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 GrabCar Discussion V2, Info and FAQ

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Jitty
post Jun 2 2017, 11:38 AM

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Going to Grab HQ later. Finger cross.
hopefully can get back my remaining incentives.
CR on apps: 6.1%
CR on statement 19.5%.

I wonder why grab dont reflect the Final CR on the apps?
So that the driver can know, whether the entitled for the incentives or not?
If i know that my CR is 19.5% on sunday night. I will mati mati spam grab till 11:59pm to chase my CR.

really so damn disappointed with grab system.
totally not fair for us driver.
treat customer like king, while treat us like dog/kuli.


Jitty
post Jun 3 2017, 04:04 PM

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Since now the petronas ambassador became useless already, what petrol do you guys pump that give the best benefits in terms of cash back?

I heard petron is the best. Issit true?
Jitty
post Jun 4 2017, 11:02 AM

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Went to grab hq this friday.
The reason why I dropped go grab flexi is because my cr is 19.50% ( in grab system) while my cr on apps is 6.1%
I asked the officer why, they say it is because the trips that are canceled by passenger and the reason is "cancel request by drivee" will be system categorized as self cancel and will be under driver cr.

The reason why they don't want to directly reflect is to protect the customer safety as they afraid driver would do something to the customer if they know the customer choose this option.

For this week, I had done 90 trips with a total of 14 cancelation from customer.

So, assuming all of my cancelation fall under the reason of " driver request to cancel", my cr according to grab system will be
14/(14+90) = 13.5%

I will need to do additional 37 trips so that my Cr according to grab system will be
14/(14+127) = 9.9%

With only 13 hours before Sunday end, do you guys think I can make it for this week incentives?
Jitty
post Jun 5 2017, 11:14 AM

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Good morning guys,

i just check my petronas Grab ambassador mesra card points.

as per June 2nd, i still manage to get the 5x points.

Not sure it is on going promotion for petronas or from the grab petronas card.

As per the statements, i pump Rm54.64 (26 litres)

1 litres = 5 point, and i got 130 points.

So the card is still somehow valid for me. For the past weekend, i had registered Petron Miles card thinking to throw away the grab petronas card, but now, somehow the 5x points is still valid.

Attached Image
Jitty
post Jun 8 2017, 08:44 PM

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QUOTE(waseken2 @ Jun 8 2017, 05:52 PM)
Wanna ask, the incentive is calculated when we pick up or after we drop of the rider?
*
It is calculated when you accept the job
Jitty
post Jun 17 2017, 11:39 AM

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QUOTE(BlueHatDiNuX @ Jun 17 2017, 10:34 AM)
Thanks for the replies.
Can i ask another question that about the Ambassador, Pro, Flexi program?

I am not an ambassador yet, am i still eligible for Pro's hourly guarantee if i just drive for few trips, assume i met the requirement of rating, AR, CR by end of the week?
Or i will start with Flexi and after certain trips/weeks only eligible for Pro's program?
*
You wil be under pro programme if you met all the rating ar and cr by the end of the week.

If you don't, than only you will be drop to flexi.
Jitty
post Jul 4 2017, 07:29 AM

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QUOTE(yukissken @ Jul 4 2017, 06:49 AM)
When the incentive enter?
*
Tonight roughly 1030pm

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