QUOTE(cybpsych @ Dec 31 2016, 09:43 PM)
I was using debit card to link the auto payment and the system actually charged me RM1 for 4 times...3 times was failed to link, and last 1 time succeed...
Webe Thread V3, talk about Unlimited .
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Dec 31 2016, 09:50 PM
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#61
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9,616 posts Joined: Dec 2013 |
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Dec 31 2016, 09:58 PM
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#62
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QUOTE(cybpsych @ Dec 31 2016, 09:52 PM) rm1 is authorization to ensure your card is legit. merchant won't claim that amount, thus not deduct actual amount from your account. It's really deducted RM1 x 4 times.. webe told this is the system issue (ipay88), that's all..same like how it's used for Uber, for example. if really deducted, claim back from webe. |
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Dec 31 2016, 10:09 PM
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#63
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QUOTE(JJKTP @ Dec 31 2016, 10:00 PM) I have email them (per live chat people advice) with the transaction history on the 22nd, but no news until now. QUOTE(cybpsych @ Dec 31 2016, 10:03 PM) correct, webe confirmed ipay88 issue, let them sort it out. if working correctly, rm1 should not be deducted from ur account. it's just preauthorization. same like petrol station, rm200-250 preauthorization amount. later actual petrol amount is charged. QUOTE(JJKTP @ Dec 31 2016, 10:05 PM) QUOTE(JJKTP @ Dec 31 2016, 10:06 PM) I talked to bank cs, they already issued report for me... webe don't even want to entertain me much and told me this is their FIRST encountered issue. |
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Dec 31 2016, 10:23 PM
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#64
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QUOTE(JJKTP @ Dec 31 2016, 10:20 PM) Did they get refunds? Ya fark webe.. Tend to save rm2/month and ended up rugi rm4 for the "I FIRST TIME HEARD ABOUT YOUT ISSUE". Every farking problems=Pls farking screen shoot your farking problems and farking send to out farking email. Every problems solution=the same=send email. What's the purpose of having helpline or so called live chat (no response1) This post has been edited by heavensea: Dec 31 2016, 10:25 PM |
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Dec 31 2016, 11:15 PM
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#65
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QUOTE(JJKTP @ Dec 31 2016, 10:26 PM) None so far. I have reported to them on 23rd (in earlier post mistakenly said 22nd) but nothing from them until today. Hopefully we get our money back, I don't care it's rm1 or rm100. They couldn't charged customers for no reason which againts their official statement in website. Btw Happy new year bro. QUOTE(westlife @ Dec 31 2016, 10:43 PM) likely they will extend, basically if not the price of rm79, i dun know what price they should put? RM199? will ppl actually sign? Extending is expected, so called limited time promotion is marketing gimmick... please upgrade their so called 4g first duhmost importantly, they do not have sufficient subscribers now. .. |
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Dec 31 2016, 11:59 PM
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#66
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Jan 1 2017, 12:11 AM
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#67
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we are giving you monthly RM120 ang pow forever
enjoy kaw kaw data, calls & SMS at RM79/month promo ends 11 Feb 2017! Promotion konon.. Thanks Webe, Ayam-ayam sekalian banyak syukur. This post has been edited by heavensea: Jan 1 2017, 12:11 AM |
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Jan 1 2017, 10:24 AM
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#68
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Hi I just received the bill, the card that linked to auto payment doesn't "pay yet"? Gonna wait until 5th of each month?
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