QUOTE(heavensea @ Dec 30 2016, 04:23 PM)
Hi, can I cancel auto bill payment whenever I want to? (After I set up auto payment)
of course can.but not sure how to do it
try webe webchat and ask them.
Webe Thread V3, talk about Unlimited .
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 Dec 30 2016, 04:27 PM
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#61
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All Stars
65,264 posts Joined: Jan 2003 
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but not sure how to do it try webe webchat and ask them. |
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Dec 30 2016, 04:34 PM
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#62
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All Stars
65,264 posts Joined: Jan 2003
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QUOTE(heavensea @ Dec 30 2016, 04:31 PM) Hehe thanks bro, I need to set up the auto bill now to entitle rm2 rebates or any date before 5th? u don't get rm2 rebate immediately.coming Jan bill, let autopay do the payment. once successful, your Feb bill will have rm2 rebate. then Feb bill, autopay do payment. once successful, your Mar bill will have rm2 rebate. rinse and repeat.... the rebate is 1 month later, after each successful payment. |
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Dec 30 2016, 05:12 PM
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#63
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65,264 posts Joined: Jan 2003
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QUOTE(heavensea @ Dec 30 2016, 04:59 PM) Thanks again, I'm good to setup whenever before 5th? should setup before 1st so that autopay will kick-in around 5th Jan (for 1st Jan bill). |
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Dec 31 2016, 11:18 AM
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#64
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65,264 posts Joined: Jan 2003
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QUOTE(vincentng89 @ Dec 31 2016, 09:53 AM) I got my sim card last morning but until now still havent activate yet. Does anyone know how to solve it ? how did u know not activate?for new sim, insert into phone and use. it will automatically activate and billing will start on the day of activation. |
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Dec 31 2016, 09:43 PM
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#65
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65,264 posts Joined: Jan 2003
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QUOTE(heavensea @ Dec 31 2016, 09:33 PM) bro, about the auto payment. nothing is deducted. this is normal."RM1.00 will be use for authorization purpose", No capture/charge will be perform." But why the system actually deducted RM1 from my bank account? :confused: did you experienced the same? |
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Dec 31 2016, 09:50 PM
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#66
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65,264 posts Joined: Jan 2003
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QUOTE(JJKTP @ Dec 31 2016, 09:49 PM) The did deduct RM1 from my account. WTF webe? show the transaction history from your account. |
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Dec 31 2016, 09:52 PM
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#67
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65,264 posts Joined: Jan 2003
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QUOTE(heavensea @ Dec 31 2016, 09:50 PM) I was using debit card to link the auto payment and the system actually charged me RM1 for 4 times... rm1 is authorization to ensure your card is legit. merchant won't claim that amount, thus not deduct actual amount from your account.3 times was failed to link, and last 1 time succeed...  same like how it's used for Uber, for example. if really deducted, claim back from webe. |
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Dec 31 2016, 10:03 PM
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#68
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65,264 posts Joined: Jan 2003
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QUOTE(heavensea @ Dec 31 2016, 09:58 PM) It's really deducted RM1 x 4 times.. webe told this is the system issue (ipay88), that's all.. QUOTE(JJKTP @ Dec 31 2016, 10:00 PM) I have email them (per live chat people advice) with the transaction history on the 22nd, but no news until now. correct, webe confirmed ipay88 issue, let them sort it out.if working correctly, rm1 should not be deducted from ur account. it's just preauthorization. same like petrol station, rm200-250 preauthorization amount. later actual petrol amount is charged. |
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Jan 1 2017, 03:43 PM
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#69
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65,264 posts Joined: Jan 2003
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QUOTE(oms600 @ Jan 1 2017, 03:38 PM) summarize all the review and feedback all telco sucks, one way or another. price,service, support, coverage, benefits, dan lain lain.webe is still suck uh?? thinking to get 1 but change my mind now..hhaha your current telco would be sucks too, else won't be considering to change to webe la |
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Jan 2 2017, 11:46 AM
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#70
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65,264 posts Joined: Jan 2003
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QUOTE(phh9310 @ Jan 2 2017, 11:07 AM) need help current charges = billed amounthow to know how much i need to pay total amount ? Follow current charge or Total amount ? [attachmentid=8342656] total amount is net amount, after billed amount deducting upfront payment that you did during registration. for this, your payable amount is -ve, so no need to pay this month. if you view the PDF bill at Page 1, you can see the breakdown clearly. how much are charges, how much are payment received. |
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Jan 2 2017, 11:51 AM
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#71
