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 GrabCar Discussion V2, Info and FAQ

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yhtan
post Aug 3 2017, 11:05 AM

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QUOTE(monkeyboy @ Aug 3 2017, 10:16 AM)
My incentive has always been like that.  Dont know why this time... tanam ubi banyak rugi, susah.  Tanam jagung banyak untung, pun susah. Haiz...
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Tanam musang king laugh.gif

Anyway when is your account going to activate back?

QUOTE(starex80 @ Aug 3 2017, 10:45 AM)
sucking promo code.

Last Monday promo code doesn't reflect in the cash wallet. Make me call up 20 minutes.

Those who didn't keep track will really lose this and that.
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Some promo code credit into credit wallet, i don't know why there is some still going there sweat.gif
yhtan
post Aug 3 2017, 11:45 AM

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QUOTE(starex80 @ Aug 3 2017, 11:38 AM)
ah ha, can find that promo amount in credit wallet.

Why so unstandardized.

That promo is actually with celcom vendor.
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Celcom5?

Since now no general promotion, all those promo mainly from point redemption or grabpay type of promo.
yhtan
post Aug 3 2017, 02:13 PM

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QUOTE(moosekaka @ Aug 3 2017, 01:10 PM)
Maybe you try the new version, in my opinion the b2b has improved since the update, but maybe it's also just Less traffic this week.
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where got improve? they still using the normal radius on map, nearest one will match sweat.gif
yhtan
post Aug 4 2017, 09:21 AM

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QUOTE(moosekaka @ Aug 3 2017, 11:10 PM)
honestly the students at um are so lazy or what... why not get a bicycle... I did two jobs in campus, all like walking distance (maybe 10 mins walk),3 mins on bike.... and some more want you to wait and fetch back..
their campus is safe enough to walk and bike... grab should be banned there doh.gif
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Some of the student really bastard, enter UM then b2b job come in, half way going into 11th college then cancel off mad.gif

It is not first time i encounter that, is like 4-5 times already. Even i'm at Bangsar/Bangsar South also receive UM job ping, a lot driver boycott that area due to some of the student attitude.

QUOTE(forever1979 @ Aug 4 2017, 06:51 AM)
my rating is kind of yoyo, from previously 4.93 2-3 mths ago, down to as low as 4.80 at one point, and yesterday was 4.97....

my attitude still the same, but now i learn a bit, always cancel those complicated ride, i.e. rider keep pushing faster, pick up point far, destination that i not familiar with etc...
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thumbup.gif thumbup.gif

If i send ETA to the passenger, and they reply

"Why take so long, apps show XX min" - I direct cancel or suck it up if CR too high

"Ok" or "I'm waiting at XXX" - Proceed the ride

Some ppl just did not understand our situation and the traffic condition
yhtan
post Aug 4 2017, 02:11 PM

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QUOTE(kojack18 @ Aug 4 2017, 12:20 PM)
Always wondered if dont count incentive, would the fare guarantee allotment remain untouched as well.

Eg.

Hp block
Trip 1 = 3
Trip 2 = 5 (same passenger u picked up earlier in the week)
Trip 3 = 9

Would i get rm30 (2 trips hp block) fare guarantee less 12 or
Rm30 fare guarantee less 17?

Im concerned grab deem as 2nd scenario coz would mean lesser incentive payout for that hr.
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Call and put remark on the passenger fetch twice, normally they still give u the incentive based on 3 trips.


yhtan
post Aug 4 2017, 04:20 PM

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QUOTE(BellaDoll @ Aug 4 2017, 03:46 PM)
Hi.. I asked this question b4 about balance less than 15.. This was their reply.  See below..  But this not true.. I have tried u dont get ping.. 
[attachmentid=9017020]
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RM15 is the minimum balance to accept job, trust us rather trust the CS

QUOTE(akagidemon @ Aug 4 2017, 03:47 PM)
weird since he just got back his acc yesterday and today terus kena banned.

it seems like different depts in grab is not communicating properly with each other
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Definitely different department, driver relation team ban him and the system did not show hence CS doesn't know.

