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 GrabCar Discussion V2, Info and FAQ

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yhtan
post Jun 17 2017, 10:24 AM

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QUOTE(BlueHatDiNuX @ Jun 17 2017, 10:19 AM)
Hi all,
I'm a new Grab Driver was start yesterday.
I have pickup a few rides with promo code discount, may i know where and when is the promo appear in the driver app's wallet?

Apologize as a bit confusing on this credit and cash wallet... sweat.gif
*
Promo code will enter by monday or next working day
yhtan
post Jun 17 2017, 10:30 AM

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QUOTE(akagidemon @ Jun 17 2017, 10:23 AM)
Yesterday 11pm ish I was stuck in jalan kuching. Wanted to go up to jalan tun razak. Realize that the slip road from jalan tun razak to make the u turn to pay and to turn left into jalan ipoh police closed the road.

Pwtc from yesterday till Sunday will have a 72 hours nonstop bazaar.

Jalan Tunku Abdul Rahman and Jalan Raja Laut is also jammed up yesterday evening.

Jalan Tun Razak heading towards jalan kuching is also jammed.

My advice for anyone driving today is stay out of kl...
*
I drove during MP hour then off already, after that got activity, initially wanted to continue drive back on 9.30pm and see the traffic, decided to skip it for the day

At this kind of traffic, give u MP also not worth it
yhtan
post Jun 17 2017, 01:26 PM

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QUOTE(forever1979 @ Jun 17 2017, 12:20 PM)
got another cheapskate rider this morning

dont want to use highway, okay, i am fine with this, because early morning ard 630pm and use highway also not saving alots

worse is, ask me to fetch him back, but later take him to the nearest petrol station to withdraw money.
i insist why not withdraw money first then go home (if to avoid got ping coming in)
but the joker insist go back home 1st

then only i realised he go back home is to take hsi mother to the pasar, which should be near to the petrol station
bugimak this kind of customer. when i said why not use multistop, he claim he dont know

travel extra 1-2km and have to wait for him to withdraw money while mother stay inside the car like boss

Grab have all kind of cheapskate and sohai riders
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Report him to CS, just hope this kind of bastard willl ban

QUOTE(streethype @ Jun 17 2017, 01:04 PM)
Hi all sifu, wanna ask, if I sign up to become grab driver but I use those rental programs and maintain good record and rating etc. on my account, but if one day I wanna switch car rental provider (changing to diff car) or I buy my own car, will my account have a fresh start or will the old history be brought over or updated to my new car?

Facing some life difficulties right now and might need to double up on my work time and work as grabdriver as well, I see got a few grab recruiters here in the forum that provides the rental service and also provides training etc so we can maximize our earning, anyone got any suggestions? Let's say if I am able to fork up at least 6-8 hours per day for a whole week, will I be able to get a comfortable nett income after counting in RM450-500 rental fee per week?
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IMO the rental is way too high, 400-500 per week rental and 6-8hrs doesn't bring u decent income. U haven't consider petrol and maintenance cost yet

yhtan
post Jun 17 2017, 09:44 PM

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QUOTE(lyrilmaki @ Jun 17 2017, 08:01 PM)
Hi,yesterday my uncle's phone was stolen by a customer. His phone running Grab application was hold by mobile stand at middle of his car. Phone was taken in front of him while he is busy finding change to give back the customer.

Police report was made, all the customer details of that thief was provided to police by Grab.

But my uncle didn't make enough money to buy a phone to continue his Grab career.

Would like to know if anyone here knows do Grav has insurance for such case?

Lastly, police said there are many similar cases reported lately, Grab drivers are advised not to put their phone in middle or any place that is easy accessible by customer.
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I don't think grab will compensate to your uncle.

My car holder is clip on tightly in the middle, so far no problem for me.

Yesterday told one rider not to eat inside my car, end up give me 4 star and rating drop 0.01. doh.gif

This post has been edited by yhtan: Jun 17 2017, 09:46 PM
yhtan
post Jun 17 2017, 11:31 PM

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QUOTE(keretapir @ Jun 17 2017, 11:23 PM)
Today's traffic is somewhat odd... But so far, jam around the city center.
Even so, quite a number of pings I received b2b again and again. End up, 5 jobs in 1 hour. Pickup locations are like 2-3km from my location too~
*
traffic heading towards shopping mall today, afternoon midvalley surge 50-100% and i'm stuck inside midvalley for 15min
yhtan
post Jun 18 2017, 10:26 AM

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QUOTE(monkeyboy @ Jun 18 2017, 12:29 AM)
High price is very common now. Be it gc or gs.  Gs high price can be higher than gc normal price.
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very common in area Bukit Bintang, KLCC and certain hotspot shopping mall.

