or go for One plan subline (RM48, I think). I said thanks but I will be porting out.
Thanks. So Friendi is an MVNO riding on Umobile it seems. 18 sen per min for calls to other networks, a bit high but I'll think about it.
*
Ya, that's why need to find out your mum's monthly voice usage.
Talkmore 28. + GST = Rm29.68
RM29.68 / 18sen = 165 min worth of voice in Friendi. ( ignore the SMS since your mum is 100% voice)

Talkmore offers 35min more talk time but Freindi is PAYU and no monthly commitment
aeiou228
post Nov 17 2016, 11:23 AM

Look at all my stars!!
*******
Senior Member
5,867 posts

Joined: Feb 2006
QUOTE(kmrdeva @ Nov 17 2016, 11:01 AM)
Her typical usage is about 250-300 mins per month I guess. I usually end up paying RM35-40 on TalkMore 28 for her.
*
In that case U mobile is better. For RM29.68, you will get 247 voice min + free 1GB data in U mobile prepaid.
Install whatsapp for her and teach her to use whatsapp voice to enhance the value and extend talk time.
aeiou228
post Nov 17 2016, 11:51 AM

Look at all my stars!!
*******
Senior Member
5,867 posts

Joined: Feb 2006
QUOTE(momuchi @ Nov 17 2016, 11:32 AM)
UMOBILE coverage not good..
*
Have 3 Umobile and 1 maxis at home. For voice calls no, u mobile as good as Maxis.
aeiou228
post Nov 17 2016, 09:37 PM

Look at all my stars!!
*******
Senior Member
5,867 posts

Joined: Feb 2006
QUOTE(lawrencesha @ Nov 17 2016, 09:30 PM)
I got the same letter too! And guess what, it is bye-bye Maxis after 14 years.
*
Good decision.
Maxis die die also want to squeeze extra RM10 per month out of the low usage users.

 

Change to:
| Lo-Fi Version
0.0179sec    0.19    7 queries    GZIP Disabled
Time is now: 3rd December 2025 - 02:53 AM