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QUOTE(phh9310 @ Jan 2 2017, 11:49 AM) Normally other telco put like this RM -180.75 hahaha I confused so better ask in forum because live chat slow response i oso donno why they use ( ) to represent -ve amount!  p/s: The standard accounting way is always to show negative numbers in parentheses. If you want to appeal to primarily financial professionals, that's the accepted practice. This post has been edited by cybpsych: Jan 2 2017, 11:58 AM |
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Jan 2 2017, 12:40 PM
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#72
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65,264 posts Joined: Jan 2003
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QUOTE(sOuLx @ Jan 2 2017, 12:25 PM) My house and office area does not have webe 4g coverage. Will it be sufficient to use with 3G celcom only? Speed is ok? I am interested because of unlimited call and data. Also the special price for TM/Webe staff. already rm79, what special price you want? |
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Jan 2 2017, 12:42 PM
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#73
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QUOTE(phh9310 @ Jan 2 2017, 12:41 PM) staff package unless u work under TM and its group of companies or know someone working there that is willing to add you as subline, u cannnot get staff package. |
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Jan 2 2017, 06:42 PM
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#74
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65,264 posts Joined: Jan 2003
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QUOTE(emefbiemef @ Jan 2 2017, 06:21 PM) Just a quick question, if I were to port out now from U Mobile and I have about half month before my billing period ends, will I be charged a full month or prorated by U Mobile? prorated la |
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Jan 2 2017, 06:44 PM
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#75
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65,264 posts Joined: Jan 2003
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QUOTE(zher4883 @ Jan 2 2017, 06:34 PM) If webe really are taking effort to combat all these "illegal tethering", all these group would had been useless since they just can't tether without pass anymore. because they can't block all loopholes either need more money to invest better detection and blocking or more time to test and implement new countermeasures  |
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Jan 3 2017, 12:04 PM
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#76
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65,264 posts Joined: Jan 2003
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QUOTE(d3v073d_50uL @ Jan 3 2017, 11:29 AM) 3) You may still use webe 3G/H if your location is not covered by our LTE connection. For USB modem use, it is not suitable for webe mobile plan as the plan only support small screen devices only I asked this question to webe fb (Before i got the sim), and they just replied after i received mine -.-" I asked again, what does it mean by 'support small screen device only'.. they still hasnt' reply.. I use webe on my usb to my pc... I got "Others - RM12.84" on my bill... Can't contact live chat right now.. QUOTE(MakNok @ Jan 3 2017, 11:53 AM) yea.. what is shown in the bill (PDF)?i also got "Others" charges also.. just submit form as online chat all got error when try to login but hor...tracking no problem.. i think webe purposely one..don;t want to get so many headaches people asking //what is others... |
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Jan 3 2017, 12:10 PM
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#77
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65,264 posts Joined: Jan 2003
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QUOTE(jimmy_grimble @ Jan 3 2017, 12:09 PM) i got 25.68 charge on other. verify your PDF bill, not self care.y everybody got different charge? is it because of illegal tether? i think it is the prorated monthly fee. |
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Jan 3 2017, 12:13 PM
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#78
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65,264 posts Joined: Jan 2003
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QUOTE(Deani_77 @ Jan 3 2017, 12:10 PM) Dunno other user but mine still charge normally as per last month bills. Been we've user since October 2016. Maybe different T&C for new user you are new user from October, for sure dont have 1st month prorated monthly fee in Jan 2017 bill. those got bill shock now because all subscribed in Dec 2016, and proration happened. |
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Jan 3 2017, 12:22 PM
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#79
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65,264 posts Joined: Jan 2003
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QUOTE(Ma'at @ Jan 3 2017, 12:16 PM) Webe rep just called me. if u check the PDF bill, you will see how the proration works.Turns out the RM70+ was prorated charge by webe usage starting 20.12.16 till 21.1.2016. The weird thing is after minus the RM106 advance payment I still have to top-up RM10 somemore.. Feels like im being double charged  Is the calculation for all first month bill of webe user the similar to my situation? How bout u guys? 1 line showing (PRORATED), another line showing (ADVANCE) |
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Jan 3 2017, 12:23 PM
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#80
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All Stars
65,264 posts Joined: Jan 2003
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QUOTE(carz @ Jan 3 2017, 12:21 PM) My 1st bill, I get the following bill on 1 jan this is 1 month advance charging.(Prorated) : 04/12/2016 - 31/12/2016 (Advance) : 01/01/2017 - 31/01/2017 Why are they charging for advance for Jan 2017? Didn't they already collect an advance payment of rm106 already upon registration? upfront payment is just payment (pay first). meaning, like prepaid lo, billed first, then use, then pay. |
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