Plus the promo code churn up the demand, everybody calling for cars and not much of driver nearby.
yhtan
post Jun 18 2017, 10:27 AM

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QUOTE(akagidemon @ Jun 18 2017, 02:56 AM)
it was 1am...
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1am no high fare so not so worry lah, if high fare period i don't know how to re-quote

open grab apps and re-quote the price, show to rider the amount whether he agree or not

yhtan
post Jun 18 2017, 08:37 PM

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QUOTE(WhiteWing @ Jun 18 2017, 08:27 PM)
Cash collected minggu ini 12/06 - 18/06 : RM 1,637
Incentive : RM 547.20
Outside trip : RM 250

Total : RM 2,434.20

Expenses : RM 450

Gross + incentive + outside trip - expenses = RM 1,984.20

Not bad...Still somehow I also lazy this week. Must work harder again.
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Sifu is just sifu thumbup.gif

Some how your costing is close to mine, petrol is lingering around 15-20% of gross fare.


yhtan
post Jun 19 2017, 09:05 AM

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QUOTE(forever1979 @ Jun 19 2017, 05:27 AM)
really feel not mood after face few incidents on the riders

yesterday got 1 joker family, pick up at Sg Way going to Masjid Jamek Kg Baru. reached there alsop said not this one, is KL near OCBC one.
so i just meniton is not my fault bwecause i just follow what she booked.
then i charge RM4 for bring them to new destiantion. Actually rugi as that is HP hr and jam also

end up my rating from 4.85 to 4.80

at one time my rating is 4.94, now got over 500 ppl rated me

so evening i got accident, ppl knocked me from behind (not during grab)
so i have to stop for 1-2 week. then i need to re think whether worth to continue drive or not ?

i think i may still driving, probable more like grab hitch, because i doing sales.

btw, if i want to discontinue and cancel my grab driver account, what is the procedure and i can get back 'all' my credit/ money , right ?
*
go and get some rest, stay refresh and wait until car is done. Stay positive and drive, so far this week didn't meet up any joker rider.


yhtan
post Jun 19 2017, 03:24 PM

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QUOTE(nyonyo @ Jun 19 2017, 03:22 PM)
Ya below rm15, can't receive job below rm15?
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credit below RM15 won't receive any job order, go to petrol station and top up or online top up
yhtan
post Jun 20 2017, 09:21 AM

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QUOTE(waseken2 @ Jun 19 2017, 09:57 PM)
Hahaha, raider are abusing gs, just now pick a game job, when arrive, 4 ppl, I told the indon lady gs max only can 2 ppl, than time, another ping came in, no choice but have to ignore, the indon keep say Tak apa lah, memang boleh lah..
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Please don't spoil them, insist ask them to cancel and email to Grab CS stating they cancel because of 4 person by ordering GS

QUOTE(akagidemon @ Jun 20 2017, 12:24 AM)
Can kiss my Dr out of the window.

College student female was angry because I had another rider with me when she entered the car.

Both also Grab share.tried to explain to her what and how grab share works....

Still make a fuss.....
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This one also report, i always tell them if unhappy go talk with CS, no point ranting towards driver.

QUOTE(kojack18 @ Jun 20 2017, 05:32 AM)
Incentive delayed again? No sms this time..
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They can't afford to delay this week, Hari Raya is coming and they delay again, i'm sure a lot driver rant laugh.gif


yhtan
post Jun 20 2017, 10:53 AM

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QUOTE(keretapir @ Jun 20 2017, 10:23 AM)
RM0.00 Grab (KV): Grab Ambassador, enjoy UPDATED higher hourly guarantees this week from 12-2PM and 3-4PM! Visit our blog: http://grb.to/gc_kv_incentives

So, slightly upgraded from P to HP
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at least better than P block, good week for full time driver icon_rolleyes.gif

QUOTE(juicyliana @ Jun 20 2017, 10:47 AM)
asking a noob question... yesterday was my first day on grab.

I realized that Grab app doesn't have the ping sound when there is a ride request. How do i turn it on?

