41 days before Kuala Lumpur 2017 29th SEA Games. SEA Games 19 August 2017 - 30 August 2017. ASEAN Para Games 17 September 2017 – 23 September 2017.


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RM0.00 Grab: Happy Monday, Grabber! Expect more rides from 10-23 July with the JOMGRAB promo. Passengers will get RM5 off 15 rides from 9am-5pm! Top up will go into your cash wallet the next business day. Drive safe!

Correct. My rating also not stable.

RM0.00 Grab: Dear Grabber, kindly note that top up will be delayed to Wednesday (12 July). Thank you for your kind understanding.

RM0.00 Grab: Ingin tahu bagaimana star rating berfungsi? Sila tekan disini - http://grb.to/rating untuk dapatkan maklumat lebih lanjut dan juga cara-cara untuk tingkatkan star rating anda.

Incentive sudah masuk.

Now cuti sem until sep. But still ok.

Based on what? Without traffic jam or with traffic jam?

The Bill will be presented to the Dewan Negara later this month, before being submitted for Royal Assent. It is expected to be gazetted in October.

http://m.themalaymailonline.com/malaysia/a...ailing-services

Get 93% five star your rating between 4.80-4.89.

RM0.00 Grab KV: Dear Grabber, kindly note that top up will be delayed to Wednesday (9 August). Thank you for your kind understanding.

Drivers’ Cancellation Rate FAQ

Cancellations are a bad experience for both drivers and passengers. To protect our community, we monitor this through the Cancellation Rate (CR) % and we take action against both drivers and passengers who frequently cancel without valid reason.

What is a Cancellation Rate?

Driver Cancellation Rate (CR%) is calculated based on the number of jobs you have cancelled out of the jobs that you have accepted. You can monitor your CR% on the driver app.

So, why did I receive a warning?

If you received a warning SMS, it means that:

You have a much higher driver CR% compared to other drivers
We frequently receive passenger feedback that you have requested them to cancel without valid reason
This (point number 2) has happened for a few weeks in a row
Take note: The driver CR% reflected in your app may be 0% but you may still receive a warning SMS if you have repeatedly requested your passengers to cancel your rides.

How do passenger cancellations affect me?

Passenger cancellations will affect you ONLY if you have repeatedly requested them to cancel on your behalf. We also monitor your passenger cancellation behavior across multiple weeks to avoid unfairly penalising drivers who have been cancelled on many times.

When can I cancel?

You should only accept bookings when you are ready to complete them. However, we understand that there are certain situations that require you to cancel a booking. Valid reasons include:

Passenger doesn’t show and/or you’ve waited for too long*
You are unable to get to the pickup within estimated time shown on app (e.g., stuck in traffic for too long)
You are unable to accommodate a passenger’s request (e.g., fitting 5 people into a car)

*5 minutes maximum for all Grab services except for GrabShare and Multi-Stop Rides, which have a maximum waiting period of 3 minutes.

To provide a good experience, we encourage you to use GrabChat to inform a passenger of your reason for cancelling before doing so. If you have any complaints about your rides or passengers, please leave us a feedback here.

What are the stages before being banned?

If you’ve received the first warning SMS, do not fret, you can still improve your CR%. There are three stages before a Grabber is banned:

1. Soft warn

2. Warn

3. Suspend & Re-education

4. Banned

Tips to reduce your CR%: Refrain from cancelling your rides without a valid reason, and refrain from asking your passengers to cancel their rides.

This post has been edited by mac17: Aug 10 2017, 03:40 PM

Already legal la. You can report to SPAD if anything happen. Anyone trying to get in the way of a e-hailing driver will face a maximum of three months in prison or up to RM1000 in fines.