As i said Grab inter department has serious mis-communication issue, it is same like big corporation or any government department whistling.gif
yhtan
post Aug 4 2017, 04:40 PM

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QUOTE(maxizanc @ Aug 4 2017, 04:22 PM)
If my ar is 82.9% how many more trips do i hae to complete before 88%?. Im confused now
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QUOTE(maxizanc @ Aug 4 2017, 04:30 PM)
73 trips. Cancellation 19
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92 trips = 82.9%

Total trips = 111 trips
Rejection = 19 (111-92)

To reach 88% AR = 29 trips [(19/0.12)-111-19]
yhtan
post Aug 5 2017, 12:25 PM

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QUOTE(moosekaka @ Aug 4 2017, 08:04 PM)
he doesn't have 92 trips.... I understand it as 92 accepted.... therefore he must accept 48 more trips (not counting whether he cancel or not cuz we don't know his DR cancellation rate, assume he can't cancel anymore).... so 140/159=88%

(x+92)/(x+111)=0.88 where x is the number of additional acceptance.
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Ask him lor, I just calculate based on the figure he given

QUOTE(uberXman @ Aug 4 2017, 09:58 PM)
today i drove 2.5 hrs from 12pm to 2.30pm (this is the only day i drove for this week). total 7 trips and 1 cancelled trip from riders. 12-2pm i managed to do 3 trips each on mp hourly incentive block. 1 trip on hp block but i onlined for half an hour only. My ar is 100% and 0% cr(my app shows 0% even though there was 1 cancelled trip from rider). Am i entitled for grabpro incentive?
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Yes u will entitle, provided if your rating above 4.70

QUOTE(lone_wolf @ Aug 5 2017, 10:56 AM)
What a trip to start my day.

Plus the rider gave me rm20 tips for sending her all the wat there.
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Empty car coming back wor, but definitely better than airport trip

QUOTE(juicyliana @ Aug 5 2017, 12:14 PM)
Grab send a sms saying want to send a surprise gift.

anyone got any?
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Yup received it, don't know what kind of surprise they will give
yhtan
post Aug 6 2017, 07:45 PM

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Customer honeymoon period for grabshare is over laugh.gif

And grab didn't state clearly restricted area for grabshare doh.gif
yhtan
post Aug 6 2017, 11:57 PM

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QUOTE(moosekaka @ Aug 6 2017, 08:22 PM)
to be honest this week I already noticed really less grabshare rides ping... only two I get this week I think out off 90 something pings.... both during peak hour, both far distance....ignored hah fvxers...
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Not really, depending on area i guess, last weekend i enter selayang/batu cave and it appear all grabshare job sweat.gif
yhtan
post Aug 7 2017, 09:14 AM

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QUOTE(AskarPerang @ Aug 7 2017, 05:23 AM)
// Perubahan komisyen bagi pemandu baru bermula 14 Ogos
Grabbers yang menyertai Grab daripada 14 Ogos 2017 akan diletakkan dalam skim komisyen 25% bagi SEMUA program, iaitu termasuk tambang kasar dan top-up insentif.

Sebagai tanda terima kasih atas sokongan daripada Grabber sedia ada, pemandu yang menyertai Grab sebelum* 11.59pm pada 13 Ogos 2017 akan terus menikmati komisyen 20% yang lebih rendah.

Kepada mereka yang mempunyai ahli keluarga dan rakan-rakan yang berminat menyertai Grab, sebarkan berita ini dan berikan mereka dorongan untuk turut serta sebelum 11.59pm, 13 Ogos 2017 untuk menikmati skim komisyen 20%!

*Nota: Grabber yang akaunnya telah dicipta dan diaktifkan sebelum 11.59pm, 13 Ogos 2017
*
Following Uber again thumbup.gif thumbup.gif

QUOTE(jcalex89 @ Aug 7 2017, 09:06 AM)
25% Comm in JB will start 3rd September17. Am i the only 1 who seriously doubt these uber and grab for charging so high comm rate to driver? 20% is alrd high. Now 25%?
The only reason i guess is because of their business model being too commercial where they draft the business proposal guarantee high investment return to attract those angel fund.
If im nt mistaken. Last time myteksi only charge very low comm rate to their driver like 5%.
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if not mistaken it is much lower than 5%, last i saw somebody posted in facebook was 2% of the fare
yhtan
post Aug 7 2017, 09:41 AM

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QUOTE(monkeyboy @ Aug 7 2017, 09:30 AM)
No more $ liao... incentive drivers be careful.  Dont be greedy otherwise kena banned.
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sooner u will see a lot taxi in Malaysia laugh.gif
yhtan
post Aug 7 2017, 10:53 AM

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QUOTE(starex80 @ Aug 7 2017, 10:51 AM)
Sentul area also like to use gs.

