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 How do I find out how much data is left on 4G LTE?, Pre-paid plan

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TSailyn2611
post Nov 12 2016, 11:36 AM, updated 10y ago

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Does anyone know how I can find out how much data is left on my 4G LTE prepaid plan for 5GB broadband? Is there a way of finding this out please? Thanks
Maxis
post Nov 12 2016, 04:10 PM

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QUOTE(ailyn2611 @ Nov 12 2016, 11:36 AM)
Does anyone know how I can find out how much data is left on my 4G LTE prepaid plan for 5GB broadband? Is there a way of finding this out please? Thanks
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Hi ailyn2611,

You can check via RED app or dial *136*9# > check status for check your quota balance.

Thank you.
TSailyn2611
post Nov 16 2016, 08:42 AM

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QUOTE(Maxis @ Nov 12 2016, 04:10 PM)
Hi ailyn2611,

You can check via RED app or dial *136*9# > check status for check your quota balance.

Thank you.
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Thanks, but it's asking me to put in a TAC Code that is sent to the number, but the sim card is in the modem, do I have to take the sim card out of the modem and put it in my hand phone to receive the TAC code?? How else can I access the used or remaining amount of data?

Thanks!
Maxis
post Nov 16 2016, 04:53 PM

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QUOTE(ailyn2611 @ Nov 16 2016, 08:42 AM)
Thanks, but it's asking me to put in a TAC Code that is sent to the number, but the sim card is in the modem, do I have to take the sim card out of the modem and put it in my hand phone to receive the TAC code?? How else can I access the used or remaining amount of data?

Thanks!
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Hi, yes. You may do that as the SIM card now can receive SMS. If still unable to check your data, do PM us your details. TQ

 

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