I'm using ios 10.
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Eh switch from Uber already laugh.gif

Go to your settings > Grab driver apps > Check notification is it on, my setting is on everything, also check whether is it muted
yhtan
post Jun 20 2017, 11:22 AM

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QUOTE(juicyliana @ Jun 20 2017, 11:01 AM)
Uber force me to retire after saying my 2007 car too old. so i went to grab and after inspection, boleh jalan and now on Grab already. hahahaha....

thanks for the tip. i will try it out.
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U driving 2007 vios right? surprisingly Grab still allow laugh.gif

Normally they look at exterior and interior, if still maintain well probably u get approval

QUOTE(juicyliana @ Jun 20 2017, 11:19 AM)
yes i am. yesterday was my first drive. it's true that grab can earn slightly more. but app user-friendliness is still uber better.

rider quality, uber marginally better but Grab top up is kinda troublesome especially nowadays lotsa cash riders.
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That's why we face a lot of problem sweat.gif

The top-up initially really troublesome, but once incentive come in, i don't think u need to top-up anymore

This post has been edited by yhtan: Jun 20 2017, 11:24 AM
yhtan
post Jun 20 2017, 12:20 PM

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QUOTE(juicyliana @ Jun 20 2017, 12:14 PM)
yes, it's a vios 2007. but i think when 2018 come, all platforms won't take me in. Hopefully by then can buy new car but sakit hati to trash new car.

i think it's very hard for me to hit the incentives as i don't do this full time.
*
What is your available time for part time? after work?

Opt in Grab Ambassador, but it will effect next week i think, temporarily look at Grab Pro schedule, aim for HP slot and above should be ok.
yhtan
post Jun 20 2017, 02:06 PM

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QUOTE(kojack18 @ Jun 20 2017, 01:01 PM)
Erm. Theb shud i be concerned coz havent sighted the incentivet to my credit wallet yet 😔
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Incentive will be out tonight

QUOTE(even_steven @ Jun 20 2017, 01:02 PM)
Last night I kena dua fake booking... jubake sungguh. One at KL Sentral, ping directed me in front of coffee bean Nu Sentral. So I went there. Tell the customer I have arrived via apps 2-3 times. Tried to call the number but it is not in service. WTF weiii... 2nd customer even worst, in front of KFC Bukit Bintang, no option to msg via apps, only call and SMS. Call no one pickup. LJ sungguh.
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2 cancellation job in a row, u need 20 trips to cover back that CR sweat.gif
yhtan
post Jun 20 2017, 05:24 PM

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QUOTE(deale30 @ Jun 20 2017, 05:19 PM)
hi..
newbie want to ask..

like say i from kl want to go back puchong..
and i only want the ping/order to puchong or nearby (bkt jalil/sri petaling etc)
can do or not?\
if can..how to do that
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Unfortunately u can't set like Uber

QUOTE(DCXW @ Jun 20 2017, 05:22 PM)
Today and yesterday all the time got increased price... why is that??? I see my grab app got so many driver around but price still surge??
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Which area are u in?
yhtan
post Jun 20 2017, 11:33 PM

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QUOTE(lznce2679 @ Jun 20 2017, 06:59 PM)
RM0.00 Grab (KV): Dear Grabber, kindly note that top up will be delayed to Wednesday (21 June). Thank you for your kind understanding.
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I didn't receive this sms doh.gif

Kesian those driver need money for Hari Raya sweat.gif

QUOTE(DCXW @ Jun 20 2017, 08:47 PM)
Ampang area, Menara Great Estern
*
Do u know that Jalan Ampang is very congested?

Plus after working hour, most of the driver prefer to go back their house area and waiting for buka puasa. Nowadays KL city area confirm appear high fare, unless the traffic is very very smooth.

The amount of driver doesn't mean they are available, probably most they are online and with passenger. The demand is high, of course the high fare will kick in.
yhtan
post Jun 20 2017, 11:59 PM

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QUOTE(waseken2 @ Jun 20 2017, 11:58 PM)
[attachmentid=8914901]

Thank you but I prefer cash
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Almost every driver received this SMS laugh.gif
yhtan
post Jun 21 2017, 09:09 AM

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QUOTE(UntilUComeBack @ Jun 21 2017, 08:34 AM)
47 trips?
cyberjaya i guess?
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Cyberjaya not so nice already, so many driver camping there sweat.gif
yhtan
post Jun 21 2017, 09:12 AM

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QUOTE(July 2nd @ Jun 21 2017, 09:01 AM)
Hard to believe!  I think I know where...  You're one of those drivers who benefit from the removal of BA, right?
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actually the removal of BA contribute to lesser car in KL City area, last time there is much more driver in KL City area because of BA 50%

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