Look lIke indian like use it
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And students too, Yesterday one pretty amoi so grateful i accept his GS job from pyramid to Pelangi Damansara, he said about 5-6 drivers reject his request laugh.gif

Saturday and Sunday 7am bracket change from HP to P block
yhtan
post Aug 7 2017, 11:15 AM

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QUOTE(forever1979 @ Aug 7 2017, 11:08 AM)
received a warning sms from crapcar saying rider complained me pick up at different designated pick up point...

i dont know who and suspect this morning a lady...

because i no sure the pick up area, then i mentioned another one, she okay already. its within the same building. if cannot then just guide me lol

if like that also complain then how to work wor ?
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Like this also warning meh doh.gif sweat.gif

Must be auntie, mid-age auntie i guess?
yhtan
post Aug 7 2017, 11:25 AM

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Uber is doing much better in some of term they planning to implement especially these 2

QUOTE
2. Shorter 2 Minute Cancellation Window
You'll receive a cancellation fee if your rider cancels after more than 2 minutes (down from 5 minutes previously).

3. No More Unpaid Wait-times
You will earn a per-minute rate if you wait for a rider, starting 2 minutes after arrival.


https://pages.et.uber.com/180-days/


yhtan
post Aug 7 2017, 02:06 PM

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QUOTE
Introducing the GrabShare Zone!
In order to provide a better GrabShare experience, from Monday, 7 August 2017 onwards, GrabShare will only be available in selected areas of Klang Valley.

You’ll only be able to book a GrabShare and be picked up from within the GrabShare zone. However, your destination is not restricted to this zone. If you are booking from outside of this zone, the GrabShare icon will be unavailable on the app.

You can opt to book a GrabCar or GrabTaxi wherever GrabShare is not available.

The following list shows the areas where GrabShare is available as a pick-up point :

GrabShare Available Locations
Ampang KL Chow Kit South Sentul Central
Ara Damansara KL City Centre Sri Hartamas
Bandar Sri Damansara KL Kampung Baru Sri Petaling
Bandar Utama KL Sentral Brickfields Subang
Bangsar Mont Kiara & Dutamas Sunway
Bukit Tunku Mutiara Damansara Taipan
Central Cheras Taman Tar Ukay Taman Desa & Old Klang Road
Damansara Heights Titiwangsa
Damansara Jaya Tropicana
Damansara Kim Taman Tun Dr Ismail (TTDI)
Damansara Perdana Pantai Hill Park
Damansara Utama Petaling Jaya
Desa Parkcity Putrajaya
Gombak Segambut
Kampung Pantai Dalam Seputeh
Kampung Sungai Kayu Setapak & Wangsa Maju
Kelana Jaya Sg Besi
KL Chan Sow Lin, Jalan Sg Besi Shah Alam


https://www.grab.com/my/blog/introducing-grabshare-zone/
yhtan
post Aug 7 2017, 05:47 PM

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QUOTE(SGSuser @ Aug 7 2017, 04:13 PM)
haih...time to time keep have new app update, but still the occasional accept job then it doesnt appear issue exist

not sure wtf is grab doing...busy issuing out promos when the money can be used to fkin improve that app
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Certain things need to enhance, especially the pin-point function, many time people just use current location on shopping mall and it appear "Sunway Pyramid Car Park" rclxub.gif

After i call up and only found out they are in Texas Chicken aka Sunway Lagoon entrance doh.gif
If rider don't answer call, wait and wait again
yhtan
post Aug 8 2017, 09:29 AM

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QUOTE(willemng @ Aug 7 2017, 06:18 PM)
Amoi look but male voice?
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Is a she, is a typo error

QUOTE(akagidemon @ Aug 7 2017, 11:18 PM)
I'm gonna try to see if can still order GrabCar at 130am. I'm at selayang hospital taking care of my father and I think this week I will do less then 50 trips
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Speedy recovery for your father icon_rolleyes.gif

QUOTE(July 2nd @ Aug 8 2017, 08:51 AM)
Not really.  You didn't read my statement before?  Here outskirts also can use GS, I think Grab just disables GS availability during midnight.vmad.gif
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As usual Grab style, Puchong not in the list but even Mahsa Uni in Saujana Putra can order Grabshare doh.gif
yhtan
post Aug 8 2017, 11:14 AM

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QUOTE(Mr.MakanGaji @ Aug 8 2017, 10:57 AM)
All sifusss,

Anyone know how to change driver profile picture in apps?

Thanks
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QUOTE(deale30 @ Aug 8 2017, 11:07 AM)
hahah nak tukar jugak....
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I think u can change it by your Google profile which link to your Grab account

yhtan
post Aug 8 2017, 03:29 PM

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QUOTE(July 2nd @ Aug 8 2017, 03:27 PM)
Nowadays outskirts also got surged fares (noticed a few days already), I think sooner or later higher rate will be applied to anytime and anywhere to replace hourly guarantees, not long to go...
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then what can u do to those surge short trip hmm.gif

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